How to find or reset your Xiaomi account password on your phone: all working methods

Forgetting your Mi Account password is a frustrating but fixable situation. Without access to your Xiaomi account, you won't be able to use cloud storage, synchronize data, and in some cases even unlock your phone after resetting, and fortunately, the manufacturer has provided several ways to restore access, both through the smartphone itself and through the computer.

It’s important to understand that the procedure depends on the version of MIUI, the phone model (for example, Redmi Note 12 or POCO X5 can have nuances), and whether a phone number or email is tied to an account. In this article, we’ll look at all the current methods, from standard recovery through mail to bypassing lockdown using an engineering menu, and you’ll learn how to protect your account from hacking in the future and what to do if the phone requires a password after firmware.

1. Standard password recovery via email or phone

If you have access to a linked mail or SIM-This method will take no more than 5 minutes. Xiaomi sends a link to reset the password to email or SMS-code per number - depending on what was specified at registration.

Instructions:

• 📱 Open your browser on your phone or computer and go to the Mi Account login page.
• 🔑 Click on “Forgot Password?).
• 📧 Choose the recovery method, either by email or phone number, enter the data and confirm the capitcha.
• 🔗 Follow the instructions in the letter or SMS — The system will generate a temporary password or suggest creating a new one.

⚠️ Warning: If you don't have an email or a phone attached to your account, this method won't work.

2. Recovery via backup email (if the main one is not available)

When you register for a Mi Account, the system asks you to provide a backup email, and many users miss this step, but if you have specified it, this is your chance to regain access.

How to check and use backup email:

1. On the password recovery page, select the Use Backup email option.
2. Enter the address that was indicated during registration.
3. Confirm the capitcha and wait for the letter with a link for the reset.

If you don’t remember the backup email, try to remember which box you used for other Xiaomi services (for example, for shopping in the Mi Store or registering on the forum).

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Check the Spam folder in your mailbox – sometimes emails from Xiaomi get there because of strict filters.

3. Unblocking via the linked phone number (if email is not available)

If you have a number attached to your account but don’t remember which one, try the following:

• 📞 Think about the number you had when you registered your account (even if you did not have a number). SIM-The card is now inactive).
• 🔄 Try entering the last active number – sometimes Xiaomi keeps the history of tied phones.
• 📱 If Xiaomi phone is still in your hands, check in settings: Settings → The phone. → All parameters. → Status SIM-map.

If the number is lost or blocked, contact the operator – some provide an archive of SMS (for example, MTS or Beeline can restore messages from the last month).

4. Reset password through the engineering menu (for advanced users)

This method works if you have physical access to your phone but you have forgotten the Mi Account password.It works on most Xiaomi, Redmi and POCO models with MIUI 12-14, but requires caution.

Instructions:

1. Turn off the phone.
2. Press Volume Up + Power before the Mi logo (Fastboot mode) appears.
3. Connect your phone to your computer and install the Mi Flash Tool drivers.
4. In the command line, type: fastboot oem edl Then: fastboot erase frp
5. Reboot your phone. After that, the Mi Account lock will be reset.

⚠️ Note: This method removes all data from your phone, including photos and apps, and may not work on newer models with anti-Rollback protection (e.g. Xiaomi). 13T or Redmi K60).

Install the drivers. ADB and Fastboot on PC|Download the Mi Flash Tool from the official website|Charge your phone at least 50%|Backup your important data (if your phone is still unlocked)-->

5. Bypass the lock via Mi Unlock Tool (official method)

Xiaomi provides the official Mi Unlock Tool, which allows you to unlock the bootloader and reset the account.

• 🖥️ Windows computer 7/10/11.
• 📋 Xiaomi account that your phone is linked to (yes, that’s a paradox, but sometimes it helps with a second account).
• ⏳ Waiting 7-15 days after linking your account to your device (protection against theft).

Step-by-step:

1. Download the Mi Unlock Tool and install it.
2. Sign in to your Mi Account in the utility (if you remember the data).
3. Connect your phone in Fastboot mode (as in the previous method).
4. Press Unlock and wait for the process to be completed.

⚠️ Warning: Once the bootloader is unlocked, the phone may lose warranty and some features (such as Mi Pay or Widevine) L1 for Netflix HD) stop working.

6.Speaking to Xiaomi: When Nothing Helps

If all of the above methods have failed, the last option is to call for official support.

1. Prepare documents confirming the purchase of the phone (check, box with IMEI, warranty card).
2. Write to the support chat on the Xiaomi website or create a ticket.
3. Describe the situation in as much detail as possible: phone model, IMEI (you can find out via *#06#), date of purchase.

The timeframe for the request is 3 to 10 days, and in some cases, support may request video from the phone (e.g., Fastboot or IMEI demo).

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Official support is the only legal way to unlock your account if you don’t have access to either your email or phone number.

7. How to protect your Mi-account in the future: 5 tips

To avoid the problem of forgotten passwords again, follow these guidelines:

• 🔐 Use a password manager (such as Bitwarden or KeePass) to store data from your Mi Account.
• 📲 Link several emails and phone numbers to your account.
• 🔄 Enable two-factor authentication in your account settings.
• 📝 Write down your password on paper and store it in a safe place (not on your phone!).
• 🔄 Regularly (every 3-6 months) update your password.

Also check if your account is tied to older devices, for example, if you sold Redmi 9 two years ago but didn't untie it from your account, the new owner could theoretically access your data.

FAQ: Frequent questions about Xiaomi password recovery