How to reset the robot vacuum cleaner Xiaomi Mi Robot: 3 working ways + mistake-making

Resetting the Xiaomi Mi Robot vacuum cleaner to factory settings can be required in a variety of situations, from preparing for sale to fixing software failures. However, not all users know that complete zero removes not only personal settings, but also room maps, cleaning history, and untie the device from your Mi Account. Without the right sequence of actions, you risk getting a brick instead of a working gadget.

In this article, we will discuss all the official and hidden reset methods for Mi Robot models (including Mi Robot Vacuum-Mop 2 Lite, Mi Robot Vacuum-Mop P and others), as well as how to avoid typical errors.

If your vacuum cleaner is "glutting," doesn't respond to commands from the Mi Home app, or constantly resets the Wi-Fi connection, factory reset may be the solution. But remember, this is an extreme measure. First, try rebooting the device (hold the power button for 10 seconds) or reconnecting it to the network.

It is important to understand the difference between soft and hard reset:

Soft reset (via the app) saves firmware but deletes user data.

Hard reset (through buttons) completely erases the device’s memory, including firmware, and requires re-association to the account.

Before you start, prepare:

✔ Charge the vacuum cleaner to at least 50% (when reset through buttons).

✔ Make sure you have access to 2.4GHz Wi-Fi (reset will require resetting).

✔ Download the latest version of the Mi Home app (for Android or iOS).

1. Reset via the Mi Home app (recommended method)

The safest method is to use the official Mi Home app, which is suitable for most Xiaomi Mi Robot models and is guaranteed to not damage the firmware. The main advantage is that you can save the maps of the premises before resetting (if you plan to use the vacuum cleaner further).

Step-by-step:

1. Open Mi Home and go to the Devices tab.
2. Choose your robot vacuum cleaner from the list.
3. Tap the three-point menu (⋮) top-right.
4. Select the device settings → Reset settings.
5. Confirm the action by following the prompts on the screen.

Once confirmed, the vacuum cleaner will sound and start the zeroing process. 2-5 The device will automatically restart and be ready to reset.

⚠️ Warning: If the vacuum cleaner doesn't appear in the list of tether devices after reset, check if Bluetooth is on on your smartphone. Xiaomi Mi Robot uses it for initial synchronization.

This method does not work if:

- The vacuum cleaner is not connected to Wi-Fi.

- The device is locked after a failed firmware.

The Mi Home app gives the error "Device not available".

Battery charge >30%|

Vacuum connected to 2.4 GHz Wi-Fi |

Mi Home app updated |

Bluetooth on your smartphone enabled |

2. Hardware reset via buttons (for all models)

If the application is lost or the vacuum cleaner does not respond to commands, hard resetting through physical buttons will help, which is universal for all Xiaomi Mi Robot models, but requires accurate consistency.

Instructions for most models:

1. Turn off the vacuum cleaner with a long press on the power button (3 seconds).
2. Press the buttons at the same time: Power (round button) Home (button with the image of the house)

10-15 seconds

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Release the buttons and wait for the restart (the vacuum cleaner will emit a long signal).

For models with touch buttons (for example, Mi Robot Vacuum-Mop 2 Pro):

1. Press and hold the touch button Power and Spot Cleaning at the same time.
2. Hold for 20 seconds until the indicator starts flashing orange.
3. Release the buttons and the reset will start automatically.

⚠️ Note: On some firmware after a hard reset, the vacuum cleaner may require an update through USB. Download the current firmware for your model in advance from the official Xiaomi website (support section).

If the vacuum cleaner is not switched on after discharge:

Check if the battery is discharged (plug it into charging for 30 minutes).

Make sure the buttons are not stuck (greatly wipe them with an alcohol napkin).

Try repeating the procedure by holding the buttons longer (25 seconds).

3. Reset via Mi Home Lite (alternative method)

If the main Mi Home app doesn’t work (e.g. due to regional restrictions), you can use Mi Home Lite, a simplified version for markets outside of China, and the reset functionality is identical, but the interface may differ.

How to reset via Mi Home Lite:

1. Install the app from Google Play or the App Store.
2. Sign in under the same Mi Account to which the vacuum cleaner is attached.
3. Go to Profile. → Settings → Region and select China (Mainland China).
4. Go back to the list of devices, find the vacuum cleaner and reset through the menu (⋮ → Resetting settings).

After reset, return the region (e.g., Russia) or some features may not work properly.

Advantages of this method:

- Works even if the vacuum cleaner "hangs" in the update mode.

- Allows you to avoid the error "The device is not supported in your region".

