Touchbar on Xiaomi laptop does not work: 12 reasons and what to do

Touchpad on Xiaomi laptops is one of the most vulnerable spots after battery and plumes. If your touchpad has stopped responding to touch, clicks spontaneously or runs with delays, the problem can be both software failure and physical failure. In this article, we will examine the unique features of Xiaomi touchpads (for example, dependence on Synaptics drivers in RedmiBook Pro 15/14 2023 models), which are often missed in universal instructions.

Importantly, Xiaomi laptops (especially the Mi Notebook and RedmiBook series) use combined touchpads with support for Windows Precision gestures, which makes it difficult to diagnose. For example, in the Xiaomi Mi Notebook Pro X 15 2022, failure can only occur after upgrading the BIOS to version 1.0.7.3 - this is not known to many. Let's start with simple solutions and gradually move on to complex ones.

1. Software failures: drivers and settings of Windows

In 60 percent of cases, the touchpad stops working because of driver conflict or a failure in Windows services. The first thing to check is the status of the touchpad driver in the Device Manager. Two issues are relevant for Xiaomi laptops:

• 🔄 Automatically update the driver to an incompatible version (especially after Windows 11 update to build 22621.2283).
• 🚫 No driver after a clean Windows installation (Xiaomi doesn’t always provide official packages for all models).
• ⚡ Conflict with software from third-party vendors (e.g. Synaptics or ELAN).

To check the driver:

1. Press Win + X and select Device Manager.
2. Deploy the Mouse section and other pointing devices.
3. Find a device called TouchPad, Synaptics, or ELAN.
4. If an exclamation point is burning next to the device, right-click and select Update the driver → Search for drivers on this computer → Select from the list.

For Xiaomi RedmiBook 14/15 2021-2023, the driver rollback to version 19.5.31.55 (Synaptics) or 15.22.2.1 (ELAN) often helps. You can download the original drivers on the official Xiaomi website (select the Notebook → your model section).

2.Touchbar service disabled in Windows

Sometimes the touchpad stops working after a Windows update or changes to the power saving settings, due to the disabled service Touch Keyboard and Handwriting Panel Service (yes, it is responsible not only for the virtual keyboard, but also for processing touchpad gestures in some configurations).

To turn it on:

1. Press Win + R, enter services.msc and press Enter.
2. Find Touch Keyboard and Handwriting Panel Service.
3. Double-click on it, in the Startup Type field, select Automatically.
4. Press Launch → Apply.

Also check the energy saving settings:

• 🔋 Go to Control Panel → Power Plan → Setup Power Plan → Change Additional Power Setups.
• 🖱️ Find the USB-Parameters → Temporary Shutdown Parameter of the USB-Port.
• 🚫 Set the value Prohibited for both states (from battery and from network).

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If the touchpad is delayed after the Windows 11 update, try disabling the Start on behalf of the administrator function for the Synaptics driver. To do this, find your touchpad in Device Manager → Properties → Info tab → select the Path to the Device instance. Copy the value and paste the command: icacls "PATH K DEAD" /deny *S-1-5-32-544: (DE,DC) (replace the PATH TO DE DE DESTROUP value with the s).

3. Hardware problems: plume, contacts, moisture

If the software methods didn't work, the problem is probably physical damage. Xiaomi laptops are known for two weaknesses:

1. The touchpad plume is a thin flexible cable that connects the panel to the motherboard. In RedmiBook 14/15 models, it is often rubbed or moved away from the connector due to the design features of the case.
2. The stains are then oxidized with time or after ingress of moisture (even minimal).

Signs of hardware malfunction:

• 🔌 The touchpad only works when pressed with a certain force (contact problem).
• 🔄 periodically "falls off" and reappears in the Device Manager.
• 💧 Random clicks or scrolling (moisture hit) appear on the screen.

To check the plume:

1. Turn off the laptop and disconnect the battery (if removable).
2. Remove the bottom cover (in Xiaomi Mi Notebook Pro you need a plastic blade and a screwdriver T5).
3. Find the touchpad plume – it is usually located next to the battery and connected to the motherboard with a small connector.
4. Carefully disconnect and reconnect the plume, if it shows damage (cracks, scuffs) - you need to replace.

⚠️ Warning: In Xiaomi RedmiBook Pro 15 (2023) laptops, the touchpad plume is integrated with the keyboard plume. If you damage it during disassembly, the keyboard will also stop working!

4. Conflict with BIOS or firmware

In Xiaomi laptops, the touchpad is controlled not only by the Windows driver, but also by the BIOS firmware. After the BIOS update (especially on version 1.0.7.x and higher), there may be problems with device recognition. For example, in the Mi Notebook Pro 14 2022, after firmware 1.0.7.3, many users experienced that the touchpad was no longer defined by the system.

