Why Call History is Cumulating and Why Clean It
Xiaomi smartphones (including the Redmi, POCO and Mi line) automatically store data on all incoming, outgoing and missed calls. This feature is useful for quick access to contacts, but over time the database grows to thousands of records. Why does this become a problem?
First, memory clogging: every call takes up space in the system storage, and on budget models (like the Redmi 9A or POCO M3) it is critical. Second, privacy: the story may contain numbers that you do not want to show to outsiders. Third, performance: with a lot of data, the Phone application begins to slow down.
Clearing history is not just a matter of hygiene, it's also a matter of security, for example, if you're selling a phone or handing it over for repair, it's not enough to just delete contacts: call history remains available through MIUI system tools. Next, we'll look at all the ways to delete, from standard to hidden.
Method 1: Remove via the βPhoneβ application
The most obvious method is to use the built-in Phone app (the handset icon), which works on all versions of MIUI (10 to 14) and does not require additional permissions.
- Open the phone app on the main screen.
- Go to the Journal tab (or History in older versions).
- Click on the three dots in the top right corner and select Remove.
- Check the necessary calls or click Select All.
- Confirm the removal with the OK button.
β οΈ Attention: B MIUI 12+ After deleting the record, you can not restore it - they are deleted irrevocably, unlike earlier versions, where there was a "basket" for 30 days.
Check your contacts backup in Mi Cloud
Close all background applications
Connect your phone to charge (if the battery is < 20%)
Make sure there are no important unsaved numbers-->
If you only need to delete specific numbers (such as spam or random calls), use a log search: type in a number in the search bar, then click on the entry and select Delete. This will save time if the story contains thousands of entries.
Method 2: Cleaning through MIUI settings
The alternative method is to use Xiaomi's system settings, which is suitable if the Phone app is unstable or you prefer universal tools.
- Open the Settings β Applications.
- Select Application Management.
- Find your phone in the list and tap it.
- Go to the Warehouse. β Clear the data.
- Choose Clear Call Log (not to be confused with Clear Cache!).
| MIUI version | The path to settings | Notes |
|---|---|---|
| MIUI 10β11 | Settings β Applications β Phone β Storage | Password confirmation may be required |
| MIUI 12β13 | Settings β Applications β Application Management β Phone β Memory | The βClear Journalβ option is hidden under βAdditionalβ |
| MIUI 14 | Settings β Applications β Phone β Storage and cache | Added the option βClear everythingβ (includes SMS and MMS) |
β οΈ Note: Some models (e.g. Xiaomi 12 Pro or Redmi Note 11 Pro)+) This method also resets call settings (e.g. redirecting or locking numbers.
Once a week.
Once a month
Just before the phone is sold.
Never cleaned.-->
Method 3: Using MIUI Cleaner (Security)
MIUI has a built-in Security tool (formerly Cleaner) that allows you to massively delete unnecessary data, including call history, which is convenient if you want to clear not only calls, but also SMS, app cache and garbage files.
Step-by-step:
- π± Open the Security app (shield icon).
- π Go to the Cleanup or Deep Cleanup tab.
- βοΈ Click Select elements for cleaning.
- π Check the Call Log (may be called Call Data).
- ποΈ Click Clean and confirm the action.
The advantage of this method is a comprehensive cleaning, for example, together with the history of calls, you can delete:
- π€ Application cache (releases up to 1-3 GB).
- π Temporary files (e.g. thumbnails of images).
- ποΈ Recycle bin (if included in settings).
π‘
If the Call Log option does not appear in MIUI Cleaner, update the Security app via Google Play or the GetApps store. On some firmware (e.g. global MIUI EU), this item may not be available due to privacy policy restrictions.
Method 4: Recovery Mode Reset (for power users)
If standard methods donβt work (e.g., due to a system failure or virus), you can use Recovery Mode, which removes your entire call history without recovery, so use it only in extreme cases.
Instructions:
- Turn off the phone.
- Press the Power button + Volume up at the same time until the Mi logo appears.
- In the Recovery menu, select Wipe & Reset (manage - volume buttons, choose - power button).
- Select Wipe All Data (this will reset your phone to factory settings!).
- Confirm the action and wait for the reboot.
β οΈ Warning: This method removes all data from your phone, including photos, messages and apps. Use it only if other methods have failed or you are preparing the device for sale.
What happens if the Recovery Mode does not open?
Method 5: Third-party applications
If the built-in MIUI tools don't suit you, you can use third-party utilities, which offer additional features, such as:
- π Automatic cleaning on schedule.
- π Call statistics (most frequent contacts, duration).
- π Blocking unwanted numbers.
Top.-3 Proven applications for Xiaomi:
- Call Logs Backup & Restore β Allows you to back up your history before cleaning.
- Cleaner for MIUI is a specialized tool for deep cleaning of system data.
- Truecaller β In addition to cleaning, it identifies spam calls.
β οΈ Note: When installing third-party applications:
- π‘οΈ Check the permissions (donβt give access) SMS or unnecessarily contacted).
- π₯ Download only from official sources (Google Play or GetApps).
- π Regularly update utilities to avoid vulnerabilities.
π‘
The app side may conflict with MIUI Optimized. If the phone starts to brake after installation, turn off optimization in Settings β Special features β MIUI Optimized.
Frequent Mistakes and How to Avoid Them
When clearing your call history, users often encounter problems, and here are the most common ones and how to solve them:
| Problem. | Reason. | Decision |
|---|---|---|
| History doesn't get deleted. | Calls synced with Mi Cloud | Turn off sync in Settings β Accounts β Mi Account β Sync |
| The phone app is hanging out | Too much data. | Use MIUI Cleaner or reset the app cache |
| After cleaning, the rooms remain in the "Recent" | Contact cache not updated | Restart your phone or clear the cache in Settings β Apps β Contacts |
Another common mistake is to delete only part of the story, for example, if you clean a log through the Phone app, but you forget about Google Contacts, which can also store a copy of the calls, to avoid this:
- Open Google Contacts (via browser or app).
- Go to Settings. β Delete the data.
- Select your Call History and confirm deletion.
If you are using Xiaomi with a double SIM-Remember, the call history for each card is stored separately. To clear everything, repeat the procedure for each card. SIM.