Forgot your Xiaomi account login or password and can't log into your Redmi, POCO or Mi smartphone? This problem is familiar to many users, especially after resetting or buying a used phone. Without a tied Mi Account, you won't be able to use Xiaomi's branded services, from cloud storage to unlocking the bootloader.
In this article, we’ll look at all the official ways to restore access to your Xiaomi account directly via your phone, including bypassing locks if you don’t remember your login or password. Importantly, the methods work on all modern models, from Redmi Note 12 to Xiaomi 14 Ultra, but may differ for devices with MIUI 12/13/14.
1.How to check if your Xiaomi account is linked to your phone
Before you restore access, make sure that the phone does have a Mi Account attached, which can be done even without logging in:
- 📱 Through Settings: Go to Settings → Xiaomi account. If you see an email or phone number, your account is tied.
- 🔍 Through the lock screen: when you turn on the phone after the reset, a request to enter Xiaomi account data may appear.
- 📦 Through the box: on some models (POCO F5, Redmi K60) account login is indicated on the sticker under the cover.
If you buy a phone from hand and ask for data from the previous owner, this is a Mi Account lock, which can only be removed officially (through support) or informally (with the risk of a brick device).
2. account recovery via email or phone
The easiest way is to use the password recovery function.
- On the Mi Account login screen, click Forgot your password.
- Choose a Recovery Method: ✉️ Email: enter the address associated with the account, and it will receive an email with a link to reset the password. 📞 Po Po Po SMS: You can give me the phone number associated with the account.
Follow the instructions on the screen to create a new password.
⚠️ Note: If you don’t remember email, try the standard combinations: name@xiaomi.com, name@gmail.com name@mi.com. Xiaomi often creates accounts with domain @xiaomi.com default.
Try all possible email addresses (working, personal, corporate)
Make sure that SIM-The card with the attached number is active
Check the spam folder in the mail
Try to restore access from another device (PC/tablet)-->
Bypassing the Mi Account lock after reset (official method)
If the phone after Hard Reset requires the data of the old account, and it is impossible to contact the previous owner, try the official unlock method:
- Go to account.xiaomi.com from PC.
- Select Unlock Device (Unlock Device).
- Enter the IMEI of your phone (you can find it in *#06# or on the box).
- Download the documents confirming the purchase (check, warranty card, photo of the box with the serial number).
- Wait for the support response (from 3 to 14 days).
🔹 Important: Xiaomi will unlock the device only if you confirm legal ownership.
| Method of unlocking | Time. | Success | Risks. |
|---|---|---|---|
| Official request through the website | 3-4 days | 90% (if you have a check) | No. |
| Through the Xiaomi Service Center | 1-5 days | 80% (passport required) | They can ask for payment. |
| Informal Services (EDL) | 1-2 hours | 70% (depending on model) | The risk of brick, loss of guarantee |
4.How to find out Xiaomi’s email account if you forgot
If you don’t remember the email linked to Mi Account, but the phone is unlocked, try these methods:
- 🔎 Through Settings: Open Settings → The phone. → All the features. Find the line Xiaomi Account — there may be an email.
Through email clients:
Gmail
Mail.ru
Yandex
Xiaomi
Through backups:
Mi Cloud
⚠️ Note: If the phone is locked and you don’t remember the email, the only legal way to contact Xiaomi with proof of purchase. EDL) It can cause the device to break down.
What if your email is linked to a non-existent domain?
5. Alternative ways of entering (without password)
If standard recovery doesn’t work, try these methods:
- 🆔 Backup email: When you create an account, Xiaomi asks you to provide a backup email.
- 📲 Mi Account Unlock Tool: A PC utility that helps you reset your account (not all models) Risk: Possible data loss.
- 🔧 Through Fastboot: fastboot oem unlock-go, the command can unblock on some devices (requires an unlocked bootloader).