Xiaomi Screen Broken: How to Pull Data

When a Xiaomi smartphone display breaks, it always takes you by surprise, and it keeps working, vibrating when you make incoming calls, but visual contact is lost, or partially lost, and at that point, it's not the cost of replacing the glass that comes to the fore, but the safety of personal data, photos, documents, correspondence and contacts.

Modern Redmi and POCO smartphones have a robust security system that blocks the default charge-only connection to the computer, which creates a major obstacle for a user who wants to simply copy files. However, there are several proven ways to circumvent these restrictions and extract information even with a fully black screen if the touch-scan is partially responsive or the device supported debugging over USB.

In this article, we will discuss the technical aspects of file system access recovery, how to use USB-OTG adapters, the capabilities of the Mi Cloud and Google Photos cloud services, and specialized software tools for managing your phone through a PC. It is important to act consistently so as not to aggravate the situation.

Diagnosis of damage and primary actions

Before you start complex manipulations, you need to assess the degree of damage to the matrix and touchscreen. If the screen glows, but there are cracks or leaky spots, the task is simplified. In the case when the display is completely black, but the phone responds to presses (keyboard sounds, vibration), you can try to โ€œtouchโ€ unlock the device.

Often users panic and start chaoticly pressing buttons, which can lead to blocking. SIM-If you're not on the card, or if you're restarting the gadget, you need to turn the device on if it's off and wait for the operating system to boot. MIUI Try swiping your finger at the bottom of the screen, where the unlock button or fingerprint scanner is usually located.

If the touch-kang doesn't respond at all, external assistance will be needed: connect the phone to the charger and make sure the battery is at least 30-40% charged. Low charge can cause the device to shut down at a critical point in data transfer, which can damage the file system.

Evaluate the nature of the damage:

  • ๐Ÿ”จ Cracks and chips: The screen works, but there is a risk of cutting your finger or damaging the pressure matrix.
  • ๐ŸŒ‘ Black screen with a working wheel: No images, but the device responds to touch (sounds heard).
  • ๐Ÿ“ต Total touchscreen failure: The screen may glow or be black, but the presses are not fixed.
  • ๐Ÿ’ฅ Train damage: The device may not turn on or the screen flickers in stripes.

โš ๏ธ Warning: If smoke is coming from the device, cracking is heard or there is a strong heat in the area of the battery, immediately disconnect it from the network.

Initial diagnostics allow you to choose the right vector of action, if the screen is even partially visible, the chances of success are much higher, and in the case of a complete blackout, you will have to rely on external control tools.

Using a USB-OTG adapter to control your mouse

The most effective way to access files if Xiaomi's screen is broken and the touch-scan doesn't work is to use a USB-OTG adapter. This method turns your smartphone into a full-fledged computer, allowing you to control the cursor using a normal computer mouse.

You'll need a USB-OTG adapter (Type-C on USB-A) and a wired USB mouse. Put the adapter in the smartphone charging connector and plug a mouse in it. The screen should have a cursor on it. Even if there's no image, the cursor can be seen, or you can navigate by the sound signals and the approximate location of the interface elements.

The procedure for action in the presence of an image (albeit damaged):

  • ๐Ÿ–ฑ๏ธ Connect: Connect your phone and mouse via OTG-adapter.
  • ๐Ÿ”“ Unlock: Hover over the password or pattern lock field and unlock the device.
  • ๐Ÿ’พ Copy: Open Explorer or Gallery, select the files you want and copy them to a connected flash drive (via the second adapter) or to the cloud.

โš ๏ธ Note: Some Xiaomi models (especially the Redmi budget series) may not support image output via the OTG Or require you to turn on a feature in settings that you can't get without a touch, and in such cases, it only works for the control, but not for displaying the image on an external monitor without additional adapters. HDMI.

If the screen is black but the phone is working, try the blind method. Connect the mouse, wait a few seconds, then click on the intended unlock location (usually the center or bottom of the screen).

Recovery through Mi Cloud and Google Cloud Services

If physical access to the interface is not possible, the most reliable source of data is cloud storage, and Mi Account and Google account holders often do not even realize that their data is already stored, which is the most secure way to connect cables to a damaged device.

To check Mi Cloud data, go to cloud.mi.com from your computer or other smartphone. Sign in to your Mi Account. Here you can find contacts, messages, notes and, most importantly, photos if the Gallery sync was enabled.

Check out Googleโ€™s services as well:

  • ๐Ÿ“ธ Google Photos: Go to photos.google.com. This is where all the pictures are stored if autoload was enabled.
  • ๐Ÿ“ž Google Contacts: Address book available at contacts.google.com.
  • ๐Ÿ“„ Google Drive: Check for backups of documents and application files.

The advantage of this is that it's simple: you don't have to repair your phone right now, you can order a screen replacement later, and the data is already safe, but it only works if you have automatic synchronization set up before the breakdown.

๐Ÿ“Š Where you usually keep backup copies?
Mi Cloud
Google Photo/Disc
On a computer.
Nowhere, I hope for the best.

If the sync hasn't been turned on, turn it on remotely, but it rarely works. SMS-commands to the device if such a feature is supported by the operator and configured in the phone, but in modern versions of Android this is rare.

Connection to PC and debugging mode via USB

Connecting to a computer is standard, but it has its nuances. USBยป (USB Debugging) in the Developer menu, your options are greatly expanded. Without this flag, your computer will only see the phone as a charger or require a screen confirmation that you can't give.

To access files via PC, follow the following steps:

  1. Connect your smartphone to your computer with the original cable.
  2. On the PC, open โ€œMy Computerโ€ or โ€œThis Computerโ€.
  3. If the phone is identified, you will see it in the list of devices.
  4. Try copying the DCIM (photo), MIUI (dictophone, screenshots) and Download folders.

