How to activate Xiaomi phone if you forget your Mi Account password: full guide 2026

Forgetting your Mi Account password is a frustrating situation, but it's not a hopeless one, especially if that account is tied to a Xiaomi phone and blocks it from activating after being reset or flashed. PIN-Mi Account problem requires a comprehensive approach: from restoration of access through official channels to radical methods such as flashing through the Internet. EDL.

In this article, we will analyze all the current ways of unlocking - from the simplest (restoration by the user). email/SMS) It is important to understand that some methods can lead to data loss or warranty cancellation, so they should be used only in extreme cases. If the phone is bought from hand and the previous owner did not untie the account – without the help of the Xiaomi service center can not do.

Why Xiaomi requires a password from your Mi Account when activated

Xiaomi’s Mi Cloud Lock (or Factory Reset Protection) feature was introduced to protect users from data theft.

• 🔒 When first turned on or after reset (Hard Reset), the phone requests data from the Mi Account that was tied to the last one.
• 📱 If the device was stolen, the attacker will not be able to use it without knowing the username / password.
• ⚠️ But if you forgot your password or bought a used phone with a linked account, this same feature becomes an obstacle.

Important: Xiaomi does not provide official tools to bypass the Mi Cloud Lock – all “bypass” methods (such as EDL or Fastboot) are considered unauthorized and may violate the warranty conditions. Moreover, since 2021, the company has tightened protection: on new models (for example, Xiaomi 13/14, Redmi Note 12), Fastboot bypassing is often blocked by the server.

Method 1: Recovering Mi Account password via email or SMS

The most legal and safe method is to restore access to the Mi Account itself, and if you have access to a linked email or phone number, follow the instructions:

1. Go to the recovery page: account.xiaomi.com/pass/forgetPassword.
2. Enter the email or phone associated with the account.
3. Choose a Recovery Method: 📧 By email - a letter will be sent to the mail with a link to reset the password (valid 24 hours). 📱 Po Po Po SMS — 6-digit code will arrive on the number (valid for 5 minutes).

Create a new password and confirm the changes.

After a successful recovery, restart the Xiaomi phone and try to activate it again, the system must accept the new data.

• 🔄 log out of your account in your phone settings (if you have access to the system).
• 📴 Turn off/activate the device.
• 🌐 Connect to another Wi-Fi network (sometimes the lock is linked to the connection) IP-address).

⚠️ Note: If the system says “This account does not exist” or “Incorrect” when restoring email/"phone" means you're trying to restore the wrong account. Check if you've had multiple Mi accounts (e.g., one for Redmi, one for Redmi, one for Redmi). POCO).

Method 2: Unlocking through official Xiaomi support

If recovery via email/SMS has not helped (for example, no access to the old number or mail), you can contact Xiaomi support.This method is only suitable for the original owners of the device - you will need to confirm the purchase.

Instructions:

1. Go to the support page: mi.com/global/support.
2. Select the Mi Account section → Unlock Mi Account.
3. Fill out the form by specifying: 📱 Phone model (e.g. Redmi Note 11 Pro)+ 5G). 🔢 IMEI Devices (you can find out via *#06# or on the box). 📄 Check or warranty card (photo/scan). 📧 Email linked to an account.

Wait for a response (usually 1-3 working days).

If the phone is bought by hand, the chances of unlocking through support are minimal, in which case only informal methods (see the following sections) or contacting a service center to request a flashing are left.

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If Xiaomi support is not unlocking, try tweeting to the company (@Xiaomi) or to the Mi Community forum, which sometimes responds faster than through standard channels.

Method 3: Unlocking via Fastboot (for advanced users)

The method is suitable for Xiaomi phones released before 2021 (for example, Redmi Note 9 Pro, Mi 9T, POCO X3). On new models (Xiaomi 12/13, Redmi Note 11/12), this method often does not work due to the enhanced protection of Anti-Rollback.