To check the BIOS version:

1. Press Win + R, enter msinfo32 and press Enter.
2. In the System Information section, find the BIOS version line.

If the BIOS version is newer than 1.0.7.0, try:

• 🔙 Reverse to the previous version (if available on Xiaomi’s website).
• ⚡ Reset BIOS to Load Default Settings.
• 🔧 Disable Secure Boot (in some cases, this helps).

⚠️ Attention: Recoil BIOS If the laptop turns off during firmware, the motherboard may fail. Use an uninterruptible power supply and do not interrupt the process!

5. Viruses and malware

Rarely, some viruses block pointing devices, including the touchpad. For example, the Trojan.Win32.KillMBR Trojan can disable the USB- device drivers, and AdLoad can replace the system files responsible for gesture processing.

Signs of a viral attack:

• 🛡️ The touchpad stopped working after visiting a questionable website or installing pirated software.
• 🔍 Unknown high-load processes appear in the task manager on CPU.
• 📥 Antivirus issues warnings about blocking threats.

What to do:

1. Scan the system with an offline antivirus (for example, Kaspersky Virus Removal Tool or Dr.Web CureIt!).
2. Check the boot: click Ctrl + Shift + Esc → Autoboot tab → disable suspicious programs.
3. Restore the system from the recovery point (if the virus has damaged the system files).

For reliability, you can check the integrity of system files:

sfc /scannow


dism /online /cleanup-image /restorehealth

Mechanical damage: impact, fall, overheating

Touchpads in Xiaomi laptops are sensitive to physical stress; even a minor impact on the body (for example, during transportation) can lead to microcracks on the touchpad board or detachment of contacts; especially vulnerable models with a metal case (Mi Notebook Pro X), where the impact is transmitted to internal components.

Signs of mechanical damage:

• 💥 The touchpad only works in a certain zone (e.g., only in the top).
• 🔊 When pressed, you can hear a crunch or creak.
• 🌡️ The problem is exacerbated by heating the laptop (microcracks widen).

What can be done:

1. If your laptop falls, don't turn it on until you've checked it at the service center, and it's possible that not only the touchpad, but also the motherboard is damaged.
2. If you suspect overheating, clean the cooling system (dust can press on the touchpad plume).
3. If the touchpad floats (unfixed clicks), try reinstalling its mounts (in some models they unstick over time).

Examine the body for dents or cracks

Turning your laptop around from different angles – does the touchpad behavior change?

Test the touchpad with cold and hot body

Listen to the presence of extraneous sounds when pressed-->

7. Features of Xiaomi models: what you need to know

Xiaomi laptops have a number of unique "chips" that affect the operation of the touchpad.

• 🔧 RedmiBook 14/15 (2021–2022): Use ELAN touchpads that conflict with Synaptics drivers. Removing one of the drivers can solve the problem.
• 🖥️ Mi Notebook Pro X 15: Touchpad supports Windows Precision, but requires manual gesture tuning to Settings → Devices → Touchbar.
• 🔄 RedmiBook Pro 14/15 (2023): After upgrading to Windows 11 23H2, you may need to disable the Random Touch Filter feature in touchpad settings.

For Linux models (e.g. Xiaomi Mi Notebook Air with Ubuntu):

The touchpad may not work due to the lack of drivers in the kernel, so the solution is to install the xserver-xorg-input-libinput package and add the config:

Section "InputClass"


Identifier "libinput touchpad catchall"




MatchIsTouchpad "on"




MatchDevicePath "/dev/input/event*"




Driver "libinput"




EndSection

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In Xiaomi laptops with dual-band Wi-Fi (5GHz + 6GHz), the touchpad can lag due to interference from the wireless module. Try turning off 6GHz in the router or Wi-Fi driver settings.

8.When to contact the service center

If you've tried all the ways, but the touchpad still doesn't work, it's time to reach out to the professionals. Here are the clear signs that you need help with the service:

• 🔧 The touchpad is not detected in Device Manager even after reinstalling Windows.
• 💻 The motherboard shows signs of oxidation or burnout of the contacts.
• 🔌 The laptop does not respond to the connection of an external mouse (problem with the USB- controller).
• 💥 The touchpad works but clicks spontaneously (possibly damaged signal processing chip).

The cost of repairs in official Xiaomi services (for 2026):

⚠️ Warning: Unofficial services often install non-original touchpads from other models (e.g. Lenovo or HP).This can lead to driver issues. Always check if the original Xiaomi part is used with an article that matches your model.

FAQ: Frequent questions about Xiaomi touchpad