Where to look for an account on a Xiaomi phone: from settings to hidden features

Lost access to your Mi Account on your Xiaomi smartphone or simply can’t find it on the menu? This problem is familiar to many users — especially after resetting, buying a used phone or a long break in use. Unlike the Google account that appears in the top notification bar, Xiaomi’s account can be hidden in several places, and sometimes not available at all without additional manipulation.

In this article, we’ll look at all the possible ways to find Mi Account on Redmi, POCO, Black Shark and other Xiaomi phones, from standard settings paths to hidden technical menus, and how to avoid locking your device when you reset, starting with the obvious and ending with little-known tricks for power users.

1. Standard path: phone settings

The easiest way to find a Xiaomi account is to look at the basic settings of the smartphone, which the manufacturer places in different sections depending on the version of MIUI, but the general logic is maintained.

1. Open the Settings app (the gear icon on the desktop).
2. Scroll up and find Accounts and Sync (or just Accounts in newer versions of MIUI 14+).
3. Tap on the item Mi Account (may be called Xiaomi Account on global firmware).

If you are already logged in, your email or phone number linked to your account will be displayed here, and if not, the system will prompt you to log in or create a new profile, MIUI For Russia, the path may be slightly different:

• 📱 Settings → Passwords and security → Mi Account
• 🌐 Settings → Additionally. → Accounts (on older versions)
• 🔒 Settings → Google → Account management → Xiaomi (rarely but encountered)

If this section is empty, or if you see "No accounts," it doesn't mean that the account is not tied, it may be hidden because of firmware limitations or active in the background.

2. Through the Security appendix

The Security app (or Security in English firmware) is the central hub for managing all of Xiaomi’s secure features, including Mi Account, where you can not only see the linked account, but also manage two-factor authentication, login history and devices associated with the profile.

Instructions:

1. Find the Security icon on your desktop, if it's not there, check the Tools folder or search the system.
2. At the top of the screen, tap the profile avatar or Mi Account icon (usually in the upper right corner).
3. A page with account data will open: email, phone number, synchronization status.

If you see a login button instead of data, it means that the phone either has no linked account or has been deleted after being reset, and other methods are worth checking, especially if the phone was bought by hand and could have been blocked by the previous owner.

💡

On some firmware (e.g., POCO Launcher), the Security app may be called App Lock or Privacy Protection. Try searching through the notification bar (swipe down → magnifying glass).

Checking through the About Phone menu

The About Phone menu not only contains information about the model and version of MIUI, but also data about the associated accounts - especially on older devices (Redmi 4X, Mi A1, etc.), which works even if the basic settings are reset, but the phone is not locked.

How to check:

1. Go to Settings. → About the phone (or About phone).
2. Find the Mi Account bar or Account Status, and on some models it is hidden under the additional information item.
3. If an account is linked, it will be listed here as “Activated” or “Unauthorized”.

On newer smartphones (Xiaomi 13, Redmi Note 12), this method may not work — the manufacturer removed the account display from this section, but here you can see the IMEI and serial number, which will be useful for unlocking through support.

4. Search through the hidden menu of engineering settings

If standard methods don’t work, you can try to find your account information through an engineering menu, which is suitable for advanced users and requires caution – incorrect actions can disrupt the phone.

Instructions:

1. Open the Phone app and enter the combination: ##4636## or ##6484## (to check your account information).
2. If the combination worked, you'll see a tabbed menu. Go to Account or Xiaomi Account Info.
3. It can display the account ID, the anchor status and even the login history.

Not all Xiaomi models support this method. On new devices, the engineering menu is often blocked, and on POCO with global firmware, an account section may be missing. The alternative is to use ADB (discussed below).

⚠️ Warning: Do not change the settings in the engineering menu unless you are sure of their purpose.

5. Check through ADB (for advanced users)

If the phone is unlocked to debug over USB, you can try to get your account data through Android Debug Bridge (ADB), a method that requires a computer and basic command line knowledge, but provides the most complete information.

Step-by-step:

1. Turn on Developer Mode on your phone: go to Settings → About Phone and tap the MIUI version 7 times.
2. Return to Settings → Additional → For developers and activate Debugging over USB.
3. Connect your phone to your PC, install ADB drivers, and execute the command in the terminal: adb shell dumpsys account
4. In the conclusion, find the block with com.xiaomi.account - here will be the email or account ID.

If the team is not working, try an alternative:

adb shell content query --uri content://com.xiaomi.account.provider/account

This will show you a list of all the accounts you have linked to, including your Mi Account.

⚠️ Attention: Use ADB If you use a phone without the owner's permission, you may violate Xiaomi's privacy policy.

🔌 Install drivers ADB PC-only

📱 Enable debugging on USB phone-on

🖥️ Download the Android platform SDK Tools

🔍 Check the connection of the adb device team

-->

6 What to do if your account is not found or your phone is blocked

If none of these methods helped you find Mi Account, there are three possible scenarios:

1. It's unlikely on new phones, but it's possible on custom-built firmware devices or after a complete reset.
2. The account is hidden because of a lock, for example, if the phone is bought from hand and the previous owner did not untie it from his profile.
3. The firmware is modified. On some lightweight versions of MIUI (for example, MIUI Lite), Xiaomi services can be disabled.

The first two cases will require:

• 📧 Remember the email or phone number associated with the account and try to restore access through the official website.
• 📞 Contact Xiaomi Support with proof of purchase (check, box) – they can help unlock the device.
• 🛠️ If your phone is locked after reset, try using the official unlock tool (it takes 72 hours to wait).

If the problem is firmware, return the stock version of MIUI via Fastboot or Recovery. Instructions for a specific model can be found on the 4PDA or XDA Developers forums.

💡

If the phone is locked after reset and requires Mi Account data entry, DO NOT attempt to bypass the lock through left-handed software.This can result in complete loss of access to the device. The only safe way is to officially unlock the lock through Xiaomi.

FAQ: Frequent questions about finding a Xiaomi account