How to turn off Xiaomi if the screen is not working and the power button requires confirmation on the display

Xiaomi's smartphone has stopped responding to touch, and the power button requires confirmation of action on a screen that is not working?The situation is familiar to many users who have faced hardware or software failures. The problem is complicated by the fact that the standard shutdown through a long Power press triggers a menu with a choice of actions - and without a working touch screen, it is impossible to confirm the command.

In this article, we will discuss all the working ways to force Xiaomi to shut down (including the Redmi, POCO, Mi and Black Shark models) without the need to interact with the screen. From simple button combinations to using ADB and physically turning off the battery, you will find a solution for even the most difficult cases. Importantly, some methods require preliminary preparation (for example, enabled debugging over USB), so read carefully.

Why Xiaomi doesn’t shut down in the standard way

The reasons why Xiaomi smartphone ignores attempts to turn off through the power button, several.

• 🔧 Hardware damage touchscreen – a broken or detached display module does not transmit touch signals, but the system continues to wait for confirmation.
• 🖥️ Software failure MIUI — interface freeze or error in the operation of the screen drivers (for example, after a failed update).
• 🔋 Battery discharge – at a critical charge level (below 3%), the system can block the shutdown to avoid data loss.
• 🛠️ Failure of the power button – physical wear or moisture leads to incorrect operation of the key.

In most cases, the problem is solved by a forced reboot or power outage, but if the screen is completely black (no backlighting), and the smartphone does not respond to charging, this may indicate damage to the display plume or motherboard, in which case professional repair will be required.

⚠️ If before breaking the screen flashed, showed artifacts or spontaneously pressed elements – do not try to turn off the device through the device ADB It can aggravate memory damage, and it is better to remove the battery immediately (if possible).

Method 1: Forced reboot via button combination

The most versatile method, running on 90% of Xiaomi models (including Redmi Note 10/11/12, POCO X3/X4, Mi 11/12).It does not require a desktop screen or presets, but resets all unsaved data in applications.

Instructions:

1. Press the Power + Volume Up buttons at the same time.
2. Hold them for 10-15 seconds until the device vibrates and reboots (on some models, the screen may flash the Mi logo).
3. After the vibration release the buttons. The smartphone should start a standard boot.

If the combination does not work, try an alternative:

• 🔄 Power + Volume Down (hold 10-20 seconds).
• 🔄 Power + Volume Up + Volume Down (Simultaneously for Older Models).

Remember the start time of button retention |Do not release the keys until the vibration |If it does not work, try another combination | After rebooting, check the screen reaction-->

Some devices (such as Black Shark 4/5) require a power button to be held for 20 to 30 seconds to force a reboot, which is due to a game mode that blocks fast reboots.

Method 2: Disconnect via ADB (if debugging was enabled)

The method is suitable for users who have previously activated USB debugging in the developer settings. If you haven't enabled this option, skip the section.

What you need:

• 🖥️ Computer with installed Xiaomi drivers and package ADB Tools.
• 🔌 USB-cable (preferably original).
• ⚡ Smartphone with a charge of at least 5-10% (so as not to turn off during the process).

Step-by-step:

1. Connect your smartphone to your PC via USB.
2. Open the command prompt (Win + R → enter cmd) and execute commands in order: adb devices If the device is determined (its serial number will appear), continue. If not, check the driver or cable.
3. Execute the shutdown command: adb shell reboot -p The smartphone should shut down instantly.

⚠️ Note: If after the command adb devices there is a request for confirmation of debugging on the screen of the smartphone - this method will not work (need a working display.

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If ADB doesn’t see the device, try reinstalling the driver through Xiaomi’s official website or using Mi PC Suite to install it automatically.

Method 3: Removal of the battery (for models with removable battery)

This method is only suitable for older Xiaomi models (before 2017) where the battery was not integrated into the case.

• 📱 Redmi 3S/4/4A/4X
• 📱 Mi 3/4/4i/5
• 📱 Redmi Note 3 (Mediatek)

Instructions:

1. Turn off your smartphone (if possible) or wait until it is completely discharged.
2. Remove the back cover with a plastic shoulder blade or mediator (do not use metal objects!).
3. Gently disconnect the battery plume or remove the battery (depending on the model).
4. Wait 1-2 minutes and reconnect the battery.

Method 4: Discharge the battery before automatic shutdown

If no button combinations work and ADB is not available, the only safe way to do so is to wait until the smartphone runs out on its own, which can take anywhere from a few hours to 2-3 days depending on the model and battery status.

How to speed up the process:

• 🔌 Connect the smartphone to charging and immediately disconnect – this can cause a failure of the power controller.
• 📶 Turn on maximum brightness (if the screen reacts even slightly) and activate modem modem mode (via the screen). USB-debugging, if it was included).
• 🎵 Start playing music or video at maximum volume (if speakers are running).

After the full discharge, the smartphone will shut down automatically.

• ❌ Risk of loss of unsaved data (photos, messages, open documents).
• ❌ There may be file system errors when you turn on the next.
• ✅ Safe for hardware (as opposed to physical battery removal).

Forced button reboot|ADB-team|Battery recovery|Battery discharge|Nothing helped.-->

Method 5: Using Fastboot Mode (for Power Users)

If a smartphone responds to a PC connection (defined as a device in Fastboot), it can be turned off via special commands.This method requires drivers and a Fastboot Tools package installed.

Instructions:

1. Turn off your smartphone (if possible) or transfer to Fastboot via Power + Volume Down (hold 5-10 seconds).
2. Connect the device to the PC and open the command line.
3. Check the connection: fastboot devices If the device is determined, execute the shutdown command: fastboot oem off-mode-charge 0 Or forced shutdown: fastboot reboot --bootloader shutdown

⚠️ Note: Fastboot commands can cause a reset or damage to the bootloader if entered incorrectly.Do not use this method unless you are confident in your actions.

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Fastboot mode is not the same as Recovery. If the device is not identified after the command of fastboot devices, then it is in a different state (for example, it got stuck on the Mi logo).

What to do after turning off the smartphone

After a successful shutdown, it is important to turn it back on correctly to avoid repeated crashes.

• 🔋 Charge your smartphone to at least 20% before turning on (use the original adapter).
• 🔧 If the screen is still not working, connect the device to the PC and check it through ADB or Mi PC Suite.
• 📱 Try to enable Safe Mode (hold Volume Down when enabled) to check if it is not caused by a third-party app crash.
• 🛠️ If the problem recurs - contact the service center for the diagnosis of touch screen or motherboard.

If the screen is working after turning on, but periodically “glues”, follow the following steps:

1. Go to Settings → About Phone → Update the system and install the latest patches.
2. Reset settings via Settings → Additional → Restore and Reset (select Settings Reset, but don’t format internal memory).
3. Check your smartphone for viruses with Mi Security or Malwarebytes.

FAQ: Frequent questions about turning off Xiaomi with a idle screen