How to turn off Xiaomi phone if the touch screen is not working: all ways

The touch screen on Xiaomi has stopped responding to touch, and the phone needs to be turned off urgently? The situation is familiar to many people - from mechanical damage to software failures. The main problem is that without a working screen, standard methods of shutting down (pressing the power button or the switch-off menu) become unavailable. But there are at least 5 alternative ways that will help to safely deactivate the device even with a faulty touchscreen.

In this article, we will discuss hardware techniques (via physical buttons and battery), software solutions (using ADB and service commands), and emergency options for cases when the phone is completely frozen. Importantly, some methods require pre-preparedness (for example, enabled debugging over USB), so if your Redmi, POCO or Mi still works, read the instructions in advance.

⚠️ Warning: Forced shutdown of your phone can cause unsaved data to be lost or the file system to be damaged. If your device responds to charging, connect it to the network first and wait for background processes to stop completely (10-15 minutes).

1.Switch off through hardware buttons (for most Xiaomi models)

The most versatile way is to use a combination of physical buttons, which works on 90% of Xiaomi devices released after 2017, including the Redmi Note series, POCO X/F and Mi 10/11.

Instructions:

1. Press the Power button and hold it for 10-15 seconds, and on some models (e.g. Redmi 9A) it can take up to 20 seconds.
2. If the screen blinks or there is a vibration, release the button. The phone should start the shutdown procedure.
3. If there is no reaction, try the combination Power + Volume up (hold 10 seconds) and force the device to restart, after which it can be turned off in the standard way (if the sensor is triggered).

✅ Suitable for: All models with a non-removable battery (for example, Xiaomi 12 Pro, POCO F4).

❌ It will not work if: The power button is mechanically damaged or the phone is completely discharged.

Make sure your phone is not connected to charging (can block the shutdown)

Try to pinch the buttons in different combinations (Power + Volume Down also sometimes works)

If the phone vibrates but doesn’t turn off, try again in 30 seconds.-->

Removal of the battery (only for older models with removable battery)

If your Xiaomi is released before 2016 (e.g. Redmi 3S, Mi 4i), it may have a removable battery, in which case the most reliable way to turn off the power is to physically turn off the power, the only method that is guaranteed to work even if the system is completely locked, but only for outdated devices.

Step-by-step:

• 🔧 Remove the back cover of the phone, pull the groove (usually at the bottom next to the charging connector) or apply a plastic card to it.
• 🔋 Carefully remove the battery by pulling the tongue (if any) or twig the edges with your nails. Do not use metal objects - the risk of short circuit!
• ⏱ Wait 30 seconds before re-installing the battery (this will reset the residual charge in the capacitors).

⚠️ Note: On new Xiaomi models (after 2017), the battery is glued to the body, and trying to remove it without special tools and skills will damage the plumes or blow up the battery.

3. Shutdown via ADB (if USB debugging is enabled)

If your Xiaomi has previously been activated debugging via USB (Settings → About Phone → MIUI Version → 7 times press to unlock the developer options), you can turn it off using your computer and the ADB utility. This method works even with a completely idle screen, but requires pre-configuration.

Instructions:

1. Connect your phone to your PC through USB-cable (preferably original).
2. Open the command prompt (Win + R → enter cmd) and go to the folder with ADB (or add it to the environment variables).
3. Enter the command to check the connection: adb devices If the phone is determined (the serial number will appear), perform: adb shell reboot -p This will gently turn off the device.

💡 Useful advice: If the team reboot -p It didn’t work, try a forced reboot:

adb shell "echo 1 > /sys/power/state"

Careful:

Yeah, regularly.|Only in emergency cases.|No, but I want to learn.|No, I don't plan on.-->

4. Use of service codes (for some MIUI firmware)

Older versions of MIUI (before 12th) had power management service codes that allowed you to turn off your phone via a bell or SMS, but in modern firmware most of them are disabled for security reasons. However, on some devices (such as the Redmi 7 or Mi A2), you can still try the following combinations:

Methods of activation:

• 📞 Call from another phone: Dial your Xiaomi number from another device and enter the code ##7594## during the call. This should initiate a shutdown (does not work on all models).
• 💬 SMS-Team: Send to the phone SMS This method must be configured in the engineering menu (not available on all firmware).

⚠️ Note: Service codes may conflict with security updates MIUI. If after entering the code the phone restarted instead of turning off - do not try again, this can lead to a system freeze.

5. Emergency shutdown when getting stuck (if the phone doesn't respond)

If Xiaomi is completely frozen (the screen is not changing, the buttons are not working), and the battery is not removable, then only forced power reset remains, which should be used as a last resort, since it is equivalent to pulling the cord out of the PC system unit.

How to do this:

1. Press the Power and Volume button up for 20 to 30 seconds at the same time. Some models (e.g., POCO F3) may need to hold up to 40 seconds.
2. If the phone vibrates but doesn’t turn off, try again by adding the Volume button down (hold all three buttons).
3. After a forced shutdown, wait 1-2 minutes before re-energizing to avoid overheating.

🔥 Warning: Frequent use of this method can cause damage to the file system (especially if the phone was recording data at the time of reset). DCIM and downloads.

💡

If the phone is stuck when you update MIUI, DO NOT force it to turn it off! Wait 1-2 hours - the system can complete the process on its own.

6. Contacting a service center: when nothing helps

If none of these methods worked, and the phone still does not turn off, there are two options:

1. Battery discharge: Leave the device uncharged for 12 to 24 hours. After full discharge, it will shut down automatically. Minus: a long process, and the next time you turn on, you may need to reset your settings.
2. In official centers Xiaomi can turn off the phone through service equipment (for example, EDL-Mode) or temporarily connect the screen to the diagnostics.

📌 When to go to the service:

• 🔧 The phone does not respond to all hardware buttons.
• 💥 On the screen appeared physical damage (cracks, fluid drips).
• ⚡ The battery swelled (see on the raised cover or screen film).

⚠️ Warning: If you suspect that the phone has been flooded or dropped from a height, DO NOT try to turn it on again. A short circuit can disable the motherboard and repair it will cost more.

💡

Forced shutdowns are always a risk. If the phone contains important data, try connecting to it first via ADB or MTP (in charging mode).

FAQ: Frequent questions about Xiaomi turning off without sensor