Where to find Mi Account on Xiaomi if you forget your password: the full guide 2026

Forgot your Mi Account password and canโ€™t log into your Xiaomi, Redmi or POCO smartphone? This problem is familiar to thousands of users โ€” especially after resetting, buying a used device or a long break in use. Without access to your account, you wonโ€™t be able to download apps from the Mi App Store, sync data, or even unlock your phone after a hard reset.

In this article, weโ€™ll look at all the ways you can find a Mi Account on a Xiaomi device, even if you donโ€™t remember your username or password. Youโ€™ll learn where your account information is stored, how to extract it without root rights, what formal and informal recovery methods exist, and what to do if your phone requires you to enter Mi Cloud data on your first turn on. From simple solutions to advanced techniques, thereโ€™s everything you can do to regain control of your device.

1.Where is the Mi Account physically stored on Xiaomi phone

The information about the Mi Account is not on the surface of the system, and you can't find it in the usual settings if you've already logged out, but the traces of the account remain in several places:

  • ๐Ÿ“ฑ Android system files: account data is stored in encrypted files along the way /data/system/users/0/accounts.db (requires root access).
  • ๐Ÿ”‘ Application cache: Some applications (such as Mi Cloud or Settings) may store temporary account data in a folder /data/data/com.xiaomi.*.
  • ๐Ÿ“‹ System logs: in files /data/log Sometimes there are records of the last login to the account (for example, email or phone).
  • ๐Ÿ”„ Backups: If youโ€™ve ever done a backup through Mi Cloud, you can save your email account.

Without special tools, this data is not available โ€” Xiaomi deliberately hides it to protect against unauthorized access, but there are ways to extract information about the account without root rights, which we will discuss later.

โš ๏ธ Note: Attempts to manually edit system files without root access or through ADB This can lead to a complete blockage of your device (brick). Use these methods only if you understand the risks!

๐Ÿ“Š How long have you been using your Mi Account?
Less than a month.
1-6 months
More than a year.
I remember.
Never used it.

2 How to find out email or phone Mi Account through phone settings

If you are not logged out or your phone is not blocked, try finding Mi Account information through the standard menu.

  1. Open the Settings app (cog icon).
  2. Go to Accounts and Sync (or Mi Accounts in older versions of MIUI).
  3. Slip the icon of your profile at the top of the screen.
  4. The window that opens will display an email or phone attached to your account.

If there is no Mi Account section, try an alternative path:

  • ๐Ÿ” Go to Settings. โ†’ The phone. โ†’ All parameters.
  • ๐Ÿ“Œ Scroll down to the Mi Account block โ€“ there may be an email display.
  • ๐Ÿ”„ If your phone is locked, try entering any password 5 times โ€“ sometimes a hint with a part of the email appears after that.

On some models (e.g. Xiaomi 12T or Redmi Note 11), you can see your email account in Settings โ†’ Google โ†’ Managing Google Accounts if your Mi Account was linked to a Google Account.

โ˜‘๏ธ Verification of the account through settings

Done: 0 / 1

3.Restore access to Mi Account through the official Xiaomi website

If you find an email or phone, but forget your password, restore access through the official Xiaomi service:

  1. Go to the recovery page: account.xiaomi.com/pass/forgetPassword.
  2. Enter the email or phone attached to your account.
  3. Choose a Recovery Method: ๐Ÿ“ง By email โ€“ a letter will come with a link to reset the password. ๐Ÿ“ž Po Po Po SMS โ€” The phone will receive a confirmation code.

Create a new password and save it in a safe place (such as a password manager).

If you donโ€™t remember email or phone, try:

  • ๐Ÿ”Ž Remember the backup email specified during registration.
  • ๐Ÿ“ฑ Check the old ones. SMS Xiaomi (see "Mi Account" or "confirmation code").
  • ๐Ÿ’ฌ Contact Xiaomi via chat on the site (confirmation of ownership of the device will be required).

โš ๏ธ Note: If the account was created via social networks (Facebook, Google, Apple) ID), You can only restore it through the same social network. Attempts to reset the password through Xiaomi will not work!

Recovery methodRequired.Time of processingSuccess
Recovery by emailAccess to the post office1-5 minutes90%
SMS recoverySIM card on the phone1-2 minutes85%
Appeal of supportCheck of purchase, IMEI1-3 days60%
Through social mediaAccess to a linked accountInstantly.95%

4.How to find Mi Account on a locked Xiaomi phone

If your phone requires Mi Account data to be entered after a reset (Mi Cloud Lock) and you donโ€™t remember the login, try these methods:

Method 1: Checking through Fastboot mode

Some models (Redmi 9, POCO X3) display part of the email account in Fastboot mode:

  1. Turn off the phone.
  2. Press the Power button + Volume down before the Fastboot logo appears.
  3. Connect your phone to your PC and type in the command: fastboot oem getvar all
  4. In the conclusion, look for lines with mi_account email.

Method 2: Use ADB (for unlocked bootloader)

If you have access to ADB (for example, through USB-debugging, do it:

adb shell


su




cat /data/system/users/0/accounts.db | grep "mi"

This will display encrypted account data, and decryption will require special utilities (for example, Mi Account Bypass Tool).

โš ๏ธ Note: Methods with Fastboot and ADB They only work on devices with unlocked bootloaders, and on newer models (Xiaomi 13, Redmi Note 12), these methods may not work due to enhanced protection.

