Forgot Mi Account on Xiaomi: how to unlock your phone and restore access

Forgot the username or password from Mi Account and now you can not use a Xiaomi, Redmi or POCO smartphone? This problem is familiar to thousands of users - especially after resetting or buying a used device. Without data from the Mi Cloud account, the phone turns into a "brick": you can block access to settings, you can not install applications, and sometimes even unlock the screen.

In this article, you will find all the current ways to bypass Mi Account lock in 2026, including official Xiaomi recovery methods and alternative solutions for complex cases. We will discuss what to do if you do not remember either the email or the phone number associated with the account, and how to avoid re-blocking. Importantly, some methods require proof of ownership of the device – more about this below.

Before you get to the instructions, check if your case is not suitable for exceptions. For example, if the phone was bought from hand and the previous owner did not untie his account, other actions will be required. And if you just entered the password incorrectly 5 times in a row, you just need to wait 24 hours before trying again.

1. Official Recovery of Mi Account through Xiaomi website

The most reliable and legal way to do this is to use the Xiaomi official website's recovery service, which is suitable if you have access to an email or phone number linked to your account.

1. Go to the recovery page: open account.xiaomi.com/pass/forgetPassword in your browser.
2. Select the recovery method: specify the email or phone number used during registration.
3. Identity: the confirmation code will come to the email/phone and enter it in the appropriate field.
4. Create a new password: come up with a strong password (at least 8 characters, with capital letters and numbers).

If you don't remember the email or number you're attached to, try to remember backup details. For example, Xiaomi sometimes asks for a username (not email!) or a date of birth given when you sign up, which can be found in old emails from Mi Cloud or in notes.

⚠️ Note: If the site requires restoration UID Device (unique identifier), it can be found on the phone box or in settings (if the phone is unlocked). → The phone. → All parameters. → UID.

If the official method didn’t work, move on to alternative methods, but remember: informal decisions can violate Xiaomi’s terms of use and lead to device lockdown.

2 Unlocking through proof of ownership

If you bought the phone with your hands and the previous owner didn't untie your Mi Account, the only legal way to unlock it is to provide Xiaomi with proof of purchase. The company can unblock it if you confirm that the device now belongs to you.

• 📄 Check or invoice from the store (if you bought a new phone).
• 🤝 Contract of sale signed by the previous owner (if bought from hand).
• 📦 Phone box with serial number (should match the number in the settings).
• 📧 Letter from the previous owner confirming the transfer of rights (if possible).

To send a request for unblocking:

1. Take a picture of all the documents (check, box, phone IMEI).
2. Write in support of Xiaomi via the feedback form: mi.com/global/support/contact/.
3. In the subject line, “Unlock Mi Account Due to Ownership Transfer” is used.
4. Attach photos and describe the situation. Expect a response up to 7 working days.

This method does not always work – Xiaomi may refuse if the documents do not seem convincing enough, in which case only informal methods remain (see the next section).

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If the seller refuses to help with unlocking, try contacting them via the platform where they bought the phone (Avito, Yula, etc.) Moderators can help resolve the dispute.

3. bypassing the blocking of Mi Account via Fastboot (for advanced)

If the official methods didn’t work, you can try to delete Mi Account via Fastboot mode.This method is suitable for tech-savvy users and requires an unlocked bootloader.

Here's what you're gonna need:

• 🖥️ Computer with installed Xiaomi drivers (you can download on the official website).
• 📲 Cable USB (preferably original).
• 🔧 Mi Flash Tool or Fastboot Tools.
• 📄 Firmware for your model (Fastboot version) ROM).

Step-by-step:

1. Turn off the phone. Press Volume down + Power to enter the Fastboot.
2. Connect your phone to your computer. In Device Manager, check that the drivers are installed correctly (the Android Bootloader Interface should be displayed).
3. Download Fastboot ROM firmware for your model from the Xiaomi Firmware Updater website.
4. Unpack the firmware in a folder without spaces (for example, C:\Xiaomi\fastboot_rom).
5. Run the Mi Flash Tool, select the firmware folder and press Refresh.
6. At the bottom, select Clean All (this will delete all data, including Mi Account) and click Flash.