Disadvantages:

- Interface in Chinese (use an interpreter).

Requires a region change, which may affect other Xiaomi devices in your account.

4. Features of reset for different models

Despite the general logic, some Xiaomi Mi Robot models have nuances when zeroed out, and the table below shows the key differences:

For models with laser rangefinder (LDS) After reset, you may need to calibrate the sensors, and the vacuum cleaner will suggest that you do it when you first turn on -- follow the voice cues.

If your model is not listed in the table, use the universal method:

1. Hold the Power button for 30 seconds (up to double beep).

2. Release and press it again 1 time.

3. The vacuum cleaner shall begin the zeroing procedure.

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Take a photo before resetting QR-The code on the bottom of the vacuum cleaner (under the battery cover) will be needed to re-link to the Mi Home if the automatic connection fails.

5.Typical post-reset errors and their solutions

Even after successful zeroing, users often face problems, and here are the most common ways to fix them:

Problem 1: The vacuum cleaner doesn’t connect to Wi-Fi.

• 🔹 Make sure the router is running at 2.4 GHz (5 GHz not supported).
• 🔹 Reboot the router and vacuum cleaner.
• 🔹 Turn off the router settings WPA3 (use WPA2-PSK).

Problem 2: The Mi Home app doesn't see the device.

• 🔹 Check if Bluetooth is on on your phone.
• 🔹 Remove the vacuum cleaner from the list of devices in your Mi Account (via account.xiaomi.com web version).
• 🔹 Try to link the device through another account.

Problem 3: The vacuum cleaner emits an error of "Error 12" (a gyroscope problem).

• 🔹 Place the vacuum cleaner on a flat surface and wait for automatic calibration (2-3 minute).
• 🔹 If the error persists, a firmware through USB.

Problem 4: After discharge, the vacuum cleaner does not charge.

• 🔹 Clean the contacts of the charging station and vacuum cleaner with alcohol.
• 🔹 Check the power supply (voltage should be) 20V 0.6A).
• 🔹 Try another outlet (probably the safety mechanism worked).

⚠️ Attention: If the vacuum cleaner is constantly reloaded or flashes red after the discharge, this indicates damage to the firmware. USB-cable (instructions in the next section).

6. flashing after discharge (if the vacuum cleaner does not work)

In rare cases, a hard reset can damage firmware, especially on older models (Mi Robot). 1S, Mi Robot Vacuum 1. If the vacuum cleaner does not turn on or if it gives a system error, you will need a manual firmware.

What you need:

• 🔹 USB-cable (Type-C or Micro-USB, depending on the model).
• 🔹 Windows computer (for utility) MiHome_Firmware_Tool).
• 🔹 Firmware file for your model (download from miuirom.org).

Step-by-step:

1. Download and install the utility MiHome_Firmware_Tool.
2. Connect the vacuum cleaner to the computer through USB (port is under the battery cover).
3. Press the Power button and, without letting go, plug the cable. Hold the 10 seconds button.
4. In the utility, select the downloaded firmware file (.pak) and press Start.
5. Wait until the process is completed (the process will take place) 5-10 The vacuum cleaner will reset automatically.

Critical: Don't turn it off USB-cable during firmware! This can lead to a complete loss of the device's performance.

If the utility does not see the vacuum cleaner:

- Check the drivers (install Mi) USB Driver).

- Try another one. USB-port (preferably) USB 2.0).

Use the original Xiaomi cable.

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Firmware through USB — In 90% of cases, a simple reset via a button or an app helps, and only use this method if other methods have failed.

7.How to avoid resetting in the future: prevention of failures

To avoid having to reset the vacuum cleaner regularly, follow these recommendations:

• 🔹 Update your firmware only through the official Mi Home app (do not use third-party firmware).
• 🔹 Reload the vacuum cleaner once a month (hold the power button for 10 seconds).
• 🔹 Do not interrupt the firmware update process (even if it takes more than 30 minutes).
• 🔹 Clean sensors and contacts regularly (dust can cause false positives).

Also useful:

- Set up automatic firmware updates in Mi Home (Device settings) → Update of the PO).

Use a stable Wi-Fi network (avoid public hotspots).

Do not connect the vacuum cleaner to multiple Mi Account accounts at the same time.

If the vacuum cleaner starts to "glutch", first try:

1. Reboot it.

2. Remove and re-add to Mi Home.

3. Reset network settings (Settings) → Network → Forget the net).

If these measures do not help, resort to complete zero.

FAQ: Frequent questions about resetting Xiaomi Mi Robot