Forgetting the Mi Account password on Xiaomi Redmi Note 4 is a frustrating situation, but it is not a hopeless one. This account not only gives access to cloud storage and data synchronization, but also blocks the device when you reset, turning the smartphone into a “brick” if you do not know the correct algorithm of actions, especially critical for owners of Redmi Note 4 (codename mido), where the binding to the Xiaomi account is implemented at the MIUI firmware level.
In this article, we will discuss all working methods of access recovery, from standard (via email or SMS) to emergency (bypassing locks through Fastboot or service center). Importantly, some methods require prior preparation (for example, backup mail binding), while others are suitable only for an unlocked bootloader. We will also explain how to avoid complete data loss when a device is reset via the Mi Flash Tool if other methods do not work.
1. password recovery through the official Xiaomi website
The easiest and safest way is to use the recovery function on account.xiaomi.com, which is suitable if you have access to the email or phone number associated with your account.
Algorithm of action:
- 🌐 Go to the password recovery page.
- 📧 Enter the email or phone number associated with the Mi Account.
- 📤 Choose the method of obtaining the code: by mail or through SMS.
- 🔑 Enter the received code and set a new password.
If you don’t remember the email or number attached, try to remember which email you used when you first set up Redmi Note 4. Often it’s @gmail.com, @mail.ru or corporate address. Also check the Spam folder – the email from Xiaomi can get there.
⚠️ Note: If the site requires the re-entry CAPTCHA, but the picture does not load, try changing the browser (we recommend Google Chrome or Firefox) or disable VPN. Problems with CAPTCHA Often due to blockages IP.
2 Unlocking via backup email or phone
If the primary method didn’t work, check if a backup email or phone number is linked to your account, which is available in Mi Account settings and often saves you in critical situations.
How to check backup data:
- On the Mi Account login page, click “Forgot your password?”
- Instead of the main email/phone, select the option “Another Login Method”.
- The system will prompt you to enter a backup email or number if they were specified.
If you don’t have backup, try to remember if you’ve linked your account to a social networking site (like Facebook or Google), which was available on older versions of MIUI (up to 12), but has now been removed.
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If you don't remember which email is linked to your account, try entering all your primary addresses in turn in the recovery field, and the system will tell you if your email is registered with Xiaomi.
3. Password reset via SMS (if the phone number is tied)
The method only works if you have an active phone number attached to your Mi Account, and it's one of the quickest ways, because SMS is almost instantaneous.
Step-by-step:
- 📱 On the Redmi Note 4 lock screen, tap “Forgot the password?».
- 📞 Select the option “Restore through” SMS».
- 🔢 Enter the last known password (if you remember) or click “Skip».
- 📲 Confirm sending the code to the linked number.
- 🔑 Enter the received code and set a new password.
If SMS doesn't come:
- 🔄 Restart your phone and try again.
- 📶 Check whether the operator blocks messages from short numbers (for example, MegaFon or Beeline sometimes need to activate the service «SMS service-wise»).
- ⏳ Wait 5-10 minutes – sometimes delays are linked to Xiaomi server congestion.
4.Use of Mi Unlock Tool (for unlocked bootloader)
If standard methods didn’t work, and the bootloader on your Redmi Note 4 is already unlocked, you can try resetting your Mi Account via Xiaomi’s official Mi Unlock Tool, which removes all data from the device but unlocks it.
What you need:
- 🖥️ Windows computer 7/10/11 (On macOS, the utility does not work).
- 🔌 Cable USB (preferably original).
- 📥 Mi Unlock Tool (download only from the official website!).
- 🔐 Xiaomi account that your phone is linked to (yes, that’s a paradox, but sometimes it helps to sign in from another device).
Instructions:
- Turn off the Redmi Note 4 and press Volume Down + Power to log into the Fastboot.
- Connect the phone to the PC.
- Launch the Mi Unlock Tool and log in to your Mi Account (if you can).
- Press Unlock and wait until the process is complete (usually 10-15 minutes).
What if the Mi Unlock Tool gives you a "Couldn't unlock" error?
⚠️ Note: Once unlocked through the Mi Unlock Tool, the phone will be reset to factory settings. If it has enabled Find Device or Mi Cloud Backup, data can be restored after logging in to your account.
5. Bypass locking through Fastboot and EDL modes
These are emergency methods that are only worth using if other methods have not worked, and they require technical skills and can cause the device to break if something is done wrong.
There are two options:
| Method | Requirements | Risks. | Chance of success |
|---|---|---|---|
| Fastboot (via Mi Flash Tool) | Unlocked bootloader, MIUI firmware for your model | Data loss, possible brick (if firmware is not suitable) | 70% |
| EDL (Emergency mode) | Special cable or box, firmware for Redmi Note 4 (mido) | High risk of turning your phone into a brick if you interrupt the process | 90% |
| Official service centre | Check or phone box (to confirm possession) | They may refuse if the device is not guaranteed. | 50% |
For firmware via Fastboot:
- 📥 Download the latest stable firmware for Redmi Note 4 (mido) from en.miui.com.
- 🖥️ Install the Mi Flash Tool and Qualcomm Drivers.
- 🔌 Connect your phone in Fastboot mode and follow the firmware process.
Download firmware for the mido|Install Mi Flash Tool|Connect your phone to Fastboot |Disable antivirus (it can block the utility)|Decide backup of important data (if the phone is partially working)
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EDL is more complex and requires special equipment (such as a contact-closing cable or a UFi box), which is commonly used in service centers. If you are not sure about your skills, you should consult a professional.
6. Contact the Xiaomi Service Center
If all the self-unblocking attempts fail, the last option is to contact the official Xiaomi service center, which is the most reliable, but also the longest way.
What you will need to unlock:
- 📄 Check or box from Redmi Note 4 (proof of purchase).
- 🆔 Passport or other identity document.
- 📱 Phone itself (preferably with a charge of at least 50%).
The process can take 3 to 14 days, as Xiaomi checks the owner’s details. In some cases, payment may be required (if the warranty has expired).
⚠️ Note: Unofficial services often use the method EDL, which may result in loss IMEI The official center gives a job guarantee, but requires proof of ownership of the device.
7.How to avoid data loss during a reset
If you managed to unlock your Mi Account, but your phone needs to reset, you can try to save important data.
Ways to preserve information:
- 📁 Connect your phone to your PC through MTP (If the unlock is successful, copy the files from the internal memory.
- ☁️ If Mi Cloud has been enabled, data (contacts, photos, notes) can be restored after logging in to your account.
- 🔧 Use tools like Dr.Fone or Tenorshare 4uKey to extract data from a locked device (not always working).
If the phone is completely locked and does not respond to the connection to the PC, the only way to save data is to contact a service where you can flash the device with saving the user's memory area (userdata).
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If the “Find Device” function was enabled on the phone, after unlocking your account, you can recover some of the data through the web version of Mi Cloud at i.mi.com.