Safe Mode on Xiaomi TVs (Mi TV, Redmi TV, Xiaomi TV A, etc.) is a diagnostic mode that automatically activates when system failures. It blocks third-party applications from running, resets some settings, and displays a notification in the lower right corner of the screen, most often faced with this problem after a failed firmware update, application conflict, or hardware failures.
Unlike smartphones, where safe mode is turned on by holding the power button, on Xiaomi TVs it is activated by the system forcibly. This means that standard exit methods (for example, reboot) do not always work. In this article, we will discuss 5 proven ways to turn off safe mode, including hidden service commands, factory reset and manual firmware updates.
Why is Xiaomi TV loading in Safe Mode?
Safe mode on Xiaomi TV is not a bug, but a security mechanism that prevents system damage.
- π Unsuccessful software updates β interrupted firmware download or version conflict.
- π± App failure β especially if you have installed APK-manually.
- π Unstable power supply β a sharp power outage during operation.
- π οΈ Hardware problems - memory damage, overheating of the chipset.
- π§ Incorrect settings - changing system parameters through ADB ore-menu.
If the TV is loaded in safe mode once, it is normal β the system conducts self-diagnosis. But if the label "Safe mode" appears after each reboot, you need intervention. On models Xiaomi TV 2020-2023 (for example, Mi TV 4S 55" or Redmi Smart TV X55), the most common cause is a damaged firmware, not a hardware defect.
β οΈ Warning: If safe mode appears after a TV drop or liquid hits, do not try to exit it programmatically.This may be a sign of damage to the motherboard - diagnostics are required at the service center.
Method 1: Simple reboot of the TV
In 60% of cases, the safe mode on Xiaomi TV disappears after a normal restart.This works if the failure was temporary (for example, due to an application conflict).
- On the remote, press and hold the Power button for 10-15 seconds until the TV turns off.
- Disconnect the power cord from the socket for 30 seconds (this will reset the residual charge of the capacitors).
- Connect the power back and turn on the TV with a button on the remote.
If you turn on the bottom right corner of the screen again the word "Safe Mode" appears, move to the next method. On some models (for example, Xiaomi TV Q2 55) you may need to double-boot - repeat steps 2-3 times in a row.
Method 2: Resetting settings to factory
If the reboot didnβt work, the next step is a soft reset (without deleting user data) or a full reset (with memory cleaning), which can be done in two ways on Xiaomi TVs: through the settings menu or using buttons on the case.
Method 2.1: Reset via menu (if the TV responds to the remote)
If the remote is working in safe mode, follow the following steps:
- Go to Settings β About TV β Reset settings.
- Select "Reset all settings" (soft reset) or "Reset factory settings" (full reset).
- Confirm the action by entering PIN-code (default 0000 or 1234).
- Wait until the process is complete (the TV will restart automatically).
Method 2.2: Hardware reset (if the remote is not working)
If the TV does not respond to the remote or menu is not available:
- Press and hold the Power button on the TV body (usually side or back) for 20-30 seconds until the Xiaomi logo appears.
- Release the button and immediately press the combination: Volume + button + Power button Hold them for 10 seconds until the reset begins.
After the reset, the TV will turn on as normal, but all apps and settings will be deleted. You will need to reconfigure Wi-Fi, log into your Mi Account and install apps.
Save important data (screenshots of settings, logins)
Connect the TV to the network (to download updates after reset)
Make sure the remote is working (replace the batteries if necessary)
Disable external devices (flash drives, sound panels)
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β οΈ Attention: On Xiaomi TVs TV P1 redmi MAX 98" hardware reset may result in a bootloader lock if you've previously installed custom firmware. USB.
Method 3: Manual firmware update
If the safe mode appears due to a damaged firmware, it must be reinstalled, and on Xiaomi TVs this can be done through a local update (from a flash drive) or through Recovery (if the system does not boot).
Step 1: Download the correct firmware
It is important to use firmware exactly for your model, you can recognize the model on the sticker on the back of the TV or in the Settings menu β About the TV.
- πΊ Mi TV 4A 32" β firmware L32M5-5AIN.
- πΊ Redmi Smart TV X50 β firmware L50M6-6ARU.
