How to turn off Xiaomi smartphone if the screen is not working: step-by-step instructions

A broken screen on Xiaomi is one of the most unpleasant breakdowns that leaves the user without access to the basic functions of the smartphone. But even if the touchscreen does not respond to touch, and the display shows only a black screen or artifacts, the device can still be safely turned off.

In this article, we’ll look at all the possible ways Xiaomi can turn off (including Redmi, POCO, and Black Shark models) from broken screen hardware techniques to advanced techniques using ADB, Fastboot, and even disassembly. Each method is illustrated in detail and adapted to different scenarios, from no button response to situations where the screen is shining but not displaying a picture.

1. Hardware switching off with buttons (universal method)

The most reliable way to turn off Xiaomi with a broken screen is to use physical buttons, which works on 99% of models, including the old Redmi 4X and the new Xiaomi 14, as it does not depend on the state of the software. Importantly, the sequence of taps may vary depending on the version of MIUI and the type of screen breakdown.

If the screen is completely black, but the smartphone makes sounds or vibrates when you press the buttons, try the standard combination:

• 🔘 Press the power button for 10-15 seconds before the vibration or the sound of the shutdown appears, POCO F3) You may need to hold up to 20 seconds.
• 🔄 If your smartphone doesn’t respond, try the power button combination. + Volume increase (hold 10-12 seconds) This will force the device to restart.
• 🛑 On models with a non-removable battery (for example, Xiaomi) 13T) Hold the power button + Reduce volume to vibration (usually 8-10 seconds).

⚠️ Warning: If after holding the buttons, the smartphone starts to warm or make uncharacteristic sounds (such as a beep), immediately release the buttons! This may indicate a short circuit in the power chain.

Make sure your smartphone is not connected to charging |Try to connect your headphones – if you hear the charging sound, the device is on |Push the power button 1 time – there should be vibration |Check the notification indicator (if any)

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2. Shutdown via charging connection (method for "dead" screens)

If the screen not only doesn't respond to touch, but also doesn't show any picture (even backlights), you can try turning off the smartphone through the charging response, which works thanks to built-in MIUI mechanisms that are activated when connected to the power source.

Instructions:

1. Connect your smartphone to the original charger (preferably with a cable from the kit).
2. If the screen remains black but a charging indicator appears (such as a red light bulb), hold the power button + increase volume for 15 seconds.
3. On some models (for example, Redmi Note 10 Pro) after connecting the charging, an automatic reboot works - wait for the vibration and immediately press the power button.

💡 Useful tip: If the smartphone is discharged to 0%, before turning off, allow it to charge for at least 5-10 minutes. This will prevent failures in the power controller, which can occur when forced to turn off on a fully discharged battery.

3. Using ADB to turn off (for advanced users)

If the smartphone has previously been included debugging USB, It can be turned off via a computer using a tool. ADB (Android Debug Bridge.This method is suitable for devices that do not have a touch-responsive screen, but USB-The port is operational and the computer recognizes the connected device.

Step-by-step:

1. Download and install Platform Tools (includes ADB and Fastboot).
2. Connect your smartphone to your PC through USB-cable (preferably original).
3. Open the command line (Win + R → enter cmd) and go to the folder with ADB: cd C:\platform-tools
4. Check if the PC sees the device: adb devices If the serial number appears in the answer, the connection is established.
5. Execute the shutdown command: adb shell reboot -p

⚠️ Note: If you see unauthorized status in response to the adb device command, it means that debugging is not possible. USB It wasn't confirmed on a smartphone before. ADB-The method will not work and you will have to use other methods.

Yes, pre-installed |No, not included |I don't know |I have another brand-->

4. Forced Fastboot reset (if ADB doesn't work)

If ADB doesn’t work (for example, because it doesn’t have confirmed debugging), you can try turning off your smartphone via Fastboot mode, which is suitable for devices that respond at least partially to buttons, but the screen doesn’t allow you to log in.