What is Mi Cloud Lock and why does it appear?
Mi Cloud Lock is a theft protection feature that is activated after resetting settings on Xiaomi phones. It requires you to enter Mi Account data that was tied to the device. This lock appears even if the phone was purchased by a used one and the previous owner did not untie the account. The only official way to untie the lock is to enter the correct account details or provide proof of purchase in support of Xiaomi.

5. Alternative ways to find Mi Account (if nothing helps)

If the standard methods didnโ€™t work, try these non-obvious techniques:

  • ๐Ÿ“ฑ Checking through other Xiaomi devices: If you have another phone or Xiaomi tablet, log in to it โ€“ the main accountโ€™s email may show up there.
  • ๐Ÿ’ผ Check or box from the phone: Some checks or warranty cards indicate the email used in activation.
  • ๐Ÿ” Search IMEI: Sites like IMEI.info sometimes display information about the associated account (it does not always work).
  • ๐Ÿ“ง Checking your mailboxes: Go to all your email accounts and search for โ€œXiaomiโ€ or โ€œMi Accountโ€ โ€“ you may find emails with registration.
  • ๐Ÿค Address to previous owner: If the phone is purchased used, try contacting the seller (via ad or messenger).

Critical information: On devices with MIUI 14 and later (released after 2023), most Mi Account bypass methods are blocked at the firmware level. The only reliable way is to officially restore through Xiaomi support with proof of purchase.

๐Ÿ’ก

If you buy a used Xiaomi phone, always ask the seller to unplug the Mi Account with you. Go to Settings โ†’ Mi Account โ†’ Sign out and confirm the exit.

6.What to do if Mi Account is tied to someone elseโ€™s data (purchase a used phone)

If you bought your phone with your hands and found it tied to someone elseโ€™s Mi Account, you have a few options:

  1. Contact the seller: Ask him to untie the account through Settings โ†’ Mi Account โ†’ Delete the account. If the seller does not respond, write him with the threat of going to the police (fraud under Art. 159 of the Criminal Code of the Russian Federation).
  2. Contact Xiaomi: Provide a purchase check, phone IMEI and your passport details. Support can request a photo of the box, check or even video with the phone.

Use of informal services

  • There are paid services (for example, Mi Account Unlock), which promise to remove the lock for 500-2000 rubles.
  • Risk: 50% chance of running into scammers or getting a brick instead of a work phone.

If the phone is locked during the Action Lock phase and you canโ€™t contact the seller, the only way to get through support is through the official support route. In 2026, Xiaomi tightened its security policy, and bypassing the lock without proof of purchase is virtually impossible.

๐Ÿ’ก

When buying a used Xiaomi phone, always demand that the seller exit the Mi Account and reset the settings in your presence. If the seller refuses - this is an excuse to abandon the transaction.

7. How to protect your Mi Account from future loss

To never again face a forgotten Mi Account problem, follow these guidelines:

  • ๐Ÿ” Use a password manager (such as Bitwarden or KeePass) to store your account data.
  • ๐Ÿ“ง Link backup email and phone to your account in Mi Account settings โ†’ Security.
  • ๐Ÿ“ฑ Create a backup of data through Settings โ†’ Additionally. โ†’ Backup (includes account information).
  • ๐Ÿ”„ Renew your password regularly (every 3-6 months) and donโ€™t use simple combinations.
  • ๐Ÿ“ Write down your account information on paper and store it in a safe place (for example, in a safe deposit box).
  • ๐Ÿšซ Do not sell your phone without detachment of your account โ€“ this can lead to a lock for the new owner.

If you frequently reset your phone to factory settings (for example, to test firmware), always untie your Mi Account in advance.

  1. Go to Settings. โ†’ Mi Account.
  2. Select Delete Account.
  3. Confirm the action with a password.
  4. Perform a reset.

FAQ: Frequent questions about Mi Account on Xiaomi

Can I bypass Mi Account without a password?
On new devices (MIUI 13/14), it is almost impossible to bypass the Mi Cloud Lock without official recovery. Old methods (for example, through Fastboot or EDL) only work on models until 2020, the only legal way is to contact Xiaomi with proof of purchase.
What if the attached email does not exist?
If the email that appears in the settings is no longer in use (e.g. corporate email or remote inbox), try: Restore email access through email support. Contact Xiaomi with proof that your account is yours (e.g., a phone purchase check). If your account is created through social media, try logging in. If nothing works, you will have to create a new Mi Account and reset your phone (but this will delete all data).
How do I know if my Mi Account is linked to my phone?
Check your account binding by going to Settings โ†’ Mi Account. If your profile is displayed at the top, your account is tied. If the Mi Account section is missing or asks to be logged in, your account is not tied. On a locked phone, your account binding is confirmed by saying, "This device is tied to Mi Account" on the password entry screen.
Can I use Xiaomi without a Mi Account?
Xiaomi allows you to use a phone without a Mi Account, but with limitations: ๐Ÿšซ You can not use Mi Cloud, Themes, Mi App Store. ๐Ÿšซ No synchronization of contacts, notes, photos. โœ… All basic functions are working: calls, SMS, camera, browser. โœ… You can install apps through Google Play. To bypass account binding when you first turn on, create a new Mi Account or log in via Google (on some models).
How long does it take to unlock through Xiaomi support?
The timeframe depends on the workload of the support service and the completeness of the documents provided: ๐Ÿ“„ If you have a check and IMEI: 1-3 working days. ๐Ÿ“„ No check, but with other evidence (e.g., a photo of a box with a serial number): 3-7 days. ๐Ÿ“„ Complex cases (e.g., buying abroad): up to 14 days, support may request additional data, such as a video of a phone or screenshots from the personal account of the store where the device was purchased.