How to change the phone number in the Xiaomi Mi Account: all ways and solutions to errors

Changing your phone number in your Mi Account is a standard procedure that every Xiaomi user faces when buying a new one. SIM-However, many people don’t know that doing this wrong can lead to account lockdown, loss of access to cloud data, or even the inability to unlock a smartphone after a reset. In this article, we will analyze all the current ways to change the number, including nuances for different regions and solving typical errors.

The Mi Account is a hard-to-reach feature of the phone number as the primary means of identification, unlike Google or Apple. ID, Where you can use email, the number acts as two-factor authentication and a recovery key, so changing it requires validation through the old number -- and if you lose access to it, the procedure becomes more complicated. Next, you will learn how to circumvent these restrictions by legal methods without resorting to the services of questionable services.

Why it is important to update your Mi Account number

Many Xiaomi users have not updated their associated number for years without realizing the risks, while outdated data can lead to:

• 🔒 Locking the device after resetting (requires confirmation through the old number).
• 📱 Loss of access to cloud backups, photos and notes in Mi Cloud.
• 🛡️ Security vulnerabilities: if SIM-The card will get to the attackers, they will be able to reset the password.
• 🌍 Problems with regional services (e.g. Mi Pay or Mi Home) may limit functionality).

Xiaomi also periodically checks accounts, and if the number is not confirmed for more than 6 months, the system can automatically block access to certain features, including contact and calendar synchronization, which is especially critical for users who use the Mi Band or other ecosystem devices, without the current number they will lose health and activity data.

⚠️ Note: If you sell a Xiaomi smartphone, be sure to untie your number from your Mi Account in the settings. The new owner will not be able to activate the device without your confirmation!

Preparation for changing the number: what to check

Before changing the number, make sure that all the preconditions are met:

Access to the old room (SMS/call-up)

The latest Mi Account update has been installed

Smartphone connected to Wi-Fi or mobile Internet

Disabled. VPN Proxies (can be blocked) SMS)

Battery charge > 30% (in case of long-term verification)-->

If you can't get SMS At the old number, try alternative confirmation methods:

1. Email – if it is linked to an account, you can request a code to email.
2. Reserve number – if you have previously added an additional phone.
3. Recovery via Mi Community – This will require a passport and a check for the device.

Important: If the account was created in another region (e.g. China), you may need to change the number. VPN s IP Otherwise, the system will block the operation with the Region Mismatch error.

Redmi Note 12/13

POCO X5/F5

Xiaomi 13/14

Redmi A2+/10C

Other-->

Method 1: Change the number through the Mi Account application

This is the most reliable method, suitable for most users, and the instructions are relevant for smartphones. MIUI 14/15 hyperos:

1. Confirm the change through SMS-code sent to old and new numbers.

If the Change button is inactive, check:

• 📶 Internet connection (SMS They don't come without a network).
• 🔄 Update the Mi Account app to Google Play or App Store.
• 🕒 Time on the device (if the date is downed, SMS-codes won't come).

⚠️ Note: If you use Xiaomi with Chinese firmware (China) ROM), You may need to be linked to WeChat or QQ. In this case, it is better to reflash the device to the global version.

Method 2: Change the number through the web version of the Mi-account

If you do not have access to a Xiaomi smartphone, you can change the number through the browser on a PC or other device:

1. Go to the official website: account.xiaomi.com.
2. Sign in under your login and password.
3. From the menu, select Profile → Security → Phone Number.
4. Click Change and follow the instructions (requires password and confirmation via SMS).

The advantage of this method is the ability to use virtual numbers (for example, from Google Voice or TextNow) if you do not have a physical number. SIM-But keep in mind that:

• 🌐 Some virtual numbers can be blocked by Xiaomi.
• 📧 A linked email may be required to confirm.
• 🔒 After changing the number through the web version, it is recommended to re-authorize on a smartphone.

Solving problems when changing the number

Even if you follow instructions correctly, users often encounter errors.

Error: "This phone number is already in use"

If the new number is already linked to another Mi Account, it cannot be used.

• 📱 Untie the number from the old account (in the security settings).
• 🔄 Use a different number (for example, a second number). SIM-map).
• 📧 Contact Xiaomi Support via support.xiaomi.com.

Mistake: "SMS verification failed"

Reasons and methods of correction:

• 📡 Bad Connection: Switch from Wi-Fi to Mobile Internet.
• ⏱️ Server error: Wait 10-15 minutes and try again.
• 🔢 Incorrect number format: make sure that the international prefix is specified (+7 for Russia).

Error: "Account Locked for Security Reasons"

This lock occurs when multiple failed confirmation attempts are made to unlock the account:

1. Wait 24 hours (automatic unlocking).
2. Use a backup email to restore.
3. If the lock is maintained, contact Mi Community with a photo of your passport and check on the device.

💡

If you change numbers frequently, add a backup email and a backup phone to your account, which will speed up the recovery of access in the future.

What to do if you lose access to your old number

When the old number is not available (lost) SIM-card, number blocked by operator, requires alternative solutions:

Method 1: Recovery via email

If you have email linked to your account:

1. On the Mi Account login page, click Forgot your password.
2. Select recovery via email.
3. Reset your password and link the new number in the security settings.

Method 2: Calling for Xiaomi Support

It will require:

• 📄 Scan of the passport (page with photo and registration).
• 📋 Check or box from Xiaomi device (with serial number).
• 📱 IMEI Smartphone (you can find out via *#06#).

The application review period is up to 7 working days. Send documents through the feedback form on the official website.

⚠️ Note: Do not use the services of "unblock accounts" from third-party services! This violates the Xiaomi user agreement and may result in a complete lock of the device (blacklist on the device). IMEI).

💡

The only legal way to restore access without the old number is to contact official support with documents, and all other methods carry the risk of blocking.

Features for different regions

The rules for changing the number in the Mi Account depend on the country of registration.

🇷🇺 Russia and CIS

For users from Russia, Ukraine, Kazakhstan and Belarus:

• 📞 Supported numbers of all local operators (MTS, Beeline, Megafon, Tele2, etc.).
• 🔢 Input format: +79123456789 (without spaces and brackets).
• 📧 Email binding is mandatory for accounts created after 2022.

🇨🇳 China ROM)

If your smartphone is in Chinese:

• 📱 To change the number, you will need to be linked to WeChat or QQ.
• 🌐 No VPN Chinese IP number cannot be changed.
• 🔄 Refuse the device to the global version (Global) ROM).

🇪🇺 Europe and the US

To users from the EU and the Americas:

• 📡 SMS They may be delayed (up to 10 minutes).
• 📱 Virtual Operator Numbers (e.g. Google Fi) are supported.
• 🔒 When changing the number, you may need to confirm via Mi Credit (if the account is linked to the payment system).

🌍 Other countries

For the remaining regions:

• 📞 Check if Xiaomi supports your mobile operator on the official website.
• 🔢 Use the international number format (for example, +14151234567 for the United States).
• 📧 If SMS Not coming, request the code by email.

FAQ: Frequent questions about changing the number in the Mi-account