Forgot the password from the Xiaomi account: 5 working ways to restore access

Forgetting your Mi Account password is a frustrating but fixable situation. Without access to your account, you won’t be able to use Mi Cloud storage, sync contacts, install apps from the Mi App Store, or even unlock your smartphone after resetting. Fortunately, Xiaomi has provided several official recovery options, from standard email procedures to bypassing locks on a locked device.

In this article, we’ll look at all the password recovery techniques that are relevant for 2026, including little-known life hacks for cases where standard options don’t work. Importantly, if your device is locked because of multiple mistyping of a password, some methods may not work, which we’ll discuss separately.

1. Standard recovery via email or phone

The easiest and fastest way is to use the "Forgot Password?" feature on the Mi Account login page, which works if you have access to a linked email or phone number.

Instructions:

  • πŸ“§ Go to the login page: account.xiaomi.com β†’ press Forgot the password?.
  • πŸ“± Choose the recovery method: email or SMS (if the number is confirmed).
  • πŸ”‘ Enter the verification code from the letter / SMS and set a new password.
  • βœ… Confirm the change – access will be restored.

If you don't remember which email or phone is linked to your account, try entering your options. The system will tell you if there is an account. Note: the code in SMS is valid for 5 minutes, in email it is 24 hours.

πŸ’‘

If the code email doesn't come, check the Spam folder or try to resend the code after 1-2 minutes. Sometimes the delay is due to Xiaomi server overload.

2. Recovery via backup email (if the main one is not available)

If the primary email is lost or blocked, but you provided a backup address when you signed up, you can restore access through it, and this method works even if you don't remember the primary email.

Algorithm of action:

  1. On the password recovery page, select Another method.
  2. Please provide a backup email (if you don’t remember, try all possible addresses).
  3. Confirm your account ownership through the code from the letter.
  4. Set a new password and save the changes.

If backup email is not available, then move on to the next method. Importantly, after recovery, immediately add the current backup email to your account settings (Security β†’ Backup email).

What if the backup email is also lost?
If both emails are not available, you can only restore the phone number (if it is tied) or request Xiaomi to prove ownership of the device, in which case you will need checks, IMEI devices and other documents.

3. Recovery via the linked phone number

If you have a confirmed phone number attached to your account, you can restore your password via SMS, which works even if your email is lost.

Step-by-step:

  • πŸ“± On the Mi Account login page, click Forgot the password?.
  • πŸ”„ Select the Restore tab via phone.
  • πŸ“ž Enter the number associated with the account (specify the country code, for example) +79123456789).
  • πŸ”‘ Get it. SMS with the code and enter it in the field on the site.
  • πŸ”’ Set a new password (minimum 8 characters, with numbers and letters).

Note: If your phone number has been changed or deleted from your account, this will not work, and note that Xiaomi can block SMS sending if you suspect a hack, in which case you will have to wait 24 hours before trying again.

πŸ“Š What recovery method have you used before?
Through email.
Through SMS
Through backup email.
Called for support
Never rebuilt.

4. unlock the device without a password from the Mi Account (if the phone is locked)

This becomes more complicated if you forget the password not only from your account but also from your smartphone, and the device requires you to enter your Mi Account data after you reset, in which case standard recovery methods may not work due to the lock.

Options for a solution:

MethodConditionsDifficulty
Bypassing through FastbootUnlocked bootloader, PC access⭐⭐⭐⭐
Deletion of account through EDLSpecial cable, firmware.⭐⭐⭐⭐⭐
Official Xiaomi UnlockerCheck purchase, IMEI, waiting 3-7 days⭐⭐
Reset via Mi Flash UnlockSupport for model, account is not tied to device⭐⭐⭐

The most reliable way is to contact the official unlock service.

  • πŸ“„ Check or confirmation of purchase (electronic or paper).
  • πŸ†” IMEI Devices (you can find out via *#06# on another phone if yours is blocked).
  • πŸ“§ Email linked to your account (even if access is lost, support can help).

