Where to look for blocked contacts on Xiaomi Redmi Note 8: all ways to restore

Locked contacts on Xiaomi Redmi Note 8 may disappear from the main list, but they are not permanently deleted – they are simply hidden by the system. Most often, users face this problem after updating MIUI, resetting settings or accidentally clicking on the lock function. Unlike other smartphones, where locked numbers fall into a separate folder, on Redmi Note 8 they can β€œhide” in non-obvious partitions.

In this article, we’ll look at all the official and covert methods of finding such contacts, from standard MIUI tools to working with backups. Importantly, some methods require you to connect to Mi Account, so make sure you remember the information from the account. If the contact was blocked through third-party messengers (such as WhatsApp or Telegram), you will have to look for it in the settings of these applications, too, we will discuss this below.

Before you start searching, check if contacts are showing up in another account (e.g. Google Contacts instead of Mi Contacts). To do this, open the Contacts app, tap three dots in the top right corner, and select Contact Management β†’ Display Contacts from. Make sure all available sources are enabled.

If you have recently updated your firmware, you may have a sync failure, in which case a forced contact update will help: go to Settings β†’ Accounts β†’ Mi Account β†’ Sync and enable a slider opposite Contact. Wait for the process to be completed (may take up to 5 minutes).

1. Search through the standard "Contacts" application

The easiest way is to use the built-in filtering function in the Contacts app. On the Redmi Note 8 with MIUI 12-14, the algorithm is as follows:

  1. Open the Contacts app (an icon with a person’s silhouette on a green background).
  2. Slip on three vertical points in the upper right corner.
  3. Select Contact Management.
  4. Scroll down and click on the Blocked Contacts.

If this section is missing, then the contacts were blocked not through the system application, but through third-party services (for example, Truecaller or a telecom operator), in which case move to the next method.

Important: In some versions of MIUI, blocked contacts may appear in the Spam or Unwanted section. Check these tabs in the same Contact Management menu.

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If the list of blocked contacts is empty, but you are sure that you have blocked numbers, try resetting the filters. At the top of the screen with contacts, click on the funnel icon (πŸ”) and select "All contacts".

Verification through MIUI settings (method for firmware 12-14)

On the Redmi Note 8, locked numbers can be stored not only in the Contacts app, but also in the system security settings, which works even if the contact was blocked through a call or SMS.

  • πŸ“± Open your phone settings (cog icon).
  • πŸ”’ Go to the Appendix section β†’ Permits β†’ Locking down calls.
  • πŸ“ž This will show all the numbers locked through the system tools.
  • πŸ”„ If the list is empty, check the Block History tab (not available on all firmware).

On MIUI firmware 11 and below, this section may be called β€œBlacklist” and is located along the Settings path β†’ Lock and Protection β†’ Blacklist. If you don’t find this item, upgrade your phone to the latest version of MIUI via Settings β†’ About Phone β†’ System Update.

Note that only numbers locked through system tools are displayed here. If you have used third-party apps (like Call Blocker), look for locks in their settings.

πŸ“Š What version? MIUI You are using the Redmi Note 8?
MIUI 12
MIUI 13
MIUI 14
Old version (11 or lower)
I don't know.

Recovery via Mi Cloud (if contacts are synchronized)

If your Redmi Note 8 has Mi Account sync enabled, the blocked contacts could have been saved to the cloud, a method that works even if you reset your phone to factory settings.

  • 🌐 Open your browser on your computer or phone and go to i.mi.com.
  • πŸ”‘ Sign in to your Mi Account (the same as on your phone).
  • πŸ“± Select the Contacts tab in the top menu.
  • πŸ” On the right side of the screen, click on the filter icon (πŸ”) and select Show blocked.

If there are no contacts in the cloud, check if the sync on your phone is enabled:

Settings β†’ Accounts β†’ Mi Account β†’ Synchronization β†’ Contacts (include)

After activating sync, wait 10-15 minutes and update the i.mi.com page. If contacts never show up, try the following method.

