How to turn off the Xiaomi smartphone if the sensor and power button do not work: all ways

Xiaomi’s failure to respond to touching the screen and pressing the physical power button is familiar to many users, most often after a device falls, moisture hits, a software failure, or the battery drains to a critical level. The main problem is that without the ability to interact with the interface or hardware buttons, it seems impossible to turn off the phone. However, there are both software and hardware methods for solving the problem of using the phone. ADB-commands before forced power outage through the battery.

In this article, we will discuss all the available ways to turn off Xiaomi when the sensor and button are not working, including methods for devices with fixed and removable batteries. Particular attention will be paid to security: improper actions can lead to data loss or damage to the motherboard. If your smartphone is still responding to charging or connecting to a PC, the chances of successful shutdown without disassembling the case are much higher.

Before you start taking drastic measures, check the obvious: maybe the screen just turned off and the power button jammed. Try connecting the device to charge for 10-15 minutes, sometimes temporarily restoring performance. If there is no reaction, go to the instructions below.

Forced shutdown through the charger

One of the easiest ways is to use a combination of charging and holding buttons. Even if the sensor doesn’t work, some Xiaomi models (e.g. Redmi Note 10, POCO X3) respond to prolonged press Power + Volume up when the charger is connected, this method works if the problem is software-based (system freeze) rather than hardware-based (button plume damage).

Algorithm of action:

⚠️ Warning: Do not use non-original high-current chargers (more than 2A) - this may damage the power controller. If after 3-4 attempts there is no reaction, move to other methods.

On Xiaomi Mi 11 and newer models, Power + Volume up combination can start Fastboot mode instead of turning it off. In this case, try holding only the power button for 40-60 seconds.

Use the original cable and power supply

Try different button combinations (Nutrition + Volume)

Hold the buttons for at least 20 seconds

Do not use force when pressed-->

2.Switch off via ADB (for advanced users)

If your Xiaomi has previously enabled USB debugging (Settings → About Phone → MIUI → 7 taps by build number → Developers → USB debugging), you can turn the device off via your computer using ADB (Android Debug Bridge), a method that is suitable for devices that are defined by a PC at least somehow (for example, emit a connection sound or are displayed in Device Manager).

Step-by-step:

1. Download and install Platform Tools (includes adb.exe).
2. Connect your smartphone to your PC through USB-cable (preferably original).
3. Open the command line (Win + R → enter cmd) and execute the commands: adb devices If the device is determined (the serial number will appear), enter: adb shell reboot -p

If the adb device command returns an empty list, try:

• 🔌 Reconnect the cable or use another USB-port.
• 🔄 Restart your PC and smartphone (if possible).
• 📋 Install Xiaomi drivers manually through Device Manager.

⚠️ Attention: If debugging is on USB It wasn't activated in advance, it won't work. Don't try to activate it blindly, it could lock the device.

Removal of the battery (for models with removable battery)

On older Xiaomi models (e.g. Redmi 3S, Redmi 4A), the battery is removable, allowing the device to be turned off by physically turning off power, but even then there are nuances: improper battery extraction can damage the plume or contacts.

How to safely remove the battery:

1. Turn off your smartphone (if possible) or wait until it is completely discharged.
2. Remove the back cover with a plastic shoulder blade or mediator (do not use metal objects!).
3. Carefully tuck the battery behind a special thrust film (usually white or orange).
4. Disconnect the battery connector from the motherboard (if any) or simply remove it.

⚠️ Attention: On Xiaomi Mi models A1 And the battery is glued to the body, and don't try to tear it away, because it could damage the battery or the board, and in such cases, it's better to use other methods or contact the service.

After removing the battery, wait 1-2 minutes, then set it back. This will reset all the temporary data in the RAM, which sometimes helps restore the power button to work.

4. Discharge the battery to zero

If no other method works, you can wait until the smartphone is completely discharged, which will take from a few hours to a day depending on the model and the current charge level, the advantage of the method is that there is no risk of damage to the hardware, the disadvantage is a long wait and possible loss of unsaved data.

How to speed up the discharge:

• 🔋 Connect your smartphone to a powerful consumer (for example, a portable speaker through a device). USB-OTG).
• 📶 Turn on the mobile internet and GPS (If the screen is slightly responsive).
• 🔥 Use heating (e.g., put the device next to the heating battery) – but don’t overheat above 40°C!

After a full discharge, wait 10-15 minutes, then plug the charger in, sometimes helping to wake up the smartphone and restore the power button.

⚠️ Attention: Complete discharge of lithium-ion batteries to 0% reduces their life!

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If your smartphone is dead but doesn’t turn on after you charge, try holding the power button for 1-2 minutes, sometimes helping to start the charging process.

5. Service menu and hardware reset

Some Xiaomi models (e.g. Redmi 5, Mi 8) have a hidden service menu that can be called even when the screen is not working. USB-cable and special commands.

Instructions for calling the service menu:

1. Connect your smartphone to your PC.
2. Open Device Manager and find Xiaomi in the Portable Devices section.
3. Press the combination Volume up + Loudness down + Connection USB-cable (on some models it works).
4. If your device is identified as Qualcomm HS-USB Diagnostics, use the QPST or MiFlash program to force you to shut down.

For Hard Reset via Fastboot:

1. Keep Power + Volume down until the Fastboot logo appears.
2. Connect to your PC and execute the command: fastboot reboot -p

⚠️ Warning: Hardware reset will delete all data on the device!If encryption is enabled on Xiaomi, you may need to enter a password from your Mi Account after reset.

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The service menu and Fastboot are the only ways to turn off Xiaomi without disassembling the case if USB debugging wasn’t enabled in advance.

6. Contact the service center

If none of these methods worked, you can only contact an authorized Xiaomi service center, which is especially true for devices with a fixed battery or a damaged power button.

Cost of repair in 2026 (example prices):

Before the service visit:

• 📋 Keep a check or warranty card (if the device is warranty).
• 🔐 Make sure that the smartphone has disabled the binding to the Mi Account (otherwise, after repair, you may need to confirm the original owner).
• 📱 Backup your data if your phone is at least somehow responsive to your PC connection.

Frequently asked questions