Xiaomi Redmi Note 5 is one of the most popular smartphones in the budget segment, released in 2018. Despite the years, the device is still actively used thanks to the reliable filling and the ability to install two devices. SIM-However, new owners (or those who have not changed cards in a long time) often have questions: how to open the tray correctly, which side to insert nano-SIM, and whether it is possible to use the memory card together with two SIMs?
In this article, we will discuss the step-by-step installation process. SIM-Redmi Note 5 cards, including the nuances of working with a hybrid slot, choosing the format of the card and solving typical problems (for example, when the smartphone does not see the network). SIM-The instructions are suitable for all model modifications: Redmi Note 5 Pro, Redmi Note 5A and standard version.
Preparation: What you will need before installation SIM-map
Before you start installing, make sure you have everything you need, which will eliminate the unexpected in the process and protect your smartphone from damage.
- π± Xiaomi Redmi Note 5 with power off (recommended, but not necessarily).
- π Nano-SIM card (or adapter if you have a Micro-SIM). Redmi Note 5 supports only this format!
If you don't have the original key from Xiaomi, you'll find a straight clip or a stationery pin, and the key is to keep the tool thin and not bend when you press it. Don't use needles or toothpicks, because they can break inside the hole.
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If you have a Micro-SIM, don't cut it yourself! Better contact the communications salon for a free replacement with a nano-SIM. Incorrect cropping can damage the card chip.
Also check if yours is activated. SIM-If the card is new, it must be pre-registered with the operator (via the site, application or office). SIM-The card is meaningless β the smartphone does not recognize it.
Where is the slot for SIM-Maps in Redmi Note 5
Xiaomi Redmi Note 5 tray for the SIM-The card is located on the left side of the case (if you look at the screen with your face), and it is easy to recognize it from the small hole next to it, which is where you need to insert a paper clip to extract it.
Structurally, the slot is made in the form of a hybrid tray, which means:
- π You can install two nano-SIMs at the same time (for two numbers).
- πΎ Or one nano-SIM. + microSD memory card (up to 256 GB).
Important: You can not use two SIM-You have to choose between cards and microSD at the same time! This restriction applies to all Redmi Note 5 versions, including the Pro version.
| Slot configuration | Supported formats | Notes |
|---|---|---|
| Slot 1 | nano-SIM (4FF) | Supports 4G/LTE support |
| Slot 2 | nano-SIM (4FF) or microSD | When using a microSD, the second SIM is turned off. |
| Max, the volume of microSD | up to 256GB | Class 10 (UHS-I) recommended |
If you are planning to use two SIM-Make sure both of these are holding the right frequencies. SIM (in slot 2) may not work on the network 4G Some operators β it depends on the firmware of the smartphone.
Step-by-step instruction: how to insert SIM-map
Now, to the process itself, follow the instructions carefully to avoid the typical mistakes.
- Turn off your smartphone (optional, but recommended for safety).
- Find the hole to extract the tray on the left side of the Redmi Note 5.
- Insert the paperclip into the hole and press with force until the tray is pushed out 1-2 mm.
- Carefully pull the tray out completely - do not pull around the corner so as not to bend it.
- Place the tray on a flat surface and place it SIM-map(s) according to the marking.
- Insert the tray back into the smartphone before clicking (should stand up straight, without distortions).
The tray is clean, without dust and moisture |
SIM-The correct format card (nano-SIM)|
Map inserted with chip down |
The tray is inserted without effort-->
Let's take a closer look at the placement SIM-cardboard:
- πΉ There's an engraving on the tray with slot numbers (1 and 2). Slot 1 is always for nano-SIM.
- πΉ Slot 2 can be for a second nano-SIM or microSD (but not simultaneously!).
- πΉ SIM-the card should lie chip down, beveled angle to the appropriate corner of the tray.
If you install a memory card, it should occupy the entire slot 2 (you can not insert it with the SIM). After installation, turn on the smartphone and wait for the network to be determined (it can take up to 2 minutes).
What to do if the tray is not inserted back?
Common Mistakes and How to Avoid Them
Even with the seemingly simple process, many users make mistakes that lead to loss of communication or damage to the smartphone, the most common of which are:
β οΈ Attention: If after installation SIM-The smartphone says "No network" or "SIM-The card is not supported, don't try to re-insert it by force, first check: π Is the card inserted correctly (chip down). πΆ Does your carrier support the frequencies available on the Redmi Note? 5 (for example, B1/B3/B7/B20 for 4G). π Is the "In the Airplane" mode activated (Settings) β SIM-maps and mobile networks).
Another common problem is that the tray doesn't lock after installation, and this happens if:
- π§ SIM-The card is installed in the wrong slot (for example, microSD in slot 1).
- π There are still scraps of old in the tray. SIM (If you cut it yourself).
- π₯ The tray is bent (for example, if it was stepped on or tried to insert forcefully).
If the tray is bent, do not try to straighten it - this can damage the contacts inside the smartphone. It is better to order a replacement tray in the service center (cost - from 300 rubles).
How do you check that SIM-card installed correctly
After installation SIM-Turn on your smartphone and perform a few checks:
- πΆ Signal Level: The grid should be displayed in the status bar (if not, try restarting your phone).
- π Outgoing calls: Try calling another number (e.g., operator voicemail).
- π Mobile Internet: Enable data transfer in Settings β SIM-maps and mobile networks β Transfer of data.
- π Switching between SIM (If there are two of them: check that both cards are defined in the settings.
If the smartphone does not see one of the SIM-map:
- πΉ Reset the device.
- πΉ Check if your carrier supports VoLTE (if this option is enabled in the settings).
- πΉ Update the firmware to the latest version (Settings) β The phone. β Updating the system).
If there are problems, try inserting SIM-card to another smartphone to make sure it works, maybe the problem is in the card itself (e.g. chip damaged).
Compatibility of Redmi Note 5 with telecom operators
Xiaomi Redmi Note 5 supports most Russian and foreign operators, but there are nuances with 4G frequencies.
| Operator. | 4G support | Notes |
|---|---|---|
| MTS | Yes. | Frequencies B3 (1800 MHz), B7 (2600 MHz), B20 (800 MHz) |
| Beeline | Yes. | It works better on the B3 and B7. |
| MegaFon | Yes. | Supports VoLTE (you need to enable in settings) |
| Tele2. | Partially. | 4G may be unstable in some regions |
| Yota | Yes. | Requires manual setting of APN |
If you have a foreign version of the Redmi Note 5 (for example, Indian or Chinese), you may have problems with 4G in Russia.
- πΉ Install custom firmware with support for Russian frequencies (for example, xiaomi.eu).
For manually configuring APN (if the internet is not working):
- Go to Settings. β SIM-maps and mobile networks β Access points (APN).
- Click Add and enter your operatorβs settings (they can be found on the official website).
- Save the settings and restart the smartphone.
Frequently Asked Questions (FAQ)
Can you use two Redmi Note 5s? SIM-card and memory card simultaneously?
What to do if your smartphone doesnβt see SIM-map?
What tool to use to remove the tray if you lose a paper clip?
Can Micro-SIM be trimmed to nano-SIM on its own?
Does the Redmi Note 5 support eSIM?
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After installation SIM-The smartphone does not see the network, in 90% of cases the problem lies in the wrong installation of the card or incompatibility of the operator's frequencies. APN Update your firmware before visiting the service center.