The touchpad on Xiaomi's laptop stopped responding to touch, and the cursor stopped in place? This problem is familiar to many owners of the Mi Notebook Pro, RedmiBook and other brands. Most often, the touchpad is turned off due to accidental hotkey presses, driver failures or software conflict. But in 90% of cases, it can be brought back to life without visiting the service center - just know the right sequence of actions.
In this article, weβll look at all the possible causes of the touchpad on Xiaomi laptops (including the 2020-2026 models) and provide step-by-step instructions for how to restore it, from the simplest methods like checking hotkeys to the complex ones like reinstalling drivers and resetting the BIOS. And if the problem is a hardware breakdown, youβll learn how to diagnose it and what to do next.
1. Checking hot keys is the fastest way
On most Xiaomi laptops, the touchpad is turned off by the Fn + F6 key combination (or Fn + F3 on some models). This is a standard power saving feature that can work by accident β for example, when you move the device or clean the keyboard. Before digging deeper, make sure that this is not the problem.
How to check:
- π Find it on the key. F6 (or F3) Touch Bar icon β usually depicted as a rectangle with a finger or a crossed-out touchpad.
- π Press Fn. + F6 (Hold Fn for 1-2 seconds. If the indicator on the key catches fire or goes out, the touchpad should work.
- π‘ On some models (e.g. Mi Notebook Air), the combination may be different. + F1 phn + Del.
Important: If the combination didn't work the first time, try pressing it 2-3 times in a row. Sometimes the system doesn't have time to process the signal from the first press. Also check if the Num Lock indicator is on, because on some laptops it blocks the function keys.
β οΈ Note: On Xiaomi notebooks with backlit keys, the hot keys may not work at low battery power (less than 5.
2.Diagnostics through "Device Manager"
If the hotkeys didn't work, the problem could be in the touchpad drivers. To check this, open Device Manager and look for the Mouse partition and other pointing devices. The touchpad should be displayed here (usually called Synaptics, ELAN or Precision Touchpad).
How to check the driver:
- Press Win + X and select Device Manager.
- Open the Mouse section and other pointing devices.
- If there is a yellow exclamation point next to the touchpad name, the driver is not working correctly. Right-click on the device and select Update driver.
- If the touchpad is not on the list at all, try to turn on the display of hidden devices (menu View β Show hidden devices).
Find the section "Mice and other pointing devices" |
Check for an exclamation point |
Update the driver through the context menu|
Restart the laptop after the update-->
If the system says that the drivers are up to date, but the touchpad still doesn't work, try uninstalling the device and restarting the laptop. Windows will automatically reinstall the driver the next time it turns on.
- Right-click on the touchpad in Device Manager.
- Select Delete Device.
- Confirm the action and restart the laptop.
β οΈ Note: Xiaomi laptops with dual-boot (Windows) + Linux) touchpad drivers can conflict. If you've recently installed a second OS, try booting into it and checking the touchpad.
3. Resetting BIOS/UEFI settings
Sometimes the touchpad is turned off at the BIOS level, for example, after a failed firmware update or reset, in which case it will not be visible even in Device Manager, and to return to work, you need to go to the BIOS and check the settings.
How to reset the BIOS on Xiaomi laptops:
- Turn off your laptop and hold the power button for 10-15 seconds to shut down completely.
- Turn on the device and immediately press F2 (or Del on some models) every 0.5 seconds until the BIOS menu appears.
- Go to Advanced β Internal Pointing Device (the name may vary).
- Make sure the setting is set in Enabled. If not, change it and save the settings (F10).
What to do if you canβt get into the BIOS?
If the touchpad is enabled in the BIOS, but still does not work in Windows, try resetting the BIOS settings to factory:
- In the BIOS menu, look for the Load Default Settings (or Restore Defaults) option.
- Confirm the reset and save the change (F10).
- After the reboot, check the touchpad again.
| Laptop model | BIOS entry key | Section of touchpad settings |
|---|---|---|
| Mi Notebook Pro 14/15 | F2 | Advanced β Internal Pointing Device |
| RedmiBook 14/15/16 | Del | Advanced β Touchpad |
| Mi Notebook Air | F2 | Configuration β Touchpad |
| Mi Gaming Laptop | F2 | Advanced β Pointer Device |
4. Updating or reinstalling drivers
If the touchpad is detected on the system but does not work, the problem may be outdated or damaged drivers, especially after updating Windows or installing new programs, in which case manual reinstallation of drivers from the official Xiaomi website will help.
How to update the touchpad driver:
- π Go to the Xiaomi support page for your model (for example, for the first time, https://www.mi.com/global/support).
