What to do if Xiaomi Redmi Note 4X is frozen and does not react to anything

Why is the Redmi Note 4X completely frozen?

Xiaomi Redmi Note 4X (codenamed mido) is a reliable device, but even it is not immune to critical failures. If the screen does not respond to touch, the power and volume buttons do not work, and the charging indicator does not flash, the reasons can be both software and hardware, most often the fault:

System overload – simultaneously running heavy applications (games, video editors) or background processes (for example, updating MIUI against the background of the navigator). Redmi Note 4X with a Snapdragon 625 processor and 3-4 GB of RAM does not always cope with multitasking, especially if the memory is cache-filled.

Firmware failures are a failed MIUI update (e.g., About Phone → System Update), interrupted custom firmware installation, or a module conflict after rooting. In such cases, the phone may hover on the Xiaomi logo or not show any signs of life at all.

Hardware malfunctions are a bloated battery (typical for 2017 devices), oxidized board contacts or damaged memory chip (eMMC). If the freeze is accompanied by overheating or the phone spontaneously turns off, the problem is most likely in the hardware.

Method 1: Forced reset (soft reset)

If the Redmi Note 4X doesn’t respond to touch, but the screen is on or the notification indicator flashes, try a forced reboot.

Press the Power + Volume button combination and hold for 10-15 seconds until the screen goes out and the phone starts vibrating. If there is no reaction, try the alternative combination Power + Volume Down.

• ✅ Works if: the system is getting stuck because of the software, but the hardware is working.
• ❌ It won’t help if: the phone is completely discharged, the motherboard is damaged or the buttons are faulty.

⚠️ Warning: Don't confuse soft reset with hard reset. Forced reset doesn't delete data, unlike factory reset.

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If the phone is stuck while charging, first disconnect the cable from the socket, and then perform a forced reboot. Sometimes the failure is caused by unstable voltage in the network.

Method 2: Removal of the battery (for experienced users)

If the soft reset didn't work and the phone didn't respond even to charging, you can try to turn off the battery for a short time, a method that requires disassembling the device and is only suitable for those who are confident in their skills.

The Redmi Note 4X has a non-removable battery, but it can be detached by removing the back cover.

• 🔧 Plastic mediator or guitar mediator (so as not to scratch the body).
• 🔋 Thin screwdriver or tweezers to detach battery plume.
• 🧲 Magnetic screwdriver (optional, for ease of working with screws).

Algorithm of action:

1. Turn off your phone (if it still responds to the power button).
2. Heat the hair dryer around the perimeter (a temperature of ~60°C) to soften the glue.
3. Carefully slap the cover with the mediator, starting at the bottom edge (near the Micro-USB connector).
4. Unscrew 10 screws holding the metal plate.
5. Disconnect the battery plume (black connector labeled BATTERY).
6. Wait 1-2 minutes and reconnect the battery.

⚠️ Warning: Don't touch the motherboard with your bare hands - static electricity can damage components. Use an antistatic bracelet or at least touch a grounded metal object before work.

Method 3: Booting into Recovery Mode and Resetting Settings

If the phone is turned on but hovers on the Xiaomi logo or is cyclically restarted (bootloop), Recovery mode will help.

To enter Recovery:

1. Turn off your phone (forced if it doesn’t respond).
2. Press Power + Volume Up and hold until the Mi logo appears.
3. Release the buttons – in a few seconds the Recovery menu will open (in English or Chinese).

In the Recovery menu, use volume buttons for navigation and power button for confirmation.

• 🔄 Wipe Data → Wipe All Data – Complete reset (deletes all data!).
• 🔧 Reboot → Reboot to System – Reboot after reset.

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Recovery resets the data, but it doesn't always solve the problem if the firmware is to blame, which would require a flashing through Fastboot.

Method 4: Fastboot Fastboot Fastboot Fastboot (for advanced ones)

If the reset doesn’t work and the phone still doesn’t boot, you have to reflash it through Fastboot mode, a method that requires a computer, a USB Type-C cable (or Micro-USB for the Redmi Note 4X), and an official firmware.

Step-by-step:

1. Download the official firmware for Redmi Note 4X (select the Fastboot version, not Recovery).
2. Unpack the archive into a folder on your computer (e.g., C:\miflash).
3. Install Xiaomi drivers (you can download here).
4. Press on the phone Power + Volume down to enter the Fastboot (the image of a hare in a hat-eared).
5. Connect your phone to your PC and start MiFlash (firmware utility).
6. In the program, click Select, specify the folder with the firmware, then Refresh (should appear). COM-port).
7. Select Clean All (complete clean) and press Flash.

It takes 5-10 minutes, and when it's done, it automatically reboots.

⚠️ Note: Fastboot firmware deletes all data, including files in internal memory. If the phone had important photos or documents, their recovery from firmware is unlikely.

Method 5: Checking for hardware faults

If none of the software methods worked, the problem is probably the hardware. Typical hardware faults of the Redmi Note 4X:

• 🔋 Bloated battery - causes plumes to detach or short circuit, signs: the body is bloated, the phone is warming even when it's off.
• 🔌 Oxidized contacts, due to moisture or condensation, symptoms: the phone only turns on when the cable is in a certain position.
• 🖥️ Damaged memory chip - most often eMMC. Signs: phone is not defined by a computer, hanging on the logo.
• 🔌 A faulty charging connector can block power. Check if the cable is wobbly when you connect.

For diagnosis:

1. Try charging your phone with another cable and power supply.
2. Light a flashlight on the screen – if the image is barely noticeable, the problem is in the backlight or plume of the display.
3. Smell the phone - the smell of burning indicates a burned element on the board.

If you're not sure about your skills, it's best to contact the service.Average cost of repairing the Redmi Note 4X:

Method 6: Alternative methods (if nothing helps)

If the standard methods do not work, try:

• 🔌 Connection to charging on 24 One hour - sometimes a deep discharge blocks the power on.Use the original Xiaomi power supply (5V/2A).
• ❄️ Cooling your phone – if it overheats, put it in the fridge (not in the freezer!) for 10-15 minutes, then try turning it on.
• 🔊 Calling from another phone – sometimes the vibration or sound of an alarm clock “wakes up” the getting stuck device.
• 🖥️ Connecting to the PC through ADB — If the phone is identified in Device Manager as Qualcomm HS-USB QDLoader 9008, it can be resuscitated with MiFlash or QFil.

For the ADB method:

adb devices


fastboot devices




fastboot oem edl

If after the last command the phone goes to EDL (emergency firmware) mode, it can be restored using MiFlash.

How to avoid hanging out in the future?

The Redmi Note 4X does not freeze again:

• 📱 Don't clog up memory -- leave at least 2-3 GB of free space. Use Settings → Memory to clean the cache.
• 🔄 Update. MIUI regularly, but not through OTA, a manually (download firmware from the official website).
• 🛡️ Install antivirus (e.g. Malwarebytes) – some viruses block the system.

It is also useful to disable automatic updates of applications in Google Play and limit the background activity of programs in Settings → Battery → Power Saving Mode.

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Regular cleaning of cache and the rejection of “heavy” custom firmware extend the life of the Redmi Note 4X for 2-3 years.

FAQ: Frequent questions about the Redmi Note 4X freeze