You'll need:

• 🖥️ Windows computer (Linux/macOS Not suitable for most instruments).
• 🔌 Cable USB (preferably original).
• 🛠️ Used by Mi Flash Tool, ADB/Fastboot, firmware for your model.

Step-by-step:

1. Download Fastboot firmware for your model from the Mi UI Download website.
2. Unpack the archive into a folder without Cyrillic characters (e.g., C:\MiFlash\).
3. Turn off the phone and press Volume Down + Power to log into the Fastboot.
4. Connect your phone to your PC and start the Mi Flash Tool.
5. In the program, select a folder with firmware and press Refresh - the device must be determined.
6. Press Flash and wait for the process to end (5-10 minutes).

⚠️ Note: After the firmware is flashboot, all data on the phone will be erased, and some models will also be deleted (Xiaomi Mi). A1/A2) This method can result in hard-brick (complete inoperability) if the wrong firmware is selected.

Method 4: Unlocking through EDL (Emergency Mode)

EDL (Emergency Download Mode) is the “last frontier” for Xiaomi to unlock when other methods have failed. It allows you to flash the phone at a low level, bypassing the Mi Account check.

• ⚠️ Risk of hard-brick (turning your phone into a brick) – up to 30%.
• 🔧 A special station or a special station is required. EDL-cable (for new models).
• 📛 The guarantee will be cancelled.

Instructions (simplified version):

1. Download the EDL firmware for your model (see forums like 4PDA or XDA Developers).
2. Install the Qualcomm HS-USB QDLoader 9008 driver.
3. Put the phone in mode. EDL: For older models: close the test points on the board (you need a circuit for your phone). For new ones: use EDL-cable (sold on AliExpress).

Mi Flash Tool

QFil

Important: On models with a MediaTek chipset (for example, Redmi 9A, POCO C31), BROM mode is used instead of EDL, and SP Flash Tool is needed for firmware.

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Firmware through EDL — The only way to unlock Xiaomi is if you forget your Mi Account password and don’t have access to it. email/SMS. However, without experience, it is better to entrust this to professionals: a mistake can make the phone inoperable.

Method 5: Contact Xiaomi Service Center

If all previous methods have failed or you are afraid to take risks, the only safe option is to contact an authorized Xiaomi service center.

• 🔧 Unlocking without risk of damaging your phone.
• 📄 Preservation of warranty (if the phone is guaranteed).
• 💳 The cost of the service usually does not exceed 1-3 thousand rubles (depending on the model).

What will be required:

• 📱 The phone.
• 📄 Proof of purchase (if the phone is not yours, the chances of unlocking are minimal).
• 🔢 IMEI Devices (can be found via *#06#).

Xiaomi service centers in Russia and CIS can be found on the official website: mi.com/global/service. Before visiting, check by phone if they are engaged in unlocking Mi accounts - not all centers provide this service.

⚠️ Warning: Avoid "grey" workshops that offer to unlock Xiaomi in 5 minutes. IMEI), which can lead to network-level phone lock or update issues.

What to do if the phone is bought from hands and tied to someone else’s Mi Account

So, when you buy a used Xiaomi account, and the previous owner didn't untidy his Mi Account, it's one of the hardest things to do.

1. Contact the seller: 📞 Ask him to untie his account via account.xiaomi.com (Devices section). 📧 If the seller does not respond, write him an official letter demanding to unlock (the threat of contacting the police sometimes helps).

Fastboot

EDL

Xiaomi

Proof of purchase (check, correspondence with the seller).

Return the phone to the seller

(If the purchase was under a contract of sale, you can request a refund through the court).

If nothing works, you can only use the phone in limited mode (without the possibility of resetting or updating) or sell it as a “parts donor”.

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Before buying a used Xiaomi, always check if your Mi Account is untied. ask the seller to reset to your eyes or check your account status through Settings → Mi Account → Devices.

FAQ: Frequent questions about unlocking Mi Account