It takes 5-10 minutes, and when you reboot, it's like new, without any connection to your account.

• ❌ All data from the phone is deleted.
• ❌ Requires an unlocked bootloader (if not unlocked, wait 7-15 days for approval from Xiaomi).
• ❌ There is a risk of “bricking” with firmware errors.

4.Use of EDL Mode to delete Mi Account (extreme method)

EDL Mode (Emergency Download Mode) is an emergency firmware mode that allows you to reflash your phone even with a locked bootloader.This method works on most Xiaomi models, but requires special hardware (EDL cable or Deep Flash Cable) and knowledge of commands.

Warning: EDL use can result in a complete loss of warranty and IMEI blocking.We do not recommend this method for beginners!

If you do, here is a brief instruction:

1. Buy or make an EDL cable (for example, by closing the GND and EDL contacts on the phone connector).
2. Connect your phone to your computer in EDL mode (the screen should be black, without any button response).
3. Install the QFil (Qualcomm Flash Image Loader) and the Qualcomm HS-USB QDLoader 9008 driver.
4. Download the firmware in.mbn format for your model.
5. In QFil, select firmware and press Download. Wait for the process to finish.

Once the firmware is successfully installed in EDL, the phone will reboot without being linked to the Mi Account, but this method has serious risks:

• 🔴 Could erase. IMEI, What will make your phone unsuitable for calls.
• 🔴 On new models (for example, Xiaomi 13, Redmi Note 12) EDL often blocked at iron level.
• 🔴 Requires accurate firmware selection - an error will lead to a "brick».

⚠️ Note: Since 2022, Xiaomi has been actively blocking unofficial firmware through the Internet. EDL. On some models, after such a procedure, the phone may require authorization in the service center.

5. Alternative methods: system fraud and temporary circumvention

If unlocking through Fastboot or EDL seems too difficult, you can try temporary workarounds. They will not delete the Mi Account, but will allow you to use the phone in limited mode.

Method 1: Use of the Guest Mode

On some MIUI firmware there is an option "Guest mode", which allows you to temporarily bypass the lock:

1. On the lock screen, press Emergency Call.
2. Enter the combination ##4636## (the test menu will open).
3. Return to the home screen via the Home button – sometimes this will unlock access to settings.

Method 2: Recovery Reset (not working on all models)

Try resetting to factory settings via Recovery:

1. Turn off the phone. Press Volume up + Power to enter Recovery.
2. Select Wipe Data → Wipe All Data (Manage Volume and Power buttons).
3. Confirm the reset. After the reboot, the phone may not request a Mi Account (depending on the version of MIUI).

Method 3: IMEI substitution (risky and illegal in some countries)

Some users are changing the IMEI of the phone to trick the Mi Account verification system, using an engineering menu (#4636##) or programs like ChimeraTool.

• ⚠️ This violates Xiaomi’s terms of use and may result in a lockdown. IMEI operator.
• ⚠️ New Xiaomi models on the new models IMEI It is protected by hardware and cannot be changed.

6.How to avoid blocking Mi Account in the future

To avoid having to deal with a blocked Mi Account, follow these rules:

Link email and phone number to your account |Enable two-factor authentication |Regularly update password |Save backup recovery codes |Untie your account before selling your phone-->

It's also useful to know:

• 🔐 Two-factor authentication (2FA) It'll make it harder to hack your account, but it won't save you if you forget your password!
• 📱 Unbinding before selling: before transferring the phone to a new owner, go to Settings → Mi Account. → Get out and reset the device.
• 📧 Email check: sometimes emails from Xiaomi get spam. check your spam folder regularly in your mail.

If you often forget passwords, use password managers (such as Bitwarden or KeePass) to help store your Mi Account data in encrypted form.

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Even if you successfully unlock your phone, don’t ignore the Mi Account binding, and without it, you won’t be able to use Mi Cloud features, find your device when you lose it, and receive updates.

Comparison of Mi Account Unblocking Methods

FAQ: Frequent questions about unlocking Mi Account