If your computer can't see your phone or writes "Device not recognized," it's probably the driver problem. Go to Device Manager on Windows, find an unknown device, and try updating drivers through Android ADB Interface. You can use utilities like Mi PC Suite (official but old) or third-party managers like Airdroid (if installed on your phone) to work with the file system at a deep level.

โš ๏ธ Note: When connecting to a new computer, a request โ€œAllow debugging byโ€ always appears on the phone screen. USB?ยป Or "Allow data access?" If the screen is broken and you can't press OK, this method won't work without using a mouse through the computer. OTG (see section above).

For advanced users who have debugging enabled, the ADB toolkit is available, and you can take screenshots of the screen and upload them to your PC, even if the matrix is black.

adb shell screencap -p /sdcard/screen.png


adb pull /sdcard/screen.png

This allows you to see what's happening on the screen and decide what to do next, and you can copy the entire photo folder with the adb pull /sdcard/DCIM/Camera/C:/Backup/ command via ADB.

Specialized programs and remote access

There's a class of software that's designed to control a smartphone from a PC, and programs like TeamViewer QuickSupport, AnyDesk or Scrcpy allow you to broadcast your phone's screen to a computer monitor and control your mouse, but there's a critical point here: most of them require initial setup on the phone itself to work.

If TeamViewer or an analogue is already installed and has permission to display on top of other windows, you're in luck. Run the program on your PC, type in your device ID, and you get full control. You can copy files, take screenshots of important correspondence, and export contacts.

Table of comparison of methods of data extraction:

MethodConditions requiredEfficiencyDifficulty
USB-OTG + MouseAdapter, mouse, Type-C portHigh (if the port is operating)Low.
Mi Cloud / GoogleAccount, synchronization enabledMedium (depending on settings)Very low.
ADB/DebuggingUSB Debugging Included PreviouslyHigh (full access)Tall.
Remote accessInstalled client applicationMedium (needs adjustment)Medium

Software techniques are good because they allow you not only to copy files, but also to back up the system completely, but if the phone is locked and you can't enter a password on the device itself, the software methods are powerless without prior preparation.

What do you do if nothing helps?
If none of the software methods work, all that remains is a screen replacement, and service centers can temporarily connect a test display to pump data, but this is a paid service.

Replacing the display as a last resort

When software is exhausted and data is critical, the only solution is to physically replace the screen, not necessarily buy an original, expensive module, but the cheapest analogue or even a used avito/aliexpress screen is suitable for a one-time data pumping procedure.

Service centers often offer a data-pumping service, and the wizard plugs in a screen, copies it to a flash drive or the cloud, and then returns your broken module to its place, which is cheaper than a full replacement, but more expensive than trying it yourself.

When you replace yourself, remember:

  • ๐Ÿ”‹ Safety: Be sure to turn off the battery plume before connecting the display plumes.
  • ๐Ÿงฒ Tools: Use a plastic spatula and suction cup so as not to damage the body.
  • ๐Ÿงช Test: Don't glue the new screen right away. Connect the plumes, check the touch and the images, copy the data, then collect everything back.

Buying a cheap one-time screen is an investment in peace of mind, even if you sell your phone for parts after the procedure, the saved photos and documents are worth it, and a device with a full screen (albeit cheap) can be sold for a profit.

โ˜‘๏ธ Preparation for screen replacement

Done: 0 / 5

Prevention and setting up backup

So in order to avoid future data loss, you need to set up automatic backups right now while the phone is intact, which will take a few minutes, but save your nerves in a critical situation.

Turn on Mi Cloud sync: go to Settings โ†’ Mi Account โ†’ Mi Cloud. Make sure the switches opposite Gallery, Contacts and Messages are active. Also use Google Photos for photos, as it gives 15GB of free space and is reliable.

It is recommended to connect your phone to your computer regularly (once a month) and copy the DCIM folder manually. It is also useful to make a full backup every six months through Settings โ†’ About Phone โ†’ Backup and Restore โ†’ Backup to your computer. This will require you to enter a password on your phone screen, so do this while the device is working.

๐Ÿ’ก

Set up voice control for Google Assistant. The phrase "Ok Google, back up" can start the sync process even if your hands are busy or the screen is not responsive.

Compliance with these simple rules will ensure the safety of your digital life. Xiaomi technology is reliable, but the physical fragility of glass is their weak point. Data protection should be a priority for every smartphone owner.

๐Ÿ’ก

Regularly syncing with the cloud is the only 100% way to ensure data is safe in the event of any physical damage to your smartphone.

Can I recover data if my phone is not turned on?
If the phone doesn't turn on (no response to the power, vibration, sound button), the software methods are powerless, most likely the motherboard or battery is damaged, in which case only repairs at the service center with soldering of components or restoration of the power chain will help.
Will the connection to the computer reset the screen password?
No. Connecting to a computer via USB doesn't remove the lock on the screen. It's an Android security mechanism. Without a password or a fingerprint, access to the file system is closed, even if you connect the device to a PC.
Will the Xiaomi service center be free?
Xiaomiโ€™s official service centers donโ€™t usually do free data extraction, but itโ€™s a paid service unless youโ€™re getting your phone repaired under warranty (where data is usually deleted when you flash it anyway), and it costs a fee to download data.
How do I know if USB debugging is enabled if the screen is black?
You can't know without the screen. You can try to connect the phone to your PC and run ADB. If you have a serial number on the command line (like a 7a8b9c0d device), you've got debugging on. If you don't, you're probably off or you need to confirm it on the screen.