How to turn off Xiaomi smartphone if the screen is not working: the full guide

Xiaomi's smartphone stopped responding to touch, the screen went out or shows artifacts, but the device still works? The situation is familiar to many owners of Redmi, POCO or Mi series. The main problem is the inability to turn off the phone in the standard way through the menu. However, there are alternative methods that will help to safely turn off power even without a working display.

In this article, we will discuss 7 proven ways to turn off Xiaomi with a broken screen, from simple button combinations to advanced methods using ADB and hardware reset. Also, you will learn what actions can harm the device and what can bring it back to life. Importantly, some methods require preliminary preparation (for example, enabled debugging over USB), so read carefully!

If your Xiaomi isn't responding to charging, vibrating, or showing signs of life, the problem can go deeper, from a dead battery to damage to the motherboard, in which case you'd better go to the service center, but if the phone is buzzing, vibrating, or making sounds, but the screen is still black, then we're going to take action.

1. Method: Hard Reboot (Force Reboot)

The fastest and safest method is forced reboot, which works on all Xiaomi models, including the Redmi Note 10/11/12, POCO F3/X3 and Mi 11/12.

For this:

1. Press the power button and the volume button at the same time.
2. Hold them for 10-15 seconds until the phone vibrates or the screen goes out (if it reacts a little).
3. After vibration release the buttons – the device should restart.

⚠️ Warning: If the screen never worked after the reboot, but the phone turned on (sounds heard, lights on), try connecting it to a PC or charging.

2. Method: Turn off via button combination (Recovery Mode)

If a hard reboot doesn't work, try re-entering Recovery, which is a method that works for devices with an unlocked bootloader or standard MIUI Recovery, and in some cases, you can find an option to turn off.

Instructions:

1. Turn off the phone (if it is not already turned off) using the method from the first method.
2. Press the power button + volume button and hold for 5-7 seconds until the Mi logo appears.
3. Release the buttons and you will be taken to the Recovery menu (if the screen is even slightly working, you will see text in English or Chinese).
4. Use the volume buttons for navigation and the power button to select Power Off.

🔹 What to do if the menu is not displayed?

If the screen is completely black, but you are sure that the phone is turned on (by vibration or sound), try:

• 🔄 Press Volume Down 3 times, then Power - this may match the choice of Power Off item.
• 🕒 Wait 30 seconds – sometimes the device shuts down automatically after inactivity in Recovery.

Press Power + Volume up for 5-7 seconds

Wait for the vibration or the Mi logo

Press Volume Down 3 times (Power Off selection)

Press the food to confirm-->

Method 3: Use of ADB (for advanced users)

If your Xiaomi has previously been enabled debugging USB (USB Debugging, you can turn it off via computer ADB (Android Debug Bridge: This method requires pre-setting, but it's one of the most reliable.

Step-by-step:

1. Connect your phone to your PC through USB-cable (preferably original).
2. Open the Command Prompt (Windows) or Terminal (macOS/Linux) in the folder with ADB (usually C:\platform-tools).
3. Enter the command to check the connection: adb devices If the device is determined, you will see its serial number.
4. Execute the switch off command: adb shell reboot -p The phone should shut down in a few seconds.

⚠️ Attention: If ADB Can't see the device, try it:

• 🔌 Reconnect the cable or use another port USB.
• 🔄 Reboot your PC or install Xiaomi drivers manually.
• 📱 Make sure the debugging is done USB was turned on before the screen broke.

4. Method: Battery recovery (for older models)

On Xiaomi smartphones before 2019 (e.g. Redmi 4X, Mi A1, Redmi Note 5), the battery was removable, and if you have this model, you can physically turn off the power by removing the back cover and removing the battery for 10-15 seconds.

🔧 How to do this:

• 🛠️ Take a plastic spatula or mediator to tuck in the back cover (start with the corners).
• ⚡ Carefully disconnect the battery plume or remove it (unless it is on glue).
• 🕒 Wait 15 seconds and set the battery back.

⚠️ Note: On the newer models (Redmi Note 10 and newer), the battery is non-removable:

• 🔥 Damage to the plume and complete loss of power.
• 💥 Battery bloating (if it has already been damaged).
• ❌ Loss of warranty (if the device is under warranty).

5. Method: Discharge of the battery to zero

If no buttons are working and ADB is not available, you can wait until the phone is completely discharged.This method takes a long time (from a few hours to a day), but it is guaranteed to turn off the device without risk of damage.

🔋 How to speed up discharge:

• 🎵 Turn on music or video at maximum volume (if your phone responds to voice commands or is connected to a Bluetooth speaker).
• 🔦 Turn on the flashlight (if activated via Quick Ball or gestures).
• 📡 Activate all wireless modules: Wi-Fi, Bluetooth, GPS, mobile.

⚠️ Warning: After a full discharge, the phone may not turn on immediately, you will need to wait 10 to 30 minutes to charge:

• 🔌 Power Controller (requires diagnostics in the service).
• 🔋 Battery (swelling or deep discharge).

💡

If the phone doesn't turn on after it's discharged, try connecting it to another charger or using a fast-charging cable. Sometimes standard cables don't provide enough current to "wake up" a discharged battery.

6. Method: Service codes and engineering menu

On some Xiaomi models, you can turn off your phone through an engineering menu or service code, which works if the screen displays even a little information or the phone responds to keyboard input (for example, through a keyboard). OTG-cable).

📞 Service codes for shutdown:

• 🔢 ##7594## - Forced shutdown (not working on all models).
• 🔢 ##4636## - Test menu, where sometimes there is a Power Off option.

🛠️ How to enter code without a screen:

1. Connect. USB-keyboard OTG-adapter.
2. Press Win. + R (if the phone is defined as HID-device and enter the code.
3. Or use voice input (if Google Assistant is enabled).

⚠️ Warning: Service codes may reset settings or cause unstable device performance. Do not use unknown combinations - this may lead to:

• 📵 Poose. IMEI (old-model).
• 🔄 A looped reboot.

7. Method: Contacting the service center

If none of the methods worked, and the phone is important to you (for example, it stores unsaved data), it is better to contact the official service center Xiaomi. the cost of diagnosis is usually 500-1500 rubles, and screen repair – from 3000 to 10 000 rubles depending on the model.

🔧 What they'll do in the service:

💡 How to choose a reliable service:

• 🏢 Prefer official Xiaomi service centers – they use original parts.
• 💰 Check the cost of repairs before handing over the phone – some services inflate prices after diagnosis.

💡

If encryption or bootloader locking has been enabled on the phone, you may need to enter a password after the repair, make sure you remember it, or save the backup codes until the device is delivered to the service.

FAQ: Frequent questions about turning off Xiaomi with a idle screen