How to Reboot Xiaomi Gateway: 5 Proven Ways and Error Solutions

Xiaomi Gateway is a central element of the smart home ecosystem that manages connected devices, synchronizes data and ensures stable automation. However, like any technique, it sometimes requires a reboot: after a firmware update, if the connection freezes or errors. Incorrect reset can lead to loss of device binding or reset scene settings, so it is important to know all the nuances of the procedure.

In this article, we will discuss 5 ways to reboot (from soft restart to full reset), explain when to use it, and warn against common errors, and find a table of methods that are compatible with popular gateway models (Mi Gateway 1/2/3, Aqara Hub) and answers to frequent questions about how to restore after a crash.

Why reboot the Xiaomi gateway: 3 key reasons

A gateway reset is not always a sign of a problem, but it is sometimes a preventive measure to avoid serious problems.

• 🔄 After the firmware update, new versions of the software may contain errors that only show up after the system restarts. 3 post-update 1.5.6_0034 Users experienced loss of communication with motion sensors until they manually restarted the device.
• 🚨 If the gateway has stopped responding to commands in the Mi Home app or smart home devices are running late (for example, the lamps turn on after 5-10 seconds), a soft reboot often solves the problem.
• 🔌 After changes to the Wi-Fi network, changing the router, password or Wi-Fi channel can cause the gateway to remain connected to the old network, rebooting helps it "see" new settings.

It is important to distinguish between a soft reboot and a hard reset. The first saves all device settings and anchors, the second erases them. If your goal is simply to refresh the gateway, a soft restart is enough, the factory reset is only needed when selling the device or critical errors (for example, if the gateway is not defined in the application at all).

Method 1: Soft reboot via Mi Home app

The safest method, which does not require physical access to the device, is suitable for all models of the Xiaomi and Aqara gateways, except when the device is completely “hang” and does not respond to commands.

Instructions:

1. Open the Mi Home app (or Aqara Home for Aqara gateways).
2. Go to the Devices tab → select your gateway (e.g. Xiaomi Gateway 3).
3. Click on the three dots in the upper right corner → Settings.
4. Scroll down and select Reboot (or Restart in English).
5. Confirm action. The gateway will turn off and turn back on within 1-2 minutes.

If there is no Reboot button, then your version of the app is outdated. Update Mi Home to the latest version in Google Play or App Store. For Aqara gateways, a similar feature is available in Device Management → Reboot.

💡

If the gateway does not appear on the network after rebooting through the application, check if it has changed. IP-- The address is on the router. DHCP Assigns a new address to the device and Mi Home loses contact with it.

Method 2: Reboot the button on the body

The physical button on the gateway is designed to be forced to restart in cases where the software method is not available (for example, the device does not respond in the application).

• 🔘 Xiaomi Gateway 1/2: The button is on the back of the case, next to the power connector. Press and hold it. 5–7 seconds until the indicator starts flashing yellow.
• 🔘 Xiaomi Gateway 3 and Aqara Hub: the button is hidden under the removable lid (unscrew it with a screwdriver). Hold the button for 10 seconds until you hear the beep.
• 🔘 Aqara Camera Hub G2H/G3: Reset button is located on the bottom panel and requires retention 15 seconds (up to double beeping).

After holding the button, the gateway will turn off, and after 20-30 seconds it will boot again. If the indicator continues to burn red, this is a sign of a hardware malfunction (for example, a problem with the power supply).

Turn off the gateway for 10 seconds (for discharge of capacitors)

Check the integrity of the power cable

Make sure the button is not stuck (relevant to Gateway 1)

Prepare a paperclip to press the button (if it is recessed)-->

⚠️ Note: Do not confuse reboot (short press) and factory reset (long hold) >20 seconds. The latter will delete all attached devices and scenes from the gateway memory!

Method 3: Reboot via web interface (for advanced)

Xiaomi gateways have a hidden web interface through which you can control the device over a local network, which is useful if the Mi Home application does not work, but the gateway is connected to Wi-Fi.

Instructions:

1. Find out. IP-gateway address on the router (section) DHCP Clients or connected devices. Usually the address begins with 192.168.x.x.
2. Enter the IP in the browser address bar (e.g. 192.168.1.100).
3. Log in with the admin login and password that is listed on the gateway sticker (often empty or 1234 by default).
4. Go to the System Tools section → Reboot.
5. Press Restart Now and wait for the reboot (~1 minute).

If the web interface is not available, check:

• 🔌 Is the gateway connected to the same router as your computer/phone.
• 🔒 Does the firewall block access (turn it off temporarily).
• 📡 Hasn't changed? IP-Gateway address (use a network scanner, such as Fing).

For Aqara gateways, the web interface is disabled by the manufacturer, but alternative access can be obtained through the Telnet protocol (requires technical knowledge).

Method 4: Forced reset (if the gateway does not respond)

If the gateway does not respond to commands, the indicator does not burn and is not detected on the network, hardware reset will be required, this method should be used only as a last resort, since it leads to the loss of all settings and unsetting of devices.

Step-by-step:

1. Shut the airlock off the power.
2. Press the reset button (see Method 2 for location).
3. Without releasing the button, connect the power.
4. Hold the button for 20-25 seconds until the indicator flashes red and blue alternately.
5. Release the button. The gateway will reset and reset (~2 minutes).

After discharge:

• 🔄 The gateway will appear in the Mi Home app as a new device.
• 🔧 You will need to re-connect all sensors, lamps and other devices.
• ⚙️ Scene and automation settings will have to be restored manually.

⚠️ Attention: At the Aqara Hub locks M2 A button reset can cause a Zigbee network to be blocked if it has more than 30 devices, in which case you will need to reconnect devices one at a time, starting from the ones closest to the hub.

Method 5: Automatically Reboot on Schedule

To avoid manual reboots, you can set up an automatic gateway restart on schedule, which is especially useful if the device is running in mode. 24/7 and is prone to "hangs" (for example, Gateway) 1 firmware-old 1.4.1_0020).

Configure via the Mi Home app:

1. Open the gateway settings → Automation.
2. Create a new scene with a time condition.
3. Choose the days of the week (recommended daily or once every 2 days).
4. Specify the time (optimally 3-4 hours in the morning, when the activity of the devices is minimal).
5. As an action, select Reboot the device.

For Aqara gateways, a similar feature is available in Automation → Add Automation → Schedule.

• ⏰ Minimum interval between automatic reboots – 12 hours.
• 📶 If the gateway loses the connection to the Internet, the schedule will reset.
• ⚡ Frequent reboots (more often than 1 time per day) can reduce the life of flash memory devices.

💡

Automatic reboot does not replace firmware updates. Even if the gateway is stable, check for updates every 1-2 months.

Frequent mistakes and their solution

The reset of the gateway doesn't always go smoothly. Let's look at the typical problems and the ways to fix them:

If the gateway does not find devices after rebooting (such as sensors or lamps), try:

1. Reboot the sensor itself (remove and insert the battery).
2. Close the device to the gateway at a distance of 1-2 meters and wait for automatic connection.
3. In the Mi Home app, go to Add Device → Select Device Type → Follow the instructions.

Aqara gateways may require re-association to an account via a reset QR-device-body.

FAQ: Answers to Frequent Questions