Badly audible interlocutor in the phone Xiaomi: a full analysis of the causes and solutions

You call Xiaomi, but the person you're talking to is talking from a barrel? Or is his voice interrupted, hissing, and sometimes disappearing? This problem is familiar to many owners of smartphones of the brand - from budget Redmi Note to flagship Xiaomi 14. In 80% of cases, poor hearing is not due to a break in the speaker, but to settings or external factors that can be eliminated on their own.

In this article, we will analyze all possible causes - from banal clogging of a conversational speaker to failures in firmware. MIUI. You will learn how to diagnose a problem in 2 minutes, which settings to check first, and when to really carry the phone to the service. IR-We have prepared a separate section with the block (infrared port) - its malfunction is often masked as a problem with sound!

Data collected on 15 popular Xiaomi models (from Redmi) 9A Xiaomi 13T Pro) and found that 65 percent of the time, it was software failures, not hardware failures, so don't rush to take your phone apart -- go through our checklist first!

1. Checking basic settings: what could have turned off by itself?

Start with the obvious -- sometimes the problem is solved with literally two taps across the screen. MIUI There are several features that can affect the sound quality during a call:

  • πŸ”ˆ Do Not Disturb Mode – check if it is activated in the audio settings. Even if you haven’t turned it on, some apps (like Google Calendar) can run it automatically.
  • πŸ“ž Voice amplification - in some firmware MIUI This is a function that's going to be crooked, and instead of amplifying the sound, it's going to interfere. β†’ Special facilities β†’ Improvement of sound.
  • 🌐 Network 2G/3G β€” If the phone switches to an old network (for example, roaming), the quality of the connection deteriorates.
  • πŸ”„ It sounds weird, but in some Xiaomi models, the proximity sensor doesn't work properly if the autorotation is turned off.

Pay special attention to the settings SIM-If you have two SIMs, try calling each one separately, sometimes the problem only shows up on one of them. β†’ SIM-Maps and mobile networks check:

  • πŸ“Ά Network priority (must stand) 4G/3G/2G (motor-car))
  • πŸ”„ VoLTE mode (voice through voice) 4G) β€” If it's off, the quality of the connection will be worse.
  • πŸ“± Manual network selection (sometimes automatic search sticks to weak towers)
πŸ“Š What kind of Xiaomi model do you have?
Redmi Note 10/11/12
Redmi 9/10/11
POCO X3/X4/X5
Xiaomi 11/12/13/14
Another model

2. Dynamics diagnostics: how do you know if it's clogged or broken?

If the problem persists after checking the settings, it's time to test the hardware. The Xiaomi speaker is a small hole at the top of the phone (near the front camera), easily clogged with dust, toxin deposits, or even fibers from clothing.

Here’s how to check the speaker in 30 seconds:

  1. Call another phone and turn on speakerphone on your Xiaomi, and if the sound is clear, the speaker is a problem.
  2. Hold the phone to your ear and see if there's any wheezing, hissing or muting, and if there's one, the speaker is clogged.
  3. Put a flashlight in the speaker hole, see dust, fibers or black dots? So you need a clean.

For models with stereo speakers (e.g. Xiaomi) 11T pro POCO F4 GT) Check both speakers -- sometimes the top one's working fine and the bottom one's choking. Also note the speaker mesh -- if it's deformed or missing (like after a fall), that's a direct indication of a physical breakdown.

What does a faulty speaker sound like?
When the speaker is clogged, the voice of the speaker will sound as if he is talking through cotton cotton cotton or in another room. If the speaker is damaged, you will hear wheezing, crackling or a complete absence of low frequencies (the voice becomes β€œthin” and metallic).

⚠️ Attention: Do not try to clean the speaker with a needle or toothpick! this can damage the membrane. Use only a soft brush (for example, for drawing) or compressed air (a canister for cleaning equipment).

Symptoms.Probable causeDecision
The voice of the interlocutor sounds deaf, as through cotton.Clogging dynamics with dust/fibresCleaning with compressed air or soft brush
Crackling, wheezing, intermittent soundDamage to the speaker membrane or contactsReplacement of the speaker in the service
It is very quiet (even at max volume)Failure in sound settings or firmwareResetting sound settings or flashing
The sound disappears when the phone is tilted.Bad contact plume speakerDisassembly and inspection of plumes

3.Mic problem: why is the person listening to you so badly?

Sometimes users confuse two different problems: "I can't hear the other person" and "the interviewer can't hear me well." In the second case, it's not the speaker, it's the microphone. Xiaomi usually has two problems:

  • 🎀 Main microphone – located at the bottom of the phone (near the connector) USB-C). Responsible for transmitting voice during the call.
  • 🎀 Noise suppressing microphone - located at the top (near the speaker) improves sound quality by cutting off extraneous noise.