Instructions:

1. Turn off the smartphone with a long hold of the power button (if not turned off – remove and insert back the battery if it is removable).
2. Click the combination to log into Fastboot: 📱 For most models: the power button + Reduce volume (hold until the Fastboot logo appears). 🔧 Nana POCO M3 And so on: power button. + loudening.

Fastboot

fastboot oem off-mode-charge 0

or (for older models):

fastboot reboot-poweroff

⚠️ Note: Fastboot commands can reset settings or damage data if entered incorrectly.Do not use other commands (e.g. fastboot erase) unless you are sure of their purpose!

💡

If your smartphone isn’t included in the Fastboot, try plugging it into charging for 5 minutes and then repeating the button combination.

Disassembly of the housing and battery disconnection (last resort)

If no software method has worked, the power is physically turned off by disassembling the smartphone, which is recommended only if:

• 🔋 Removable battery (for example, on Redmi) 4A, Redmi 5A).
• 🛠️ You have experience disassembling machinery or suitable tools (plastic blades, sucker, screwdriver). T3/T5).
• 💥 The smartphone overheats or behaves unstable (for example, spontaneously turns on / off).

Step-by-step instructions for non-removable batteries (on the example of Xiaomi Redmi Note 8 Pro):

1. Turn off your smartphone (if possible) and remove it. SIM-memory-card.
2. Heat the back cover with a hair dryer (60–70°C) for 2-3 minutes to soften the glue.
3. Carefully tuck the lid with a plastic spatula, starting at the bottom edge (where the charging connector is).
4. Unscrew the screws that hold the metal plate of the battery (usually 5-7 screws of the Phillips #00 type).
5. Disconnect the battery plume (it is connected to the motherboard with a small connector) and gently apply it with a plastic blade.
6. Wait 30 seconds – the smartphone will completely turn off.

⚠️ Note: When disassembling Xiaomi with a non-removable battery (for example, Xiaomi 12 Pro) is high risk of damage to the plumes of the display or camera. If you are not sure of your skills, you should contact the service center. Also remember that self-disassembly removes the device from the warranty (if it is still valid).

6. Offline via service menu (hidden codes)

On some Xiaomi models (especially older ones like the Redmi 3S or Mi 5), you can turn the device off via the service menu even if the screen doesn’t respond to touch.

Instructions:

1. Make sure your smartphone is on (if the screen is black, check for vibration or sound).
2. Dial the combination to enter the service menu: 🔢 For most models: power button (1 time) → volume increase (5 times) → volume reduction (1 time). 📟 Nana POCO X3: power button (3 seconds) → volume increase (3 times).

Power Off

💡 Useful tip: If you are not sure about the combination for your model, try the universal way: hold the power button + loudening + Reducing volume simultaneously for 10 seconds, which will work on most Xiaomi devices from 2018 to 2022.

7. Contacting a service center: when nothing helps

If none of these methods worked, the problem is likely a hardware malfunction that requires professional intervention.

• 🔥 The smartphone overheats even when turned off.
• 💧 On the screen, you can see divorces or underdraws (liquid getting into the screen).
• ⚡ When connected to the charger, a crackle or smell of burning is heard.
• 🔄 The device is cyclically restarted without your involvement.

Before the service visit:

• 📋 Write it down. IMEI Smartphone (can be found on the box or under the battery if it is removable).
• 🔒 Make sure the device has disabled the “Find My Device” feature (if the screen is not working, you can do this via the web version of Mi Account).
• 💰 Check the cost of diagnosis – in official Xiaomi services it is usually free.

⚠️ Note: If your smartphone has enabled data encryption or protection through Mi Account, after repair, you may need to reset to factory settings).

💡

If the smartphone is warranty, DO NOT disassemble it yourself! official service centers Xiaomi free of charge will replace the screen under warranty, if the breakdown is not caused by mechanical damage (for example, a fall).

FAQ: Frequent questions about turning off Xiaomi with a idle screen