What to do if I don’t remember my Mi Account password?
If you have forgotten the data from Mi Account, restore it through the official Xiaomi website: account.xiaomi.com. Use the linked email or phone number. If the account is not restored, blocked contacts through the cloud will not be able to get.β€”> 4. Google Contacts Search (if Google Account was used) Many Redmi Note 8 users sync contacts with Google Account instead of Mi Account. In this case, blocked numbers can be stored in Google Contacts, but marked "Hidden" or "Archived". 🌍 Open on your phone or PC the website contacts.google.com. πŸ” On the left menu, select More β†’ Re-establish contacts. πŸ“… Specify the date when the contact was not blocked (for example, a week ago). βœ… Click Restore - this will return all contacts by the selected date, including hidden ones.Warning: Contact Recovery from Google Backup will overwrite current data. If you add new numbers after blocking, they may disappear.We recommend that you pre-export your current contacts to the.vcf file through the same service.If the contact is not restored, check the Archive folder in Google Contacts. Sometimes blocked numbers are automatically archived by the system. 5.Using backup (local or cloud) On Redmi Note 8, you can backup contacts manually or automatically via Mi Cloud.If you did a backup before blocking the contact, it can be retrieved from there.To recover from local copy: Open Settings β†’ The phone. β†’ Backup and reset. Select Local Backup. Find a file with a date when the contact was not blocked, and tap it. Tick Contacts and click Restore. For cloud backup: πŸ“± Go to Settings. β†’ Accounts. β†’ Mi Account. β†’ Mi Cloud. πŸ”„ Click Restore from the Cloud. πŸ“… Select a backup date and confirm the recovery. ⚠️ Warning: Restore from backup will overwrite current contacts.If you are not sure that the backup has the right number, first export the current contacts to the.vcf file via the Contacts app (menu). β†’ Exports. Export current contacts to.vcf|Check the date of the last backup|Ensure a stable Wi-Fi connection|Charge your phone at least 50 times%

6. Verification through a communications operator or third-party applications

If the contact was blocked not through the phone, but through the operator’s services (for example, the β€œBlack List” from MTS, Beeline or MegaFon), it will not be found in the settings of Redmi Note 8.

  • πŸ“ž Call your operator’s hotline to see if the blacklist on your number is active.
  • πŸ’» Go to the personal account on the operator's website (section "Services" or "Security").
  • πŸ“± Use it. USSD-team: *111*777# β€” for Beeline *111*0880# β€” for MTS *105*777# β€” for Megaphone

If you have used third-party call blockers (such as Truecaller, Call Blocker, or Hiya), check their settings:

  1. Open the app.
  2. Go to the Blocking or Spam section.
  3. Find the History or Blacklist tab.

⚠️ Note: Some applications (e.g. Truecaller) only store locked numbers for 30 days. If more time has passed, the data can be deleted permanently.

Comparison of methods of searching for blocked contacts

MethodWhere to findIs a Mi Account Required?Restore remote contactsDifficulty
Standard annex β€œContacts”Contact management β†’ Blocked.❌ No.❌ No.⭐Easy
MIUI settingsApplications β†’ Permissions β†’ Blocking calls❌ No.❌ No.⭐⭐Medium
Mi Cloudi.mi.com β†’ Contactsβœ… Yes.βœ… Yes (if there was a synchronization)⭐⭐Medium
Google Contactscontacts.google.com❌ No (you need a Google account)βœ… Yes (through restoration)⭐⭐Medium
Backup copySettings β†’ Backupβœ… Yes, for the cloud)βœ… Yes.⭐⭐⭐Hard

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The most reliable way is to check through Mi Cloud or Google Contacts if sync has been enabled. Local methods (MIUI settings, Contacts app) show only current locks, but do not restore deleted data.

FAQ: Frequent questions about blocked contacts on Redmi Note 8

Can I see the history of the blockages (who blocked the contact and when)?
Redmi Note 8 doesn’t have a built-in lock history viewing feature, but some versions of MIUI 13-14 have a Log tab in the Call Lock section that displays the latest changes. If it’s not, use third-party call monitoring apps (like Call Log Monitor).
What if the blocked contact is not displayed in any of the sections?
It's probably not blocked, it's deleted. In this case, try: Restore contacts from Google Contacts (Basket section - stores deleted numbers for 30 days); Check backups in Mi Cloud or local backups; Contact a carrier - some retain a call history for up to 6 months.
How to unlock a contact if it is not on the blocked list?
If the contact is not visible in the Blocked, but calls from it do not pass, check: πŸ“΅ Do Not Disturb (Settings) β†’ Sound. β†’ Don't disturb. β†’ Exceptions). πŸ”• Blocking of the operator (USSD-team-room). πŸ›‘οΈ Third-party blockers (such as antiviruses like Avast or Kaspersky) If nothing helps, try adding this number back to your contacts and check if calls are making it through.
Can you block the contact without him knowing it?
Yes, Redmi Note 8 will block calls and SMS without notifying the subscriber, and they will hear short beeps or voice messages like "Subscriber temporarily unavailable." To check how it looks from the caller: Ask a friend to call you from a locked number. Use a second phone for a test call. Messengers (like WhatsApp) also lock without warning, but the subscriber can guess from the lack of status "online" and unread messages.
Why did the blocked contacts disappear after resetting?
When hard reset is done, all local data is deleted, including system locks. To return contacts: Restore them from Mi Cloud or Google Account (if synced). β†’ Backup if the contacts are tied to SIM-card, import them through the Contacts app (Import/Export) β†’ Import with SIM). If the synchronization is not configured, the data may be lost irretrievably.