How to completely delete the phone number on Xiaomi smartphones: instructions for all models

Why Removing a Number on Xiaomi is Not Always an Obvious Task

Xiaomi smartphones are closely integrated with the Mi Account ecosystem, where the phone number often serves not only for authorization, but also for data synchronization, access restoration and even locking the device when lost. However, there are times when you need to remove the attached number – whether it is a sale of the phone, a change of hands. SIM-Unlike iPhones or Samsung, where the process usually comes down to two clicks, on Xiaomi it can hide pitfalls.

The main difficulty is that the phone number on Xiaomi can be linked to three entities at once: 1) Mi Account (global account Xiaomi), 2 SIM-map (in communication settings), 3 System services (e.g. Mi Cloud or Find Device).

Deleting one location does not guarantee a complete cleanup, and this is a common cause of errors like “This device is linked to another account” after a reset.

In this article, we will discuss all possible ways to delete a phone number on Xiaomi, including hidden settings, bypassing locks and nuances for specific models (from Redmi Note 10 to Xiaomi 14 Ultra). SIM-Card or blocked Mi Account.

Method 1: Remove the number from the Mi Account (main method)

If you want to untie your phone number from your Xiaomi global account, it's done via a web interface or a mobile app. SIM-card on the phone, but only breaks the connection with the Mi Account.

Instructions for the web version:

1. Go to the official website account.xiaomi.com and log in.
2. In the Profile → Account section, find the “Phone Number” block.
3. Click "Delete" and confirm the action via SMS or email.

Through the Mi Account mobile application (if installed):

1. Open the app and go to Account Settings.
2. Slip on the tied number → “Manage” → “Delete”.
3. Confirm the deletion via an alternative method (email, backup number or password).

⚠️ Note: After deleting the number from Mi Account, you will not be able to restore access to your account through the SMS. Make sure you have a backup email or other authorization number.

Is a backup email linked to your account?

Is there an alternative number to recover?

Two-factor authentication is disabled (if not required)

Are important data (contacts, notes) synchronized with Mi Cloud?-->

Method 2: Remove the number from the settings SIM-maps (locally)

If you only need to delete your phone number from system settings (for example, when changing your phone). SIM-This is the best way to do this, and it doesn't affect Mi Account, but it cleans the operator's data in the phone.

Step-by-step:

1. Go to Settings. → SIM-maps and mobile networks.
2. Choose an active one SIM-map, SIM 1 SIM 2).
3. Slip on "Settings" SIM-map" → "Delete the number" (or "Reset network settings" on older versions) MIUI).
4. Confirm the action. The phone will reboot and the number will disappear from the system logs.

On some models (for example, the Poco F5 or Redmi K60) the option may be called differently:

• 📱 "Clear mobile network data" - deletes the number and resets APN.
• 🔄 "Resetting Communication Settings – Deletes all Linked Numbers and Network.
• 🚫 "Shut down. SIM-Card – Deactivates the slot, but the number remains in memory.

💡

If the option "Delete number" is missing, try to remove SIM-I can reset the phone and put it back in. Sometimes it resets the cache of the operator.

Method 3: Reset network settings (if the number is "stuck")

If the phone number continues to appear in the settings even after retrieval SIM-This may be due to caching of the operator's data, and in such cases, resetting the network helps, because it deletes all stored communication parameters, including ghost numbers.

How to perform the reset:

1. Go to Settings → About the phone → Reset settings.
2. Select "Reset Network Settings" (not to be confused with a full reset!).
3. Confirm action. The phone will reboot and all network data (including numbers, APNs, Wi-Fi) will be erased.

What will be dropped:

• 📞 All saved phone numbers (including those displayed without any SIM).
• 🌐 Wi-Fi settings (you will have to enter passwords again).
• 📡 Mobile network parameters (APN, network 4G/5G).
• 🔌 Save Bluetooth devices.

⚠️ Attention: On some firmware MIUI (For example, on Xiaomi.eu, a network reset can lead to a loss of IMEI. Before the procedure, check it with the code *#06# and save a screenshot.

Standard Deletion through Mi Account

Resetting settings SIM-map

Remove via phone settings

Never deleted a number.

Another way.-->

Method 4: Delete the number through the engineering menu (for advanced)

If standard methods fail, you can try to delete the number through the Engineering Mode, which is suitable for advanced users and requires caution – incorrect actions can disrupt the network.

Instructions:

1. Open the Phone app and enter the code: ##4636##.
2. In the menu that opens, select “Phone Information”.
3. Scroll down to the SIM Information block.
4. Click on “Delete Data” or “Clear SIM Data” (some firmware may call the option otherwise).

Alternative codes for different models:

• 📱 ##36446337## - Data reset SIM Redmi and Poco.
• 🔧 ##7465625## — lock-up SIM (It works for Xiaomi. 12/13).
• 🔄 ##7780## - soft reset (does not delete data, but resets the operator's cache).

Method 5: Reset your phone completely (if nothing helps)

If the phone number is embedded in the system and not deleted by standard methods, the last option is a complete reset, a radical solution that erases all data on the phone, including associated numbers, accounts and files.

How to perform the reset:

1. Make a backup copy of important data (photos, contacts, messages).
2. Go to Settings → About the phone → Reset settings.
3. Select “Erase all data” and confirm the action.
4. After the reboot, the phone will be like new – no attached numbers.

What will be removed:

• 📱 All associated phone numbers (including Mi Account details unless logged out in advance).
• 📁 Files, photos, videos and documents.
• 🎮 Installed applications and their data.
• ⚙️ All system settings (Wi-Fi, Bluetooth, fingerprints).

⚠️ Warning: If the phone was tied to Mi Account and you didn’t untie it before resetting, after rebooting, the device may require you to enter a login/password from your old account.This is Mi Cloud Lock. To avoid locking, be sure to log out of Mi Account in the settings before resetting!

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A complete reset is the only way to guarantee that you will remove all traces of your phone number, but it also erases all data. Use it only as a last resort when other methods have failed.

Frequent Mistakes and How to Avoid Them

When deleting a phone number on Xiaomi, users often face typical problems, and here are the most common ones and ways to solve them:

1. error "This device is linked to another account"

It occurs after a reset if the phone was tied to the Mi Account and you didn't untie it in advance.

• 🔑 Enter the login and password from the old account when you first turn on.
• 📧 If you forget your data, restore access via account.xiaomi.com.
• 🛠️ In extreme cases, contact Xiaomi with proof of ownership of the device (check, box).

2.The number continues to appear after the SIM is deleted

It's about caching the operator's data.

• 🔄 Perform a reset of network settings (see Method 3).
• 📱 Restart your phone in Safe Mode (hold the power button) → "Restarting in Safe Mode").
• 🧹 Clear the phone app cache and Settings in Settings → Annexes.

3. no SMS is received to confirm the deletion of the number from the Mi Account

The problem could be on the operator's side or Xiaomi's.

• 📶 Check network coverage and balance SIM-map.
• 🔄 Try asking for a code to another number or email.
• ⏳ Wait 24 hours - sometimes SMS comes late.
• 📧 Contact Xiaomi Support via support.xiaomi.com.

FAQ: Answers to popular questions