How to find a Mi Account in Xiaomi: all ways to search and restore

Why Users Lose Access to Mi Accounts and How to Fix It

According to statistics, one in five Xiaomi smartphone owners have at least once faced the problem of finding or restoring a Mi Account, which occurs not only after resetting, but also when buying a used device, not using the phone for a long time or even after updating the firmware. The main difficulty is that without a tied account, many of the functions of Xiaomi become unavailable, from synchronizing contacts to unlocking the bootloader.

In this article, we will discuss all official and alternative ways to search for Mi Account on Xiaomi devices, including hidden menus, recovery through the Internet. email/phone, as well as methods of bypassing locks when buying a phone "with hands". MIUI (from 12 before 14) Smartphone models – from budget Redmi to flagship Xiaomi 13 Ultra.

If you don't remember the login details or your phone requires an account after a reset, don't rush it to the service center. In 80% of cases, you can solve the problem yourself - the main thing is to follow the verified instructions and avoid common mistakes, which we will also tell you about.

Where is the Mi Account information stored on the phone

Mi Account data is integrated into Xiaomi’s system on several levels, and can be found in both visible settings and hidden sections accessible through the engineering menu or in the app. ADB-Here are the main places where information is stored:

• 📱 Accounts menu: Settings → Accounts and synchronization → Mi Account. This shows a linked email or phone number.
• 🔍 Hidden menu "About the phone": Settings → The phone. → All characteristics → Version. MIUI (5 times tap to unlock additional options).
• 📊 Logs of the system: In file /data/system/users/0.xml (available only through root or ADB superuser).
• 🔗 Synchronized data: If your account was linked to Google, check Settings → Accounts. → Google → Synchronization.

On devices with MIUI 14 and newer account information can be hidden behind additional authentication. for example, on Xiaomi 12T Pro or Redmi Note 12 Pro+ When you try to view your account data, the system requests PIN-a code or fingerprint, even if the phone is unlocked.

Method 1: Search through standard phone settings

The easiest method is to check your account settings, which works if your phone is not locked and you have access to the main menu.

1. Open the Settings app (cog icon).
2. Go to Accounts and Synchronization (on some firmware – Passwords and Security → Accounts).
3. Select Mi Account. This will show you your email or phone number.
4. If the account is not displayed, tap on Add account – the system may offer to restore an existing one.

On devices with MIUI 13 and older, the path may be different: Settings → Mi Account (a separate item at the top of the menu). If the partition is missing, then the account is not tied or the phone is in guest mode.

⚠️ Note: If the Mi Account displays someone else’s email (for example, after buying a used phone), do not try to change it without the consent of the previous owner.

Method 2: Recover access via email or phone

If you forget your password or don’t remember which account is linked, use Xiaomi’s official recovery procedure, which works even if your phone is locked, but requires access to email or SMS.

Instructions for recovery:

1. Go to account.xiaomi.com from any device.
2. Click Forgot Password? and enter an email or phone number that may have been linked.
3. Choose a Recovery Method: 📧 Email: A letter will be sent to the specified address with a link to reset the password. 📱 SMS: The phone will receive a confirmation code (if the number is linked to the account).

Create a new password and confirm the changes.

If you don’t remember email, try to restore it through your email history in your inbox (look for emails from service@xiaomi.com) or check your saved passwords in your browser (Settings → Passwords in Chrome/Firefox).

💡

If the code does not come when you restore via SMS, check if your operator blocks the message from short numbers (for example, from +375293xxxxxx). Try temporarily disabling spam blocking in the SIM card settings.

Method 3: Search for Mi Accounts through the Engineering Menu (for advanced users)

If standard methods don’t work, you can try to find your account information through an engineering menu or ADB. This method is suitable for users who have access to an unlocked bootloader or root rights. Be careful: wrong actions can lead to a phone reset.

Instructions for access via ADB:

1. Install ADB Tools on your computer.
2. Connect your phone to your PC and enable USB Debugging (Settings → About Phone → MIUI Version → 7 times tap, then go back to Additional → For Developers).
3. Open the command line and type in: adb shell su cat /data/system/users/0.xml | grep "mi_account"
4. In the conclusion, find the lines with your email or phone – these are the data of your Mi Account.

For devices without root rights, you can try an alternative method through the MTK Engineering Mode (works on MediaTek processors):

1. Enter the dialer code: ##3646633##.
2. Go to Connectivity → Wi-Fi and find Mi Account Info.
3. You can see email or account ID (not on all firmware).

However, the basic features (calls, SMS, installing apps from Google Play) will work.