Warranty on Xiaomi RedmiBook Pro 8: official terms, conditions and what to do in case of breakdown

Why it’s important to know the warranty terms for RedmiBook Pro 8

Xiaomi RedmiBook Pro 8 laptops have gained popularity due to a combination of performance, stylish design and affordable price. However, even the most reliable equipment can fail, and this is where the manufacturer’s warranty obligations come to the fore. Many users mistakenly believe that the warranty covers any malfunctions, but in practice Xiaomi has clear rules that differ from the standards of other brands.

In this article, we will discuss the official warranty period on the RedmiBook Pro 8, what exactly is considered a warranty case and what is not, how to check the warranty status and what to do if the laptop breaks, and pay special attention to the hidden nuances that are not talked about in stores - for example, how the warranty is affected by self-replacement of components or updating the BIOS.

Official warranty term for Xiaomi RedmiBook Pro 8 in 2026

According to the policy of Xiaomi Russia and official distributors, the standard warranty period for notebooks of the RedmiBook Pro 8 series is:

  • πŸ“… 12 months – on the laptop itself (body, motherboard, processor, RAM and other internal components).
  • πŸ”‹ 6 months – on the battery (if its capacity has fallen below 60% of the nominal value).
  • πŸ–₯️ 3 months - for components in a box (charger, cables, mouse if available).

Important: these terms are only valid when buying from official partners - in branded Mi Store, on Wildberries or Ozon from trusted sellers (marked "Official Distributor"). If you bought a laptop "hands-on" or in a questionable online store, the warranty may not apply.

πŸ“Š Where did you buy your RedmiBook Pro 8?
Official Mi Store
Wildberries/Ozon
Another online store
Hands/secondary market

What is included in the warranty service and what is not

Not all breakdowns are warranty-based, and Xiaomi only covers factory defects or faults caused by the manufacturer, with a long list of exceptions that few people know about:

Guarantee case βœ…Not a guarantee event ❌
Maternity Failure Due to MarriageLaptop fall or mechanical damage to the body
Hard Disk Disk Failure (SSD) in the First 3 MonthsSelf-replacement of RAM or SSD
Keyboard problems (keyboards do not work without physical damage)Ingestion of liquid inside the device
Overheating due to a malfunction of the cooling systemTraces of disassembly of a laptop by an unauthorized service

Special attention is paid to the battery, if the battery begins to run out quickly, it will be replaced under warranty only if:

  • πŸ”‹ Capacity fell below 60% of nominal (checked diagnostic software).
  • πŸ“‰ The laptop does not hold a charge for more than 1 hour at a standard load.
  • πŸ”Œ No trace of mechanical damage or bloating.

πŸ’‘

If you are denied warranty repair, request an official diagnostic report stating your current capacity, and often service centers underestimate the performance to avoid replacement.

How to check the warranty status of RedmiBook Pro 8

Before you go to the service center, make sure that your laptop is still guaranteed.

  1. Through the official Xiaomi website: Go to the warranty check page. Enter the serial number (on the sticker under the laptop or in the BIOS). Specify IMEI (if required) - it can be found in the system properties or on the box.
  2. In the Mi Home mobile app: Add a laptop as a device (if supported) and check the Warranty section.

β˜‘οΈ What to do to check the guarantee

Done: 0 / 4

⚠️ Note: If the serial number on the laptop body does not match what is indicated in the BIOS or on a box, it could mean that the device is repaired or is a fake, in which case the warranty is voided.

Where to go in case of breakdown: official service centers Xiaomi

If your RedmiBook Pro 8 fails, don’t try to repair it yourself, it will take away your warranty.

  1. Find the nearest service center: πŸ“ Through the official map on the Xiaomi website. πŸ“ž Phone hotline: 8 800 775-66-88 (call-off).

Prepare the documents:

  • Describe the problem: The more accurately you talk about the malfunction, the faster it will be diagnosed, such as: "The laptop does not turn on, the power indicator flashes red" or "The keyboard does not respond to presses in the right row."

The warranty period is usually between 7 and 30 days, but can be delayed if you need to order parts from China, in which case the service center is obliged to provide you with a replacement laptop (if such an option is provided by the contract).

What if you don’t have a Xiaomi service center in your city?
You can send your laptop to the nearest SCC by mail (at Xiaomi's expense), but only after agreeing with support. 1. Call the hotline and report the problem. 2. You will be given the application number and address to send. 3. Pack the laptop in the original box (or similar) and send it by registered letter with an inventory of the attachment. Note: Xiaomi does not reimburse the cost of packaging or insurance!

