Forgot the password from the Mi Account on Xiaomi Redmi: 5 working ways to restore access

Forgetting the Mi Account password on Xiaomi Redmi is a bad situation, but it can be fixed. Without access to the account, you will not be able to use branded services (cloud storage, contact synchronization), update your firmware or even unlock your phone after a reset, the worst case scenario is a complete lock of the device with the requirement to enter account details that you do not remember.

Fortunately, there are a number of ways to restore Mi accounts, from the standard email procedure to bypassing locks with an engineering menu. In this article, we will look at all the current methods for 2026, including those that work without a linked phone number or backup mail. Importantly, some methods require pre-preparedness (such as enabled debugging over USB), so read carefully.

1. Standard password recovery via email or SMS

The easiest and most official way is to use the restore feature on Xiaomi’s website, which is suitable if you have access to a linked email or phone number.

Algorithm of action:

• 🌐 Go to the recovery page: account.xiaomi.com/pass/forgetPassword.
• 📧 Enter the email or phone associated with the account. If you don't remember, try all the options.
• 🔢 Select the confirmation method: code by email or SMS. The address/number will be given a 6-digit code.
• 🔑 Enter the code and come up with a new password (minimum 8 characters, with numbers and capital letters).

If you don't remember the email or number you're tied to, try to remember which email you used when you first set up your phone, often the primary Gmail or Mail.ru inbox you typed in when you first turned on Redmi.

⚠️ Warning: If you want to reset your old password but you don't remember it, select "Forgot your password?" again. Sometimes the page gets updated with an error, and the requery helps.

2. Recovery via backup email (if the main one is not available)

If the main mail associated with the Mi Account is not available (for example, you deleted it or forgot your password), but you specified a backup email when registering, you can use it.

Instructions:

1. On the recovery page (link) enter the main email or phone.
2. Click "Do you receive the code?" and the system will prompt you to send the code to a backup address.
3. Check your backup email (perhaps it’s an old Yandex box or a corporate email).
4. Follow the instructions to change your password.

If backup email is also not available, try to remember if you used Facebook or Google when you signed up for your account. In some cases, Xiaomi allowed you to link your account to social networks (until 2022). Check the Accounts → Xiaomi section in your phone settings, which may include link information.

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If you don’t remember which email you used, try looking for emails from Xiaomi with the subject line “Welcome to Mi Account” or “Confirmation of registration” in your email.

3. Unlock through the engineering menu (for advanced users)

If the standard methods do not work and the phone is locked with the requirement to enter Mi Account data, you can try to bypass the lock through the engineering menu (EDL-mode), this method is suitable for Redmi models on Qualcomm processors (for example, Redmi Note 10/11/12, Redmi 9/10).

You'll need:

• 🖥️ Windows computer 10/11.
• 🔌 USB-cable (original, without damage).li>
• 🛠️ Mi Flash Tool and firmware for your model.
• 🔧 Included debugging by USB (If the phone is not locked completely).

Step-by-step:

1. Download the firmware for your model from the Xiaomi Firmware website (choose the Fastboot version).
2. Install Qualcomm and Mi Flash Tool drivers (instructions are available on 4PDA or XDA-Developers forums).
3. Turn off the phone. Press Volume down + Power to enter the Fastboot.
4. Connect your phone to your PC and start the Mi Flash Tool. Select the downloaded firmware.
5. Press Refresh, then Flash, and it takes 5-10 minutes.

⚠️ Attention: This method erases all data from the phone, and there is a risk of "bricking" (breakdown) of the device if you choose the wrong firmware. Use only as a last resort.

4. bypassing the blocking of Mi Account through the Xiaomi service center

If all the independent attempts to restore access failed, you just have to contact the official service center Xiaomi.

What will be required:

• 📄 Document confirming the purchase of the phone (check, warranty card, box with serial number).
• 🆔 Passport or other identification document.
• 📱 Phone itself (preferably unlocked if possible).

Procedure:

1. Find the nearest service center on Xiaomi’s website.
2. Describe the problem (forgot the password from the Mi Account, the phone is blocked).
3. The staff will send a request to the head office to confirm the ownership.
4. If the request is approved, the account will be unblocked within 3-7 days.

The cost of the service varies from free (if the phone is warranty) to 1000-3000 rubles (if the warranty is over).

5. Alternative methods: Deleting an account through ADB

If the phone is not locked (for example, you forgot your password, but you can log in), you can try to delete your Mi Account via ADB (Android Debug Bridge), which works on Redmi with an unlocked bootloader or USB debugging enabled.

Instructions:

1. Enable USB debugging in your phone settings: Settings → About Phone → MIUI version (click 7 times to become a developer), then Additional → For Developers → Debugging over USB.
2. Connect your phone to your PC and install ADB drivers (you can use the Mi PC Suite).
3. Open the command line (Windows) or the terminal (Mac/Linux) and type:

adb shell


pm uninstall -k --user 0 com.xiaomi.account

Once you have completed the command, restart your phone. Xiaomi account will be deleted, but all data on the device will be saved. Note: this method may not work on new Redmi models (2023-2026) due to enhanced protection.

⚠️ Note: Delete Mi Account through ADB This can cause malfunctions in the work of branded applications (Mi Cloud, Theme Store.

Comparison of Access Restoration Methods

If your phone is not locked, start by recovering via email or ADB. If the device is completely locked, try the engineering menu or contact the service.

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The most reliable way is to restore through the official Xiaomi website. If it does not work, use the engineering menu only as a last resort, as it is risky for hardware.

Frequent Mistakes and How to Avoid Them

When you restore your Mi Account, users often make the same mistakes, and here are the most common ones:

• 🔄 Repeatedly entering the wrong password, after 5 failed attempts, the account is blocked for 24 hours.
• 📧 Use the wrong email. Check all possible addresses, including old and corporate. Sometimes you use a misprinted email when you sign up.
• 📱 Recovery Reset attempt: Wipe Data does not delete Mi Account - phone will remain locked!
• 🔧 Use of informal firmware. Installation of custom ROM (For example, LineageOS) without unlocking the bootloader will lead to a “brick".

If you bought the phone with your hands, make sure the previous owner logged out of the Mi Account. Otherwise, unlocking the device will be extremely difficult – you will need proof of ownership through Xiaomi.

FAQ: Answers to popular questions