Changing your Xiaomi account on your smartphone is a procedure that every brand user faces. Whether you bought a used device, want to switch to a new account or have experienced authorization errors, correctly performing this operation will save you from problems with data synchronization, access to MI Cloud services and even potential locking of your phone. In this article, we will analyze all the current ways to change your account to MIUI 14/15 and the new HyperOS firmware, including nuances for different models – from Redmi Note 12 to the flagship Xiaomi 14.
It is important to understand that simply logging out and completely deleting your account from your smartphone are different procedures. The former will keep the device linked to your Xiaomi profile, which can lead to restrictions (such as locking after a reset), the latter requires additional actions, especially if the phone has enabled Find Device, we will look at both options in detail, and we will also solve typical errors like "Couldn't sign in" or "This is locked."
Preparing for a change of account: what to do in advance
Before you change your account to Xiaomi, follow the necessary preparatory steps, which will save you from data loss and login problems.
First, back up important information. Even if you don't plan to drop your phone, some settings (such as notes or call history) may be tied to your old account. Use the built-in Settings → About phone → Backup & reset app or third-party services like Google Drive.
- 📱 Contact (export to) VCF-file)
- 📷 Photo/video in the Gallery (check folder) MIUI/Camera)
- 🔑 Passwords from Mi Browser or Notes
- 🎮 Save games (use the game cloud or Google Play Games)
Second, untie your phone from your old MI Cloud account, which is critical if you sell the device or transfer it to another person. Go to account.xiaomi.com, select Devices and remove your smartphone from the list. If you don't, the new owner may face lockdown 72 hours after reset (anti-theft feature).
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If you have forgotten the password from the old account, restore it INFORMATION via email or phone. After deleting the profile from the phone, it will be more difficult to do this - you will need confirmation via SMS to the associated number.
Method 1: Standard account change through settings
This is the easiest method that works on most Xiaomi devices running MIUI 12-15 and HyperOS. It is suitable if you have access to your current account and password.
Step instructions:
- Open the settings (cog icon on the desktop).
- Scroll down and select Accounts and Sync (on HyperOS – Passwords & Security → Accounts).
- Tapping on Mi Account (or Xiaomi Account on new firmware).
- In the upper right corner, press three dots (⋮) and select Delete Account.
- Confirm the action by entering a password from the current profile.
- After deleting, reboot your phone and add a new account through the same Accounts section.
On some models (e.g. POCO F5 or Redmi K60) the path may be slightly different:
- 🔄 On HyperOS: Settings → Accounts → Xiaomi Account → Remove account
- 📱 Nana MIUI 14 for global firmware: Settings → Additional settings → Developer options → Mi Unlock status (if you need to unlock the bootloader)
Backup of data|Detachment of the device to MI Cloud|Checking the password from the old account|Battery charge > 50%|Stable Wi-Fi connection-->
An important caveat: if the phone has enabled Find Device, the system can request additional confirmation via SMS or email, without this, you can not delete the account. If you do not remember the associated number, restore access to mail or contact Xiaomi support.
Method 2: Reset your phone to factory settings
If the standard method does not work (for example, due to the error "Unable to remove account"), you will have to do a hard reset. This method is also relevant if you bought a used phone and the previous owner did not delete your profile.Remember: reset will delete ALL data from the device, including photos, apps and settings.
Step-by-step:
- Turn off the phone.
- Press the buttons Power + Volume up at the same time (on some models - Power + Volume down).
- Wait for the Mi logo to appear and release the buttons – you will be taken to Recovery Mode.
- Use volume buttons to navigate and select Wipe Data (or Clear Data).
- Confirm the action with Yes and wait for the process to be completed.
- Restart the phone (Reboot).
Once reset, the phone will start as new.
- 🆕 Select Set as new device (do not restore from backup!).
- 🔑 Link a new Xiaomi account (or create one with Sign Up).
- ⚠️ If the error "This device is associated with another account" appears, then the previous owner did not untie the phone in the phone. MI In this case, contact Xiaomi with proof of purchase.
What to do if your phone asks for an old account after a reset?
Warning: On some models (such as the Xiaomi 13T or Redmi Note 12 Pro+), the Mi Account lock may be triggered after a reset if the phone is stolen or lost, in which case it can only be unlocked through an official service center with purchase documents.