Frequent issues with RedmiBook Pro 8 and whether the warranty covers them

RedmiBook Pro 8 owners often face typical malfunctions, and let’s look at which ones are recognized as warranty and which ones are not.

Overheating and unloading

If the laptop turns off on its own when playing games or rendering, it could be:

  • βœ… Warranty case: malfunction of the cooling system (fan does not rotate, the thermal paste dried up).
  • ❌ No guarantee: dust clogging (requires cleaning, which the service center can do for a fee).

2. Screen problems (artifacts, broken pixels)

The guarantee covers:

  • πŸ–₯️ More than 3 broken pixels (by Xiaomi standards).
  • πŸ”΄ Vertical or horizontal stripes not associated with a fall.

But it doesn't cover:

  • πŸ’₯ Cracks or chips on the matrix.
  • 🎨 Change in color reproduction due to incorrect settings.

3. The touchpad or keyboard is not working

If the problem is not related to physical damage (e.g. spilled liquid), this is a warranty case, but the service center may refuse if:

  • πŸ”§ There's a trace of disassembly on the laptop.
  • πŸ–±οΈ You connected external devices that could cause a short circuit.

πŸ’‘

If the laptop is guaranteed, but you are denied repair, request a written refusal with the reason. It can be appealed through the support of Xiaomi or Rospotrebnadzor.

What Can I Do to Cancel the RedmiBook Pro 8 Warranty?

Even if the laptop is officially purchased, the warranty may be cancelled in the following cases:

  • πŸ”§ Self-repair or replacement of components (for example, the installation of additional RAM or SSD).
  • πŸ’¦ Liquid ingress – even if the laptop is running after that, traces of corrosion will be visible during diagnosis.
  • πŸ”₯ Overheating due to blocking of ventilation holes (for example, if you use a laptop on a soft surface).
  • πŸ–₯️ Install unofficial software (for example, Hackintosh or custom versions of Windows).
  • πŸ”Œ Use of a non-original charger (even if it is β€œsuitable” in performance).

⚠️ Note: Xiaomi may refuse warranty if the BIOS The laptop has changed the Secure Boot settings or TPM. This often happens when you try to install Linux or other OS. BIOS factory-wise!

The guarantee also does not apply if:

  • πŸ“¦ Laptop bought abroad (for example, on AliExpress or in a Chinese store) – for Russia there are separate rules.
  • πŸ”„ Laptop has been restored (refurbished) - such devices are sold marked and have a reduced warranty.

FAQ: Frequent questions about warranty on Xiaomi RedmiBook Pro 8

Can I extend the warranty on RedmiBook Pro 8?
Xiaomi does not officially offer a warranty extension for laptops in Russia, but some stores (such as Svyaznoy or M.Video) sell additional insurance programs that cover the risks of breakdowns after the main warranty expires.
What to do if the warranty card is lost?
Without a warranty card, the service center may refuse to repair, but chances are if: You have a check (electronic or paper) with the date of purchase, the laptop is registered with Mi Account (linked to your Xiaomi account), you can confirm the purchase through a bank statement (if you paid with a card), in extreme cases, contact the store where you bought the laptop - they can issue a duplicate of the ticket.
Does the warranty cover the replacement of the broken screen?
No, mechanical damage to the screen (cracks, chipped glass) is not a guarantee case, but if artifacts appear on the matrix without physical impact (for example, vertical stripes), this may be a sign of factory defects, in which case the repair will be free.
Can you repair RedmiBook Pro 8 in an unofficial service without losing the warranty?
Any repairs to an unauthorized service center will automatically void Xiaomi’s warranty, except for replacement of removable components (such as RAM or SSD) unless it causes other malfunctions, but even then, Xiaomi’s service center may refuse warranty repairs, citing β€œtraces of interference.”
How to get back money for RedmiBook Pro 8 if it broke in 14 days?
Under the Consumer Protection Act, you can return your laptop within 14 days of purchase if you have a laptop: πŸ“¦ The device was not in use (all seals, box, equipment are saved). πŸ”§ The failure is not related to your actions (for example, did not drop, did not flood). To return, contact the store with a check and passport. If the seller refuses to accept the laptop, write a claim in two copies (one remains with a note of admission).