The process takes up to 7 business days, but is guaranteed to unlock the device without data loss (if the reset was not performed).

Take a picture of the purchase check|Write it down. IMEI device|Specify the smartphone model|Prepare a passport (to confirm your identity)|Check the email specified when purchasing-->

5. Alternative methods (if nothing helps)

If standard methods fail, less obvious, but sometimes effective, options remain:

Recovery through Linked Social Media

Some of the older Xiaomi accounts allowed you to link Facebook or Google.

  1. On the login page, select Login via Facebook/Google.
  2. Sign in to the social network.
  3. If the account is tied, you will be placed in the profile - immediately change the password in the settings.

B. Use of the old version of the Mi Account

On some devices (e.g. Redmi Note 3/4) you can restore access through the old version of the Mi Account app:

  • πŸ“± Install. APK-4.5.1 file (can be downloaded from APKCombo).
  • πŸ”„ Try to recover your password through this app – sometimes it bypasses new restrictions.

B. Reset password via Mi Cloud (if the device is unlocked)

If you have physical access to an unlocked device:

  1. Open Settings β†’ Xiaomi account.
  2. Choose Security β†’ Account management.
  3. Click Forgot Password? and follow the instructions.

⚠️ Warning: Do not use third-party services that offer to β€œhack” your Mi Account for money. Most of them are scams, and some methods can permanently lock your device through the server lock Xiaomi.

6. How to avoid problems in the future

To avoid losing access again, follow these simple rules:

  • πŸ” Use a password manager (such as Bitwarden or 1Password) storage of data from Mi-account.
  • πŸ“§ Link backup email and phone number to your account.
  • πŸ”„ Regularly (once in) 3-6 months) update the password.
  • πŸ“± Enable two-factor authentication in security settings.
  • πŸ“ Save it. IMEI Devices and purchase checks in the cloud (e.g. Google Drive).

It is also useful to back up your data through Settings β†’ Additional β†’ Backup. This will help you restore contacts and files even if your account is blocked.

πŸ’‘

Two-factor authentication (2FA) in a Mi Account not only protects against hacking, but also makes it easier to restore access – even if the password is lost, you can confirm your identity via SMS or email.

FAQ: Frequent questions about Xiaomi password recovery

Can I recover my password without accessing my email or phone?
Options: Call Xiaomi Support with Proof of Ownership (check, IMEI). Use it. EDL-Mode (technical skills and special cable required) If the device is unlocked, try to restore access via Settings β†’ Xiaomi account.Unlocking is impossible without identity verification - it's a security measure against theft.
How long does it take to unlock through Xiaomi support?
The official unlock request is processed from 3 to 7 working days. In rare cases (for example, if documents are not available), the process can take up to 14 days. The process can be accelerated if: Provide the original check (not a photo), specify the IMEI and the serial number of the device, and answer additional support questions (for example, the latest model associated with the account).
What if after resetting the phone asks for an old Mi-account?
This is FRP-blocking (Factory Reset Protection). Solutions: Remember your account details and restore the password through account.xiaomi.com. If the account is not yours (the device is bought with hands), contact the previous owner for data. For official unlock, send a request for support with proof of purchase. Attention: Attempts to bypass FRP through third-party programs can lead to a complete lock of the device by Xiaomi.
Can I create a new Mi Account instead of restoring the old one?
Technically, yes, but: πŸ“΅ You will lose access to cloud data (photos, notes, contacts). πŸ”’ On a locked device, a new account will not help – you will need to unlock the old one. πŸ›’ Some Mi App Store purchases are linked to an account and not portable. It only makes sense to create a new account if the old one is not restored and the device is unlocked.
Why is there no email to restore the password?
Possible causes and solutions: Problem Solution Email in spam Check the folder "Spam" or "Promotions" in the mail. Xiaomi server error Wait 10-15 minutes and request the code again. Email not confirmed Try to restore access via phone or backup email. Account blocked Contact support with proof of ownership.