How to turn off Xiaomi smartphone if the screen crashed: all the ways from simple to complex

Broken screen on Xiaomi – the situation is stressful, especially if the smartphone does not turn off, and the sensor has stopped responding to touch. You can’t unlock the device, swipe notifications, or clamp down on the power button through the menu — but the phone keeps running, draining the battery and potentially overheating. In this article, we will discuss all possible ways to turn off, from elementary (a combination of physical buttons) to advanced (connection to the Internet). ADB Remote management through Mi Account).

It's important to understand that the method depends on the Xiaomi model, the MIUI version and the extent of damage. For example, one button combination will run on the Redmi Note 10 Pro, and another button combination will run on the POCO F5, we will show the universal solutions and nuances for popular lines, and you will learn what to do if the phone does not turn off even after all the manipulations, this can signal a short circuit or damage to the board.

Warn immediately: if the screen is not just cracked, and from under the glass oozes liquid crystal (black "ink"), do not try to turn on the device again - this can lead to corrosion of contacts, in which case it is better to immediately remove the battery (if possible) or take the phone to the service.

1.Switch off via physical buttons (the fastest way)

If the sensor doesn't work, but the power and volume buttons are working, try the standard combinations. Most Xiaomi will run one of these combinations:

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If after holding the buttons the phone vibrates, but does not turn off - it means that the Fastboot mode (black screen with a rabbit and the inscription) has worked. FASTBOOT). Then release the buttons and try another method.

On older models (such as the Redmi 4X or Mi A1), you may need to hold the buttons for up to 20 seconds. If the phone is less than 5% dead, it may not respond to prolonged pressing - in which case, plug in the charging and try again.

Make sure the buttons are not stuck by the impact

Try to clean the buttons from glass fragments

Connect the charger if the battery is discharged

Try all 3 button combinations in turn-->

Removal of the battery (for removable batteries)

If your Xiaomi model is one of those rare instances with a removable battery (for example, Redmi 3S, Redmi 4 or Mi Max), you can physically turn off the power.

1. Remove the back cover (a plastic shoulder blade or mediator will be required).
2. Carefully tuck the battery behind a special loop (do not pull the wires!).
3. Disconnect the battery plume from the motherboard (if it is not on the connector, and the solder - do not touch!).

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Note: Most modern Xiaomi (starting with the Redmi Note 5) have a fixed battery, and trying to extract it without experience can damage the plumes or short circuit, and if you're not sure, you better use other methods.

If the battery is swelling (the phone lid is raised), don't try to remove it yourself - it's dangerous! In this case, immediately bring the phone to the service or dispose of the rules (blown Li-ion batteries can ignite).

3. Shutdown via ADB (if USB debugging is enabled)

If your Xiaomi has previously activated USB debugging (Settings → About Phone → MIUI Version → 7 times tap → For developers → USB debugging), you can turn it off via your computer.

• 🖥️ Computer with installed Xiaomi drivers (download from the official website).
• 🔌 USB-cable (preferably original).
• 🛠️ Utility. ADB (Download Platform Tools from Google).

Step-by-step:

1. Connect the phone to the PC.
2. Open the command line (Win + R → enter cmd).
3. Go to the folder with ADB (for example, cd C:\platform-tools).
4. Enter the command: adb devices If the phone is determined (the serial number will appear), type: adb shell reboot -p This will turn off the device.

If the team doesn’t work, try an alternative:

adb shell input keyevent 26

(emulates the pressing of the power button).

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Note: If USB debugging wasn’t enabled in advance, this method won’t work, and it’s useless if the phone is locked with a pattern lock or password — ADB requires unlocking the screen for most commands.

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If ADB can’t see the device, try reinstalling the drivers manually through Device Manager (select “Xiaomi ADB Interface”).

4. remote shutdown via Mi Account (if an account is linked)

If your Xiaomi is linked to your Mi Account, you can try turning it off via the web interface.

• 📶 The phone is connected to the Internet (mobile data or Wi-Fi).
• 🔓 You have access to your Mi Account (login and password).
• 📱 Find Device has been activated in the settings.

Instructions:

1. Go to i.mi.com and log in.
2. Select your phone from the list of devices.
3. Click Find Device → Erase Data.
4. Confirm the action - the phone will start the reset process, and then turn off.

Cons of the method:

• ❌ All data on the phone is erased (photos, contacts, messages).
• ❌ It does not work on all firmware (on some Xiaomi with the MIUI 13+ default).
• ❌ Requires a network connection – if the phone is without the Internet, the team will not reach.

💡 Alternative: If Find Device is not available, try sending a command via Google Find My Device (if your phone has a Google account enabled). google.com/android/find, Select the device and press Erase the data.

5. Discharge the battery before completely shutting down

If no method has worked, the last option is to wait until the phone runs out, which can take hours to a day, depending on the model and battery status, and you can speed it up by this:

• 🔋 Turn on the maximum brightness of the screen (if it is even slightly glowing).
• 🎵 Run music or video playback through the speaker (if the phone is unlocked).
• 📡 Activate all wireless modules: Wi-Fi, Bluetooth, GPS, mobile.

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Warning: If the phone overheats during discharge (the body has become hot), immediately disconnect it from charging and put it on a non-combustible surface. Overheating may indicate a short circuit - in this case, it is better not to wait for full discharge, but to take the device to the service.

Once the phone is fully discharged, it will turn off on its own.

• ⚡ If the battery is severely damaged, it may not discharge to the end, but simply shut down at a critical level (for example, at 10%).
• 🔄 When connecting to charging, the phone may turn on again - be prepared to disconnect the cable immediately.

6. Contacting a service center: when nothing helps

If you have tried all the methods, but the phone still does not turn off, there is still professional help.

• 🔥 Phone warms, smells of a burn or body deformed (fire risk!).
• 💧 Under the screen visible liquid (damaged liquid crystal layer).
• 🔌 Power/volume buttons not working (feedback may have been removed).
• 📵 The phone does not respond to any manipulations, but continues to vibrate or make sounds.

📌 What they'll do in the service:

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Warning: Before visiting the service, do not try to disassemble the phone yourself if you do not have experience. This can lead to loss of warranty (if it is still valid) or additional damage. Also, do not connect the phone to charge if it is warming, this will exacerbate the problem.

💡 Tip: If you are planning a repair, save in advance IMEI phone (written on the box or under the battery) – this will help avoid activation problems after replacing the display on some models (Redmi Note 8 Pro, POCO X2).

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If the phone is warranty, do not try to repair it yourself - contact the authorized service center Xiaomi.

FAQ: Frequent questions about Xiaomi's broken screen shutdown