The Xiaomi Redmi 5 is still a popular device even after years due to the reliability and functionality of the MIUI shell. However, over time, the history of calls can take up too much space, contain confidential data or simply interfere with everyday use. Unlike modern models, where cleaning the history is intuitive, on Redmi 5 with an outdated version of Android 7.1.2 and MIUI 9/10, this process has nuances.
In this article, we will look at all possible ways to delete call history, from standard tools to hidden shell features, focusing on the problems users face after firmware updates, and how to recover accidentally deleted records if they do, and the instructions are valid for all Redmi 5 modifications (including Redmi 5A and Redmi 5 Plus) and checked on firmware from MIUI Global Stable to MIUI China Developer.
Why is the call history not cleaned up in the standard way?
Many users complain that after clicking the "Clear" button in the Phone app, the recordings remain in place, the reason being that MIUI works:
- π± Data caching: The shell stores copies of calls in the system cache that is not automatically cleared.
- π Sync with Mi Account: If sync is enabled, records can be recovered from the cloud after a reboot.
- π οΈ Firmware errors: On versions MIUI 9.5.3.0 and MIUI 9.6.2.0 partial cleaning bugs detected.
- π Memory Sharing: Some devices store the story in both internal memory and memory. SD-(if used as an extension of the card).
Before you start cleaning, check if sync with Mi Cloud is active. Go to Settings β Mi Account β Mi Cloud β Sync and disable the Call log option, which will prevent automatic recovery of deleted records.
β οΈ Note: If you are using Redmi 5 root access (root), some system cleaning methods may cause the Phone application to fail. SD Maid or Root Explorer.
Method 1: Cleaning through the standard βPhoneβ application
The most obvious method is to use built-in tools. However, on Redmi 5, the phone application interface is different from modern versions of MIUI, so follow the exact instructions:
- Open the Phone app (the handset icon on the home screen or menu).
- Go to the Journal tab (usually located to the right of the Contacts tab).
- Click on the three dots in the upper right corner (menu) and select "Delete".
- In the window that opens, tick all records or select individual calls to delete.
- Confirm the action with the "OK" button.
If the Remove button is missing or inactive, try an alternative path:
Settings β Applications β Application Management β Phone β Memory β Clear dataβ οΈ Warning: Clearing the application data The phone will delete the entire call history without the possibility of recovery, and also reset individual settings (for example, disabled notifications about missed calls).
Disable synchronization with Mi Cloud
Backup of important contacts
Close background annexes
Check the free space on the device-->
Method 2: Remove via MIUI (Hidden Method)
The MIUI shell on Redmi 5 contains hidden system data management tools, including call history, which is suitable if the standard method has failed:
- Open Settings and go to the "Advanced" section (in some firmwares - "Advanced Settings").
- Select βPrivacyβ β βData Cleanupβ.
- In the list of applications, find the βPhoneβ and click on it.
- Check the "Call Journal" item and confirm the cleanup.
If the βData Cleanupβ section is missing, try an alternative path:
Settings β Applications β All applications β Phone β Memory β Clear the cacheThis method only removes the cached data, not the history itself, and a combination with the first method is required to completely clean it.
What if there is no βPrivacyβ section?
Method 3: Using a file manager (for power users)
The history of Android calls is stored in the calllog.db database located in the system section, and this file is only accessible with root or ADB permissions. If you have root access, follow the instructions:
- Install a file manager with root support (such as Root Explorer or Solid Explorer).
- Go to /data/data/com.android.providers.contacts/databases
- Find the calllog.db file and delete it or rename it (e.g. calllog.db.bak).
- Reset the device.
If root is not available, you can use the Android Debug Bridge (ADB):
adb shell
su
rm /data/data/com.android.providers.contacts/databases/calllog.db
rebootβ οΈ Attention: Mistakes with system files can result in loss of contacts or failure of the Phone application. Before deleting calllog.db, make a backup of the file.
π‘
If your calllog.db history is restored after you delete it, check if the calllog.db-wal file is in the same folder.
Method 4: Third-party applications for cleaning up history
If system methods don't work, you can use third-party utilities. Redmi 5 is suitable for:
| Annex | Functional | Need root? | Download link |
|---|---|---|---|
| Call Logs Cleaner | Delete your history by date, contact or call type (incoming/outgoing) | No. | Google Play |
| History Eraser | Mass cleaning of calls, SMS and other logs | No. | Google Play |
| SD Maid | Deep cleaning of system files, including call cache | For full functionality, yes. | Google Play |
| CCleaner | Cleaning the cache and temporary files of the phone application | No. | Google Play |
When using third-party apps, pay attention to permissions. If the utility requests access to contacts, SMS or call logs, but does not explain the reason, this is a reason to be wary. Before installing, check reviews and ratings on Google Play.
Standard appendix "Phone"
MIUI settings
File Manager with root
Third-party annexes
Never clean.-->
How to recover a randomly deleted call history?
If you delete important records by mistake, you can try to restore them, and success depends on how long it has been since you deleted them and whether you have used system cleaning tools after that.
Recovery methods:
- π Check Mi Cloud: If sync has been enabled, records can be saved to the cloud. β Mi Account β Mi Cloud β Call log and check for backups.
- π± Recovery applications: Utilities like Dr.Fone or EaseUS MobiSaver scan the device's memory for deleted data. ~30-50%.
- πΎ Google Backups: If a Google Drive backup was activated on your device, try recovering data via Settings β System system β Backup.
- π‘ Contacting the operator: Some operators (for example, MTS or Beeline) store the details of calls for up to 6 months.
Important: The faster you start recovery, the better the chances of success. After deleting your story, avoid writing new data (calls, app installations) so as not to overwrite deleted records.
Frequent Mistakes and How to Avoid Them
When clearing the call history on Redmi 5, users often make the following mistakes:
- Delete only the cache, not the history itself. The cache takes up little space and does not contain call records - clear the application data.
- Ignoring synchronization with Mi Cloud, even after cleaning, records can be restored the next time you connect to the Internet.
- Use incompatible apps. Some history clearing utilities are designed for newer versions of Android and don't work on Redmi 5.
- No backup: Before mass deletion, export important contacts to a.vcf file.
To avoid problems, follow a simple algorithm:
1. Disable synchronization with Mi Cloud
2. Make a backup copy of contacts
3. Clear the call history by the method chosen
4. Reset the device
5. Check the resultπ‘
On Redmi 5 with MIUI 9 firmware, call history can be stored in two places: in the Phone application database and in the system cache.