- πΊ Xiaomi TV Q2 55" β firmware L55M7-7ARS.
You can download official firmware on the Xiaomi Support website (select the "TV" category) or on the 4PDA forums (if you need a newer version). The firmware file should have a.zip extension and weigh 1-1.5 GB.
Step 2: Update via USB
Instructions for TVs that are turned on but are operating in safe mode:
- Copy the firmware file (for example, mi_tv_update.zip) on an empty flash drive formatted in FAT32.
- Put the flash drive in. USB-TV port (preferably to port) USB 2.0 if there are several).
- Go to Settings β About TV β System Update β Local Update.
- Select the firmware file and confirm the installation.
The update process will take 5-10 minutes, the TV will restart automatically, if the safe mode remains after the update, repeat the procedure or try flashing through Recovery.
What to do if the TV canβt see the flash drive?
Step 3: Firmware through Recovery (for power users)
If the TV is not loading or the menu is not available, then run it through Recovery Mode:
- Turn off the TV and disconnect it from the network.
- Insert the flash drive with firmware in the USB port.
- Press and hold the Volume + button on the TV body, then plug in the power.
- Hold the button until the Recovery menu appears (usually 10-15 seconds later).
- With the Volume Β± buttons, select "Apply update from USB" and confirm Power button.
After successful firmware, the TV will restart normally, and if the process is interrupted, try again or contact the service.
| Model TV set | Firmware version (up-to-date) | Download link | Notes |
|---|---|---|---|
| Mi TV 4A 32" | MSZ-4A-2.1.123 | Download | Suitable for all modifications of 2018-2020. |
| Redmi Smart TV X55 | RMSZ-55-3.0.89 | Download | Fixes the error with Safe Mode after the OTA update |
| Xiaomi TV Q2 65" | QMSZ-65-4.2.101 | Download | Requires resetting of settings after firmware |
Method 4: Remove conflicting applications
If Safe Mode came up after installing a third-party app (such as an APK via Send Files to TV or bootloader), it must be removed.In Safe Mode, all third-party apps are disabled, but you can delete them through Settings or ADB.
Method 4.1: Remove through the settings menu
Do the following:
- Go to Settings β Applications β Installed Applications.
- Find the application that has been installed in Safe Mode (usually the last one installed).
- Select it and click "Delete" (or "Clear Data" if deletion is not available).
- Reboot the TV.
If the application is system (for example, Google Play Services), it will not be possible to remove it - in this case, only a reset or firmware will help.
Method 4.2: Removal via ADB (for advanced users)
If the menu is not available, connect to the TV via ADB and remove the app manually:
- Enable USB Debugging in the developer settings (Settings β About TV β Software version β click 7 times on the version to unlock the developer menu).
- Connect your TV to your computer via USB (use USB 3.0 port for stability).
- Open the command line on your PC and type: Adb devices Make sure the TV is determined.
- Check out the list of installed packages: adb shell pm list packages
- Delete the conflicting application (e.g. com.example.app): adb uninstall com.example.app
After removing, restart the TV with the command:
adb rebootWhat do you do if nothing helps?
If youβve tried all the ways but the TV still boots in Safe Mode, the problem may be:
- π§ Damaged motherboard (especially if there were voltage surges).
- πΎ Faulty eMMC memory (TV may be switched on but not saved settings).
- π Power supply (insufficient voltage leads to load failures).
In these cases, it is recommended that:
- Contact the Xiaomi service center (if the TV is guaranteed).
- Check the TV with an independent master (if the warranty is over).
- Try to flash the TV through JTAG (special equipment required).
The cost of repair in the service depends on the problem:
| Type of malfunction | Cost of repair (example) | Timeline |
|---|---|---|
| Replacement of eMMC (memory) | 3 000 β 6 000 β½ | 1-3 days |
| Maternity board repair | 4 000 β 10 000 β½ | 3-7 days |
| Firmware through JTAG | 2 000 β 4 000 β½ | 1 day |
β οΈ Note: If you bought a TV on AliExpress or in unofficial stores, the warranty may not apply. Before repairing, check whether your city has an authorized Xiaomi service for the sale of a smartphone. TV.