How to Reset Xiaomi Robot Vacuum Cleaner to Factory Settings: 3 Proven Ways

Xiaomi's robot vacuum cleaners are smart assistants that accumulate data about your home over time, save cleaning maps and personal settings. But what if the device malfunctions, doesn't respond to commands, or you decide to transfer it to a new owner?

In this article, we will discuss all the current ways to zero out Xiaomi robot vacuum cleaners, including the Mi Robot Vacuum, Dreame and Viomi models. You will learn how to reset through physical buttons, the Mi Home mobile application or the web interface, and what to do if the vacuum cleaner does not respond to standard methods.

Warning: the reset procedure removes all stored maps of the premises, cleaning schedules and suction settings. If you plan to sell or transfer the vacuum cleaner, be sure to untie it from your Mi Account account - otherwise the new owner will not be able to connect the device.

1.When do you need to reset the Xiaomi robot vacuum cleaner?

Complete zeroing of settings is an extreme measure, which is resorted to in several cases:

• 🔄 The vacuum cleaner works unstable: often loses contact with the application, does not follow commands, “hangs” during cleaning.
• 🏠 Navigation errors: The robot builds a map incorrectly, fails to recognize obstacles, or constantly bumps into furniture.
• 📱 Connection problems: the device does not sync with Mi Home, does not connect to Wi-Fi, or requires re-authorization.
• 🔓 Change of ownership: Before selling or transferring the vacuum cleaner, you must remove the link to your account.
• 🔧 After firmware update: if the new version of the software caused failures, the reset can return to work.

However, resetting is not always the solution, for example, if the Xiaomi vacuum cleaner does not turn on at all, the problem may lie in a discharged battery or a malfunction of the motherboard, in such cases, first check the charging and physical condition of the device.

⚠️ WARNING: If your robot vacuum cleaner is tied to a Mi Account with two-factor authentication (2FA), After resetting, you will need to reconnect SMS-code or use backup verification method. Make sure you have access to the linked phone number!

2. Method 1: Hard Reset via buttons

This is a versatile method that works on most Xiaomi models, including the Mi Robot Vacuum 1S, Dreame D9 and Viomi V3. The main advantage is that you do not need an application or Internet connection.

Algorithm of action:

1. Turn off the vacuum cleaner by pressing and holding the ON/OFF power button for 3-5 seconds.
2. Wait for the full shutdown (the indicators must go out).
3. Press two buttons at the same time: the ON/OFF Power button Home button (with the image of the house) or Spot Cleaning (point cleaning) - depending on the model.

10-15 seconds

Release the buttons – the vacuum cleaner will start the reset process (it may take up to 2-3 minutes).

After a successful reset, the robot will emit a long beep and restart, all settings will be deleted, and the device will return to factory condition.

Make sure the vacuum cleaner is charged at least 20 times%|

Disconnect the vacuum cleaner from the charging station |

Find the ON/OFF and Home/Spot buttons on the case |

Prepare for an audible signal (may be loud)-->

⚠️ Note: Some models (e.g. Dreame) Z10 Pro) hardware reset may require three presses of the Home button after holding ON/OFF. If the standard method didn’t work, check the instructions for your specific model.

3. Method 2: Reset via the Mi Home app

If the vacuum cleaner is connected to the Mi Home app and responds to commands, the reset can be done software-based, which retains the account binding, but removes all user settings.

Step-by-step:

1. Open the Mi Home app and select your robot vacuum cleaner.
2. Go to Settings → General Settings → Resetting (the path may vary depending on the version of the application).
3. Select Reset settings to factory or Remove the device (the second option will also untie the vacuum cleaner from the account).
4. Confirm the action by entering the password from Mi Account.
5. Wait for the process to be completed (the vacuum cleaner will restart).

Once reset via Mi Home, the robot will remain in your account, but all saved maps and schedules will be deleted. If you choose to Remove the device, the vacuum cleaner will be completely unfiltered from the profile and you can connect it to another account.

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Before resetting through the application, take screenshots of suction settings, cleaning schedules and cleaning zones - this will help to quickly restore the parameters after zeroing.

Please note that in some regions (e.g. for European Mi Home servers), the reset option may be called Factory Reset or Remove Device. If you don't see this item, upgrade to the latest version.

Method 3: Reset via web interface (for advanced users)

This method is suitable for models that support access over a local area network (for example, Mi Robot Vacuum). 2 or dreame D9 firmware 3.5.8_003074 It requires knowledge. IP-vacuum cleaner addresses and command line work, but allows you to reset settings without physical access to the device.

Instructions:

1. Find out. IP-The address of the vacuum cleaner in the router (usually it begins with the 192.168.x.x) or through the Mi Home app in the Network section.
2. Open the terminal (on Windows - cmd, on macOS/Linux — Terminal).
3. Enter the reset command (replace) IP_DRESS to real: curl -X POST http://IP_Ádrez/miIO.miot_spec.reset
4. If the command is successful, the vacuum cleaner will emit a signal and restart.

If neither method worked, it might be the firmware problem, which can be done by flashing through Mi Home or service center, and sometimes USB updates help for Dreame and Viomi models (see forums like 4PDA for instructions).

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If the vacuum cleaner, after the discharge, gives an error Error 10 or Error 12, this indicates a problem with the sensors or motors, in which case the reset will not help - you need a diagnosis at the service center.

6. How to restore the vacuum cleaner after discharge?

Once the settings are zeroed, the Xiaomi robot vacuum cleaner will be like new, without maps, schedules, or personal settings, to get it back to working.

1. Connect to Wi-Fi: Go to Mi Home, select Add Device and follow the instructions. Make sure the router is running at 2.4 GHz (5 GHz not supported).
2. Set up a room map: Run the first cleanup in Full Clean mode, so the robot can create a new map. Save it in the app.
3. Restore the schedule: Move screenshots of old settings or create a new schedule based on your schedule.
4. Update your firmware: Go to Settings → Software Update and install the latest version (this will fix possible bugs after reset).

If you are transferring the vacuum cleaner to another user, remember to untie it from your Mi Home account, otherwise the new owner will not be able to connect the robot to his profile.

7 Frequent errors in resetting and how to avoid them

Many users experience problems due to missteps during resets, and these are the most common mistakes:

• ⏳ Interrupting: If you release the buttons ahead of time or turn off the vacuum cleaner during the reset via the Mi Home, the device may “hang”. In this case, repeat the procedure or wait 10-15 minutes - sometimes the vacuum cleaner will complete the process on its own.
• 🌍 Mi Home: If your account is linked to a Russia server and the vacuum cleaner is purchased for China, there may be connection problems after the reset.
• 🔌 Resetting at a charging station: Some models (e.g. Dreame) D9) They don't allow you to do Hard Reset if the vacuum cleaner is connected to the base.
• 📱 Using an older version of Mi Home: An outdated app may not support reset for new models.Update Mi Home to the latest version in the App Store or Google Play.

Another common problem is the loss of communication with the vacuum cleaner after the discharge, which happens when the device cannot connect to Wi-Fi.

• Router performance (reboot it).
• Network settings (DHCP must be enabled).
• No restrictions on MAC-router.

FAQ: Answers to popular questions