Guarantee for Xiaomi phones: expiration dates, verification and nuances in 2026

When buying a Xiaomi, Redmi or POCO smartphone, each user automatically receives warranty obligations from the manufacturer. However, not everyone knows how much the warranty is valid for the phone, what is included in its coverage, and how not to lose the right to free repairs. In 2026, the rules changed slightly, especially for devices purchased in official stores in Russia and CIS countries.

In this article, we will discuss the current warranty terms for different Xiaomi lines, explain how to check the status of warranty under IMEI, and list the cases when the service center has the right to refuse repairs, and you will find out whether the warranty on phones purchased from the Mi Store differs from official dealers or on marketplaces like Wildberries and Ozon.

Official warranty deadline for Xiaomi in 2026

The standard warranty period for Xiaomi, Redmi and POCO smartphones in Russia and CIS countries is 12 months from the date of purchase.

• 📅 For flagship models (series Xiaomi) 13/14, Mix Fold) — 24 month on battery and basic components.
• 🔋 Battery separately – 6 months (unless otherwise stated in the warranty card).
• 🌍 For devices purchased abroad (Europe, China), the warranty in Russia does not apply, except in cases with an international warranty (more below).
• 📦 On components (charger, cable) – 6 months.

Important: if you buy a smartphone on credit or installments, the warranty period begins to be calculated not from the moment of payment of the last payment, but from the date of issuance of the goods (specified in the check or warranty card).

How to check Xiaomi warranty by IMEI or serial number

To make sure that your phone is still warranty, you can use the official checkout service from Xiaomi.

1. Go to mi.com/global/verify (for international devices) or xiaomi.ru/support/warranty (for Russia).
2. Enter IMEI (you can find it in the phone settings: Settings → About phone → General information → IMEI or on the box).
3. Specify the serial number (under the battery or on the box).
4. Enter the captcha and press "Check".

The system will show:

• 📅 Start and End Date of Guarantee.
• 🏷️ Guarantee status (valid/not valid).
• 📍 Region of sale (important for international guarantees).

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If your site doesn’t recognize your IMEI, try entering it without the last digit (sometimes it’s a check and isn’t counted by the system).

If the verification shows that the warranty is invalid, the reasons may be as follows:

• 🚫 The phone was not purchased from an official dealer.
• 🔄 The device has already been repaired under warranty, and the period is calculated from the date of the last repair.
• 🌐 The phone is designed for another region (e.g. the Chinese version of the Redmi Note 12 for the Indian market).

What Xiaomi Guarantee Covers: The Complete List

The warranty from Xiaomi applies to defects in production and malfunctions that are not the fault of the user.

Important: If you have installed custom firmware (like LineageOS or Pixel Experience), the warranty is automatically voided. The service center may refuse to repair even if the malfunction is not related to the firmware.

⚠️ If you have removed the back cover of your phone (even to replace the SIM card), some models will have an electronic seal (e.g., on the Xiaomi 13 Ultra) that may cause warranty repairs to be denied.

Xiaomi International Guarantee: Does it Work in Russia?

Many users buy Xiaomi smartphones abroad (for example, on AliExpress or on trips) because of lower prices. However, the international warranty in Russia does not always work.

• 🇪🇺 For devices purchased in Europe, the warranty is valid in Russia only if the model is officially supplied in the Russian Federation (for example, Redmi Note 12 Pro).+ 5G).
• 🇨🇳 For Chinese versions (for example, Xiaomi Civi 3) warranty does not apply in Russia, even if the phone is new.
• 🌍 Global versions (marked Global) have an international warranty, but repairs can take up to 30 days due to logistics.

To check if your model is supported in Russia, contact official support or check with the seller before buying.

What to do if you are denied warranty repairs?

If the Xiaomi service center has refused a free repair, you have a few options:

1. Requiring a written waiver, stating the reason, often to help challenge the decision.
2. Contact Rospotrebnadzor if the refusal is unjustified (for example, they refer to “mechanical damage”, which is not).
3. Conduct an independent examination (cost ~2-5 thousand rubles.).If the expert confirms the factory defect, Xiaomi will be obliged to repair the phone.
4. To apply to the court (if the amount of the claim exceeds 50 thousand rubles, it is better to hire a lawyer).

Common reasons for unreasonable refusals:

• 🔧 The service center is trying to impose paid repairs (for example, for replacing the screen that cracked due to a factory battery defect).
• 📄 There is no warranty card (although by law its presence is not necessary - a check is enough).
• 🔋 Refuse to recognize the bloating of the battery warranty case (although this is a clear factory defect).

Check or bank card statement|Photo/video of malfunction|Written refusal of the service center|Independent examination (if any)-->

How to extend the warranty on Xiaomi: official and informal ways

Officially extend the warranty on the Xiaomi smartphone is only one way - to buy an extended warranty from the company's partners.

• 🛡️ Savings insurance (cost) ~10-15% of the price of the phone, up to 2 years).
• 🏦 Alpha Insurance (covers mechanical damage, including broken screen).
• 📱 Some communication salons (for example, the Messenger) offer their own protection programs.

Unofficial ways (risky, but sometimes work):

• 🔄 Buy a used phone with a valid warranty (check the status by IMEI!).
• 📦 Replace the box and documents with new ones (fraudulent method, we do not recommend).
• 🔧 Contact an informal service that gives its own guarantee (usually 3-6 months).

⚠️ Buying an extended warranty from third parties (not Xiaomi or its partners) can be a fraud.

Frequent questions about warranty on Xiaomi (FAQ)

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The warranty on Xiaomi in 2026 is valid for 12-24 months, but covers only factory defects. Mechanical damage, self-repair and custom firmware void the warranty. Always check the status on IMEI before contacting the service.