Method 3: Delete your account via Fastboot (for advanced users)
This method is suitable if the phone is locked during the login stage (for example, after a failed update) or the standard methods do not work, USB-cable and basic knowledge of working with ADB/Fastboot.
Algorithm of action:
- Download and install Platform Tools (includes fastboot and adb).
- Turn off the phone and put it in Fastboot mode: pinch Power + Volume down.
- Connect the device to the PC via USB.
- Open the command prompt (cmd) in the folder with the platform-tools and execute the command: fastboot oem clean_all
- Wait for the process to be completed and restart your phone: fastboot reboot
After the reboot, the phone will be completely reset and you can link a new account.Caution: this method does not work on all models. Devices with a locked bootloader (Redmi 9A, POCO M3) may need to be pre-unlocked via the Mi Unlock Tool.
Through settings|Reset to factory|Fastboot/ADB|I'm going to the service center.|Didn't change your account.-->
Solving Common Errors When Changing Your Account
Even when instructions are executed correctly, users often encounter errors, and we will examine the most common ones and how to fix them.
| Mistake. | Reason. | Decision |
|---|---|---|
| Couldn’t sign in. Try again later | Xiaomi server problems or an unstable internet connection | Check your Wi-Fi connection, reboot your phone, or try it later. |
| This device is locked | Phone Linked to Another Account via Find Device | Contact the previous owner or support Xiaomi with proof of purchase |
| Unable to remove account | The account is the primary administrator of the device | Remove Administrator Rights in Settings → Passwords & Security → Privacy → Special App Access → Device admin apps |
| Network error | Block traffic by the operator or VPN | Turn off VPN, check APN settings, or use another Wi-Fi network |
If none of these methods helped, check:
- 🔌 Firmware Version: on Beta Versions MIUI You can have account bugs, upgrade your phone to stable build.
- 📡 Region of the device: on Chinese firmware (China) ROM) You may need to change your region to a global one through Settings. → Additional settings → Region.
- ⏳ Time and date: Incorrect settings can block authorization. Enable automatic sync in Settings → Additional settings → Date & time.
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If the phone requests an old account after a reset, DO NOT try to enter data at random - after 5 failed attempts, the device will lock for 24 hours.
Features of changing an account on different Xiaomi models
The process of deleting an account may vary depending on the phone model and firmware version. Let’s look at the key nuances for popular lines.
1. Flagship models (Xiaomi 13/14, Mix Fold 3):
- 🔒 Use enhanced Find Device protection - be sure to untie the device in MI Cloud before resetting.
- 🔄 On HyperOS, the path to accounts: Settings → Accounts & sync → Xiaomi Account.
- ⚡ Support biometric authorization (face/fingerprint) to log in to your account.
Redmi Note series (Note 12/13):
- 📱 Global firmware may not have a Remove account option – use Recovery reset.
- 🔧 Developer Options is available for the Options OEM Unlocking (needed to unlock the bootloader).
3. POCO (F5, X5 Pro):
- 🆔 They have a separate section. POCO The account is duplicated by the Mi Account.
- 🔄 After reset, you may need to re-activate via Settings. → About phone → Activate.
4. Old models (Redmi) 5/6, Mi A2):
- ⚠️ Nana MIUI 10–11 may not have the option to delete an account without resetting.
- 🔌 For Mi. A2 (Android One: Use the standard Google Account, not Mi Account.
If your model doesn’t make the list, check the firmware version in Settings → About phone → MIUI version. For Chinese firmware (China ROM) you may need to unlock the bootloader through the Mi Unlock Tool.
How to protect your new Xiaomi account
After a successful account change, set up your account protection to avoid future problems.
- Two-factor authentication (2FA): Enable it in your account settings at account.xiaomi.com. Use the Google Authenticator or SMS app.
- Backup email/phone: Add an alternative email and a phone number to restore access. Check their relevance every 6 months.
- Disable unnecessary permissions: In Settings → Passwords & security → Privacy → Permission manager, check which apps have access to your account.
- Regular Device Audit: Periodically check the list of associated devices in MI Cloud and remove unknowns.
Warning: Never use the same password for Mi Account and other services (such as Google or social networks) in the event of a data breach, attackers will be able to access all of your Xiaomi devices, including smart appliances (Mi Home).
Also, look for phishing sites that mimic the Mi Account login page. Always check the address bar - the official domain always ends in xiaomi.com or mi.com. If you receive an email about "blocking your account" demanding you enter data, do not click on the links - this is fraud.