- π In the Drivers section, find a touchpad package (usually called Touchpad Driver or Touchpad Driver). ELAN/Synaptics Driver).
- π₯ Download and install the driver, following the instructions. After installation, be sure to restart the laptop.
- π If there is no official driver, try downloading it from the chip manufacturerβs website (e.g. Synaptics or the CPU). ELAN).
π‘
If the touchpad still doesn't work after installing the driver, try rolling back the system to the previous restore point. To do this, type in the Windows Search Creating a Restore Point, select the System Protection tab, and click Restore.
Alternative way (if you do not have access to the Internet):
- Open the Device Manager (Win + X).
- Find the touchpad in the Mouse section and other pointing devices.
- Right-click. β Properties β DIVER.
- Click Reverse (if the button is active) or Remove the device, then restart the laptop.
On Xiaomi laptops with AMD processors (e.g. RedmiBook 16 with Ryzen 4000), the touchpad driver can conflict with chipset drivers. Set them in this order: 1 Chipset, 2) Video, 3 Touchpad.
5. Verification of physical damage and connections
If software methods didnβt help, the problem could be hardware. The touchpad on Xiaomi laptops connects to the motherboard via a plume that wears out or departs over time, and damage to the touchpad itself (for example, after a fall or liquid hits).
How to diagnose a hardware breakdown:
- π Connect the external mouse to USB If it works and the touchpad doesn't, it's the problem.
- π Check the case of your laptop for cracks or dents near the touchpad. Even a small mechanical impact can damage the plume.
- π§ Check if the fluid has hit the keyboard or touchpad. Xiaomi often has waterproof models, but that doesn't guarantee 100% protection.
- π§ If you're technically savvy, you can gently remove the bottom of your laptop and check if the touchpad plume has moved away from the motherboard. On RedmiBook and Mi Notebook Pro, it's usually located under the battery.
π‘
If the touchpad stopped working after a fall, impact or contact with a liquid, do not try to turn it on programmatically - this can be dangerous.
Signs of hardware breakdown:
- π¨ Touchpad is not detected in Device Manager even after reset BIOS.
- π¨ The laptop emits extraneous sounds (squeaking, crackling) when pressing the touchpad area.
- π¨ Artifacts appear on the screen or the laptop spontaneously turns off when you touch the panel.
If you suspect a hardware malfunction, but are not sure of their abilities, it is better to contact an authorized service center Xiaomi. The average cost of repairing a touchpad (replacing a plume or the panel itself) for 2026 is 1,500-4000 rubles, depending on the model.
6. Reset Windows to factory settings
If the touchpad stopped working after updating Windows or installing new programs, the cause may be a system conflict, in which case the reset of the OS to factory settings will help, this method will return all drivers and parameters to the original state, but delete user files (if you do not choose to save data).
How to reset Windows:
- Open Options (Win + I) β Update and Security β Recovery.
- In the section Return the computer to the original state, click Start.
- Choose Save My Files (if you need to save documents) or Delete Everything (for a complete reset).
- Follow the instructions on the screen. It'll take 30-60 minutes.
Important: Before resetting, back up important files to an external drive or the cloud, and write down the license keys of the programs (if you use paid software).
What if the reset didn't help?
Xiaomi laptops with Windows 10/11 preinstalled have a hidden recovery section, and if the system doesn't boot, you can use it:
- Turn off the laptop.
- Hold the power button for 10 seconds, then turn on the device.
- Immediately after the Xiaomi logo, click F9 (or F12 on some models) to enter the recovery menu.
- Select Troubleshooting β Return the computer to its original state.
Alternative solutions and interim measures
If none of the methods worked, but you urgently need to use a laptop, use temporary solutions:
Ways to bypass a non-working touchpad:
- π±οΈ Connect the external mouse to USB Xiaomi laptops usually have no problem with peripheral recognition.
- π± Use your smartphone as a touchpad with apps like Unified Remote or Remote Mouse (available for Android and iOS).
- β¨οΈ Remember the hot keys for navigation: Tab β moving between elements; Alt + Tab β switching between windows; Win + Arrows - window control; Win + E - open the conductor.
- π§ Enable mouse emulation on the digital keyboard (Num Lock) β Use the 7-9 keys to move the cursor).
If you plan to carry a laptop to the service, first:
- π Create a backup of data (can be done via an external drive or cloud).
- π Write down the model of the laptop and the serial number (located on the sticker under the case).
- π¬ Check in the service, whether they have original plumes for your Xiaomi model (some laptops use non-standard connectors).
π‘
On Xiaomi laptops with touch screens (such as the Mi Notebook Pro X 15), the touchpad and display share common drivers. If both the screen and the touchpad stop working, the problem is precisely in the system board or plumes.