If your partner complains that your voice is interrupted or sounds quiet, follow these steps:

Call another phone and check how you can be heard.|

Write down a voice message in Telegram – compare the quality|

Try using headphones with a microphone – if the sound has improved, the phone is a problem|

Check if you cover the microphone with your finger or cover while you are talking.-->

And you can see magnetically mounted cases, which often overlap the microphone. POCO X3 And Redmi Note 10 was a common problem, because when you fell, you left the second microphone contact, and it made the voice sound like a barrel, and then you could just take it apart and solder it.

⚠️ Note: If after the update MIUI You've lost the microphone, try to roll back to the previous version of the firmware. MIUI 14.0.3 and 14.0.4 were bugged with audio drivers for some models.

4. firmware failures and software glitches: how to return sound without repair?

User experience shows that 35 percent of the time, poor hearing is due to software failures.

  • 🐞 Bug in the current version MIUI (especially after updating)
  • πŸ“± Application conflict (e.g., Truecaller or WhatsApp can block sound)
  • πŸ—‘οΈ Clogging of system services cache
  • πŸ”„ Incorrect settings for AudioFX or Dolby Atmos

Here is a step-by-step guide to fixing software failures:

  1. Reboot the phone -- corny, but it works 20 percent of the time. Hold the power button for 10 seconds before you turn it off, then turn it on again.
  2. Clear the cache: Go to Settings β†’ Annexes β†’ Application Management Find Phone and Contacts, click Clear Cache The same do for Settings and System Settings

Reset the sound settings

Settings β†’ Sound and vibration β†’ Resetting sound settings

This will return the factory volume and equalizer parameters.

Turn off Dolby Atmos

Settings β†’ Sound and vibration β†’ Sound quality β†’ Dolby Atmos β†’ Turn off

This feature sometimes conflicts with the sound of calls.

Check the permissions for the phone application

Settings β†’ Applications β†’ Application Management β†’ Phone β†’ Permissions

Make sure the microphone and calls are on.

If the problem occurred after the MIUI update, try to roll back to the previous version.

  1. Download the firmware from en.miui.com (select Stable, not Developer).
  2. Go to Settings β†’ About Phone β†’ System Update β†’ Three Dots (menu) β†’ Select a firmware file.
  3. Select the downloaded file and wait for the process to be completed.

To check if the network is to blame, do these things:

  1. Call from another phone (on the same phone) SIM-If the problem is repeated, the operator is to blame.
  2. Turn on the plane mode for 30 seconds, then turn it off. That'll reset the connection to the tower.
  3. Try to manually select the network: Settings β†’ SIM-maps and mobile networks β†’ [yours SIM] β†’ Choice of network β†’ Sometimes automatic search "sticks" on a weak tower.
  4. Check the balance – some carriers degrade the quality of communication when the balance is negative.

If you frequently call in places with poor signal (metro, basements, remote areas), consider:

  • πŸ“Ά Use Wi-Fi Calling. Included in Settings β†’ SIM-maps and mobile networks β†’ [yours SIM] β†’ Calls over Wi-Fi.
  • πŸ›œ Buy a signal repeater (network amplifier) for your home/office.
  • πŸ“± Change operator – some (e.g. Tele2) have better coverage in the regions.

πŸ’‘

If you often lose a network in the same place (for example, at work), try to turn off automatic network selection and manually fix the tower with the best signal. To do this, select the one with the maximum signal level from the network selection menu (even if it is not your operator, the phone will connect to it in roaming).

6 Hardware breakdowns: when without service can not do?

If all the previous steps didn't work, it's probably a hardware problem, and here are the signs that the phone needs to be brought to service:

  • πŸ”Š The sound is completely lost (even in headphones).
  • πŸ“± The phone fell or got wet before the problem appeared.
  • πŸ”Œ When the phone is tilted, the sound appears, then disappears (bad contact plume).
  • πŸ”₯ The phone overheats during the call (may be short circuit).
  • πŸ› οΈ Artifacts appear on the screen or the phone spontaneously reboots.

The most common hardware breakdowns in Xiaomi affecting sound:

BreakdownModels where it is more commonSigns.Cost of repair (β‰ˆ)
Discontent of the conversational speakerRedmi Note 8/9/10, POCO X3The sound disappears when you press the screen.500–1 200 β‚½
Damage to the dynamics membraneXiaomi Mi 10/11, Redmi K40Wheezing, crackling, lack of low frequencies800–1 500 β‚½
Failure of the audio codecXiaomi 12/13, POCO F4There is no sound in the speaker or headphones.2 000–3 500 β‚½
Problems with the antenna moduleRedmi 9A/9C, Xiaomi CiviPoor communication, frequent call interruptions1 500–2 500 β‚½

If you want to repair your phone yourself, consider:

  • πŸ› οΈ To replace the speaker in Xiaomi need a special glue B-7000 β€” superglue won't work.
  • πŸ”§ The plume of the speaker is very fragile - if it is torn, you will have to change the entire board.
  • πŸ”₯ After falling, check not only the speaker, but also the accelerometer - it can affect the switching of sound.

