Xiaomi Redmi Go is not turned on: what to do if the phone is dead

Xiaomi Redmi Go is a budget smartphone that, despite its modest specs, has gained popularity due to its reliability. But even the most durable appliances can fail: the phone stops responding to the on button, the screen stays black, and charging does not help. If your Redmi Go does not turn on, do not rush to carry it to the service center, in 80% of cases, the problem can be solved yourself.

In this article, we’ll look at all possible causes, from a dead battery to a firmware failure, and give you step-by-step instructions with photos, videos and warnings, how to tell hardware failures from software failures, when to try to resuscitate your phone at home and when to contact a wizard, and we’ve collected unique data on typical Redmi Go “diseases” that you won’t find in standard manuals (for example, why a smartphone can “die” after updating MIUI 9.6.3).

1.Diagnostics: Why Xiaomi Redmi Go is not included

Before you try to reanimate a phone, you need to understand what happened to it, and the reasons can be divided into three groups:

• 🔋 Power problems – a discharged battery, faulty cable or power supply, oxidized contacts.
• 📱 Software failures – “hang” of the system, damaged firmware, conflict after updating.
• 🔧 Hardware malfunctions - damaged motherboard, plume dump, short circuit.

The first two are often solved at home, the third almost always requires the intervention of a master.

⚠️ Warning: If the phone has fallen into water, been severely impacted or overheated (e.g., lying in the sun in the car), do not try to turn it on immediately.This can aggravate the damage! First let the device cool/dry (at least 24 hours) and then proceed to the diagnosis.

If your case did not make it to the table, try answering the questions:

• 🔌 The phone reacted to charging until the moment of breakdown?
• 🔄 Have you had system updates or installed new applications before crashing?
• 💥 Did physical effects (falls, fluid intake, overheating) occur)?

2. Xiaomi Redmi Go does not turn on or charge: what to do first

Start with basic checks – often the problem lies in the little things that users do not pay attention to.

Checking of charger and cable

Even if you’re sure the power supply is good, check it on another device. It’s critical for Redmi Go to use the original Micro-USB (not Type-C!) cable. Cheap Chinese counterparts may not provide enough current to charge a discharged battery.

What to do:

• 🔌 Connect your phone to a known working charger (better from another Xiaomi).
• ⏳ Leave on charging for at least 30 minutes - even if the indicator does not burn.
• 🔄 Try another cable (preferably original).
• 🔋 If possible, check the voltage at the output of the power supply multimeter (should be 5V ± 0.25V).

2.2 Forced reset (Hard Reset)

If the phone doesn't respond to the power button, but the battery isn't exactly drained (like you just disconnected it from charging), try forcibly rebooting the device. For the Redmi Go, the combination is different from other Xiaomi models!

Instructions:

1. Press and hold the Power + Volume button for 15-20 seconds.
2. If the Xiaomi logo appears, release the buttons. The phone has to boot.
3. If the screen is black, try again, holding the buttons for up to 30 seconds.

⚠️ Warning: Don't confuse Hard Reset with Setting Reset! Forced Reset doesn't delete data, it just "restarts" the system. Factory Reset (Wipe Data) erases all files - it's only worth doing if other methods haven't helped.

I tried another charger.|Performed Hard Reset.|Checked the phone for battery heating/blown|Make sure the cable isn't damaged.|I tried charging from a computer (USB-port)

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Charging from a computer or Power Bank

Sometimes the power supply from the socket can not "wake up" a completely discharged battery. USB-The fact is that these devices supply current more smoothly, which can help the charging controller “swing».

Algorithm of action:

1. Connect Redmi Go to USB-PC port with original cable.
2. Leave for 1-2 hours (even if the indicator does not burn).
3. Try turning on your phone by holding the power button for 10-15 seconds.
4. If it doesn’t work, repeat the procedure with Power Bank (preferably with Quick Charge support).

💡

If the charging indicator flashes red, but the phone does not turn on, it can mean that the battery is out of order. ~1500–2000 ₽ service).

3.If Xiaomi Redmi Go is stuck on the logo or cyclically rebooting

A situation where the phone turns on but does not load beyond the logo (or constantly restarts) is called bootloop. For Redmi Go, this is a typical problem after a failed update or custom firmware installation, which is solved through Recovery or Fastboot mode.

3.1 Entrance to Recovery Mode

Recovery mode allows you to reset, clear the cache, or install the update manually, to get into it on Redmi Go:

1. Turn off your phone (if it freezes, do Hard Reset as described above).
2. Press and hold the buttons Power + Volume increase.
3. When the Mi logo appears, release the power button, but keep holding Volume Up until you see the Recovery menu.

In the Recovery menu, use volume buttons for navigation and power button for confirmation.

• 🔄 Reboot - a normal reboot.
• 🗑️ Wipe Data – reset to factory settings (deletes all data!).
• 🧹 Wipe Cache – Cache cleanup (safe, data is not deleted).
• 📥 Apply update from ADB — computer-mounting.

⚠️ Warning: If you choose Wipe Data, all photos, contacts and apps will be deleted! pre-try Wipe Cache - this often helps with hanging up without losing data.

3.2. Firmware via Fastboot (if Recovery doesn't help)

If the phone doesn't boot even in Recovery, you'll have to use Fastboot mode, which is a more complex method that requires a computer and special tools.

• 🖥️ Windows computer (or Linux/macOS driverless ADB).
• 🔌 Original. USB-cable (important!).
• 📦 Firmware for Redmi Go (you can download on the official Xiaomi website).
• 🛠️ Mi Flash Tool (download link: xiaomiflashtool.com).

Step-by-step:

1. Turn off the phone.
2. Press Power + Volume Down until the image of a rabbit in a hat (Fastboot Mode) appears.
3. Connect the phone to the computer.
4. Launch the Mi Flash Tool, select the downloaded firmware and press Flash.
5. Wait for the process to finish (10-15 minutes) and the phone will reboot automatically.

4. Battery problems: how to check and what to do

The battery is one of the most vulnerable parts of the Xiaomi Redmi Go. Over time, it loses capacity, swells up or refuses to hold the charge. If the phone does not turn on even after a long charge, the problem may be in the battery.

Indications of a faulty battery

Pay attention to these symptoms:

• 🔋 The phone discharges quickly (less than 4-5 hours with moderate use).
• 🔥 The body swelled (especially noticeable from the back cover).
• 🔌 When connecting charging, the phone heats up, but does not turn on.
• ⚡ The charger flashes unstable (it burns, then goes out).

If one of the items is right, the battery needs to be replaced urgently, and a bloated battery can damage the motherboard or even ignite!

4.2 How to check the battery without disassembling the phone

There are several ways to diagnose without opening the body:

1. Multimeter test: Turn off the phone from charging. Connect the multimeter probes to the battery contacts (if there is access through the connector). The voltage should be within 3.7V-4.2V. If less than 3.5V, the battery is discharged to zero and may not take charge.

Check through the engineering menu:

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In Battery information, look at Health. If it's not Good, the battery is defective.

⚠️ Warning: If the battery is swelling, don't try to charge it! This can cause fire. Take the phone to the battery replacement service (cost) ~1500–2500 ₽ work-in).

How to "swing" a fully discharged battery

If the phone was long dead, the battery controller could go into sleep mode to wake it up.

1. Connect Redmi Go to charge with the original cable.
2. Leave for 1-2 hours, even if the indicator does not burn.
3. After 2 hours, turn off the charging, then reconnect.
4. Repeat 3-4 times, sometimes it helps the controller wake up.

⚠️ Note: Do not download firmware from dubious sites – they may contain viruses or be incompatible with your model!