How to turn off Xiaomi smartphone if the touch screen does not work: all working ways

The touchscreen on Xiaomi has stopped responding to touch, and the phone needs to be turned off urgently? The situation is familiar to many: the device has got stuck, the screen has cracked or the touchscreen has simply stopped working, but the power button does not work as usual. In this article, we will discuss all possible methods of forced disconnection, from standard key combinations to advanced technical techniques using ADB and disassembly of the case.

It is important to understand that an incorrect shutdown can lead to data loss or damage to system files. So before you start taking drastic measures, try all the software solutions available. We will also tell you how to minimize the risks and what to do if the phone does not turn on after turning off.

The instructions in the article are relevant for all Xiaomi, Redmi and POCO models (including Redmi Note 12 Pro+, Xiaomi 13 Ultra, POCO F5, etc.), regardless of the version of MIUI. If your model has unique features, they will be marked separately.

1. Standard button shutdown (if the sensor is partially operating)

If the screen reacts to touch, but with delays or incorrectly, try the software shutdown via the menu, which is the safest method, since it allows the system to correctly complete all processes.

For this:

• 🔘 Hold the power button for 3-5 seconds until the off menu appears.
• 🖥️ If the menu appears but the sensor is not responding, plug in USB-mouse-wise OTG-Adapter – the cursor can be selected “Switch off».
• 🔄 On some models (e.g. Xiaomi) 12T) The off menu opens with a double press of the power button.

If the power button does not respond or the menu does not appear, proceed to the next method.

2. Forced reset (Hard Reset)

Forced reboot is the equivalent of "battery pulling" on older phones, which works on all Xiaomi models, but does not guarantee the safety of unsaved data, and use it if the phone is completely frozen and unresponsive.

Instructions:

1. Press the power button + volume button at the same time.
2. Hold for 10-15 seconds until the screen goes out and the phone starts vibrating (reboot sign).
3. If there is no vibration, try the power button + volume reduction combination.

Some models (like the Redmi Note 11 Pro) may need to hold the buttons for up to 20 seconds.If the phone doesn't reboot, the battery may have run out or there's a hardware malfunction.

Connected the charger (exclude battery discharge)|

I tried all button combinations (power + volume) |

I made sure the phone wasn't in Fastboot mode)|

Checked the charging response (is the charging indicator on fire?)

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3. Shutdown via Fastboot mode (for advanced users)

If the phone loads into Fastboot mode (a black screen with a rabbit in a hat-eared), it can be turned off via ADB commands. This method requires a computer and installed Mi Flash Tool drivers.

Step-by-step:

1. Connect your phone to your PC through USB-cable (preferably original).
2. Open the Command Prompt (Windows) or Terminal (macOS/Linux).
3. Enter the command to check the connection: adb devices If the device is determined, execute: adb reboot poweroff
4. If ADB doesn’t see the phone, turn it into Fastboot mode with a power + volume reduction combination and use: fastboot oem off-mode-charge 0 Then: fastboot reboot poweroff

Note: Quickboot Oem commands can reset the communication module settings on some models (e.g. Xiaomi 11T Pro). Use them only if other methods have failed.

4. Battery recovery (last resort)

If none of the software works, you have to physically shut down the power, and today's Xiaomi battery is fixed, so you have to disassemble the body, and it's a risky method, you can damage the plumes or lose the warranty.

How to do this as safely as possible:

• 🛠️ Use a plastic shoulder blade or mediator to tuck in the back cover (start with the corners).
• 🔋 The battery is usually glued - do not pull it by force, but slap it on the side with a thin object.
• ⚡ Before removing the battery, disconnect the plume going to the motherboard (it can be fixed by a latch).
• 🕒 Wait 1-2 minutes before reassembling to let the capacitors run out.

⚠️ Note: On wireless charging models (such as the Xiaomi 13 Pro) there may be an extra coil plume under the battery!

5. Alternative methods: battery discharge and cooling

If the phone doesn't respond to the buttons, but the screen is on, you can try to discharge the battery manually, a long (may take hours) method that's data-safe.

How to speed up the discharge:

• 📺 Turn on the maximum brightness of the screen (if the sensor is even slightly working).
• 🎮 Run a resource-intensive application (such as a game or performance test).
• 🔥 Put your phone near a heat source (but don't heat too much!) The elevated temperature speeds up the discharge.
• 🔌 Connect the energy consumer through OTG (for example, a fan or LED-lamp).

If the phone is overheated and because of this does not respond to pressing, try to cool it:

1. Place the device in a cool place (but not in the refrigerator!).
2. Wait 15-20 minutes and try to press the buttons again.
3. Do not use ice or cold water, as this can cause condensation inside the enclosure.

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If the phone is stuck on the logo MIUI After forced reboot, try to go to Recovery Mode (power) + Turn up the volume and reset to the factory settings (Wipe Data) that will delete all the data, but bring the phone back to life.

6.What to do after switching off: diagnosis and prevention

After successfully turning off your phone, don't be in a hurry to turn it on.

• 🔋 Battery charge: connect the charger for 10-15 minutes, even if the indicator is not on.
• 🛠️ External damage: inspect the body for cracks, dents, or traces of moisture.
• 📱 PC Connection Reaction: If the computer identifies the phone as a Qualcomm 9008, the firmware may have been damaged.

If the phone is turned on but the sensor is still not working:

1. Check the screen calibration settings in Settings → Display → Sensor calibration.
2. Update the firmware through Settings → About the phone → System update.
3. Reset your settings to factory settings (if you’re not afraid to lose data).
4. Contact the service center if the problem is hardware (for example, the plume has detached).

⚠️ Warning: If the phone stops turning on after it's turned off, don't try to disassemble it yourself. AMOLED-screens (e.g. Xiaomi 13) are at high risk of damage to the display if the build is incorrect.

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If the sensor stops working after falling or getting moisture, don't turn on the phone, it can cause a short circuit.

FAQ: Frequent questions about the broken sensor on Xiaomi