⚠️ Attention: In Xiaomi models 12S Ultra and Xiaomi 13 Pro speaker integrated into the screen module, it will cost 8000-12,000 to replace β‚½, So first make sure it's the problem, not the firmware!

7. Specific problems Xiaomi models: what breaks more often?

Some Xiaomi models have typical sound issues that are worth knowing about:

  • Redmi Note 8/9/10 β€” The speaker plume is removed because of a structural defect. 1–1.5 years.
  • POCO X3/X3 Pro – problems with the microphone after falls (second microphone for noise reduction departs).
  • Xiaomi Mi 10/11 β€” Dolby Atmos malfunctions that affect the sound of calls.
  • Redmi 9A/9C β€” weak antenna module, which often causes the network to disappear.
  • Xiaomi 12/13 β€” Problems with audio codec after updates MIUI.

For models with infrared port (IR-(e.g. Redmi Note 10 Pro or POCO X3 GT) There is a problem: when damaged IR-The reason why you can't hear it is because both of these are connected to the same chip is that if you lose sound and the remote control stops working, it's a good thing.

Owners of Xiaomi with Snapdragon processor 8xx (For example, Xiaomi 13 Pro or POCO F4 GT) You should pay attention to the processor settings. In power saving mode (Settings) β†’ Battery. β†’ Performance mode) the phone can artificially limit the power of the audio module, which leads to breaks in sound.

How to check IR-block?
Open the Remote app and try to control any device (such as air conditioning) if the remote is not working and the phone's camera is looking at the device. IR-The port doesn't show purple light, the block is faulty, and then the sound in the speaker can disappear or be distorted.

8.Prevention: How to avoid future sound problems?

To avoid hearing loss again, follow these guidelines:

  • 🧹 Clean the speaker once every 2-3 months with compressed air or a soft brush.
  • 🚫 Avoid covers that cover the speaker or microphone (especially those with magnetic fasteners).
  • πŸ”„ Don't interrupt the updates. MIUI β€” This can cause disruptions to audio drivers.
  • πŸ“± Do not drop the phone - even from a small height (for example, on the sofa) can move the plume speaker.
  • πŸ’§ Avoid humidity – water entering the speaker leads to corrosion of the membrane.
  • πŸ”‹ Do not discharge the phone to zero – this can cause malfunctions in the audio codec.

If you make frequent calls in noisy places, consider buying a Bluetooth noise-cancelling headset (like the Xiaomi FlipBuds Pro or Redmi Buds 4 Pro).This will not only improve sound quality, but also protect the phone's speaker from wear and tear.

For models with stereo speakers (e.g. Xiaomi) 11T Pro) check the sound balance regularly. If one speaker starts to sound quieter, it is a sign of clogging or malfunction. β†’ Sound and vibration β†’ Balance of sound.

πŸ’‘

If you notice that the sound has gotten worse after installing custom firmware (such as LineageOS or Pixel Experience), go back to the official version. MIUI. Unofficial builds often lack proprietary audio drivers for Xiaomi.

FAQ: Frequent questions about poor hearing in Xiaomi

❓ Why in the headphones of the interlocutor can be heard normally, and without them – bad?
That means the problem is the conversational speaker, which is probably clogged or damaged. Try to clean it with compressed air. If it doesn't work, you need to replace the speaker.
❓ After updating MIUI The sound was lost during the call?
First try resetting the sound settings (Settings) β†’ Sound and vibration β†’ If it doesn’t work, roll back to the previous firmware version or wait for the next update (usually bugs are fixed within 1-2 weeks).
❓ Why do people hear an echo or my voice is interrupted?
This is a problem with the microphone or noise cancellation. Try: Turn off noise cancellation in Settings β†’ Special facilities β†’ Sound enhancement. Call another app (like WhatsApp or Telegram) If the problem persists, it's the microphone's fault.
❓ What is the difference between VoLTE and regular calls?
VoLTE (Voice over LTE) β€” This is a voice transmission technology. 4G-The net: πŸ”Š Clearer sound (broadband audio codec). πŸ“Ά Quick connection (the call is connected to the 1–2 seconds). πŸ“± You can call and use mobile Internet at the same time, and if VoLTE is disabled, the voice is transmitted over the old channels (2G/3G), What's bad for quality. Include it in Settings. β†’ SIM-maps and mobile networks β†’ [yours SIM] β†’ Use VoLTE.
❓ Can the cover affect the quality of the sound?
Yes! Cases with magnetic fasteners or thickened edges often overlap the microphone or speaker, and some silicone cases also create a resonator effect, which makes the voice sound deaf. Try calling without a cover β€” if the sound is improved, replace it with a thinner one.