How to check the warranty on the smartphone, smart watches and other Xiaomi equipment: all ways

Have you bought a Xiaomi Redmi Note 12 or Mi Band 8 but aren’t sure if the warranty is valid? or are planning a handheld purchase and want to make sure the seller isn’t cheating with the warranty period? In this article, all the current ways to verify Xiaomi warranty in 2026, including official services, hidden features MIUI and life hacks for equipment without a box.

We will learn how to check the guarantee for IMEI, We'll show you what to do if you don't have a warranty, if you have a check, if you don't have a license, if you don't have a license, if you don't have a warranty, if you have a service number, and all of these methods have been tested on the latest Xiaomi 14, POCO F6 Redmi Watch 4, but it works for 2020-2023.

1.Official method: Checking the warranty through the Xiaomi website

The most reliable method is to use Xiaomi’s official warranty check service, which is suitable for smartphones, tablets, smartwatches, headphones and even routers. IMEI (for telephones) or serial number (for other equipment).

Where do you get this data?

• 📱 IMEI Smartphone: dial *#06# on the call keyboard or look at Settings → The phone. → General information.
• 📦 Serial number: on the sticker under the battery (if removable), on the box or in the same device settings.
• 🖥️ For laptops/TV: serial usually on the back or in Settings → About the system.

Next, go to the Xiaomi warranty check page (works for all regions, including Russia and the CIS) and enter the data.

• 📅 Device activation date.
• ⏳ Remaining warranty period (usually 12 or 24 months, depending on the model).
• 🌍 Region of sale (important for international guarantee).
• ⚠️ Status of "service device" (if repaired under warranty).

💡

If the Xiaomi website doesn’t open, try using it. VPN Connecting to Hong Kong or Singapore – sometimes blocked in some regions.

Attention! If the device is purchased in Europe or China but used in Russia, the warranty may not work. Xiaomi binds warranty obligations to the region of first activation. 13T, Buying in Germany will not be able to repair under warranty in the Russian service center.

2. Verification of the guarantee through the Mi Account application

If you have a Mi Account (the one your phone is linked to), you can check the warranty directly in the mobile app, which is convenient when you don’t have a computer at hand or want to save a screenshot of the confirmation.

Instructions:

1. Download the Mi Account app from Google Play or the App Store.
2. Sign in with the same login as on the device.
3. Go to the Devices section → select the right gadget.
4. Click Warranty or Details (in new versions of the app).

Here you will see the same information as on the site, but with a bonus: the history of calls to the service (if any), this is useful when buying used equipment, so you will find out whether the phone has been repaired before.

Update your Mi Account to the latest version|Check that the device is linked to the account|Restart your phone and try again.|Try another way (for example, through a IMEI)

-->

If the app displays the status "Device not found", it may mean that:

• The phone is not original (fake).
• IMEI It has been changed (for example, after the motherboard was repaired).
• The device was removed from the account by the previous owner.

3. Check by check or box: what to look for

If you buy Xiaomi hand-held, always ask the seller for a check or a warranty card, even without a box, these documents can confirm the warranty.

⚠️ Attention, if IMEI The box and the phone (*#06#) are not the same, either a fake or a device after a major repair (motherboard replacement.

Also check if the sticker on the box is overstuffed. IMEI, to hide theft or locking of a phone, signs of fake:

• 🔍 Uneven edges of sticker.
• 🎨 blurry.
• 📏 Disambiguation of flowers with the original packaging.

New in the official store|B/w off the hand|New at the resellers.|Other-->

4. Hidden methods: check through the engineering menu and ADB

If standard methods don’t work (e.g., Xiaomi’s website doesn’t respond or the device isn’t tied to an account), alternative methods can be tried. They require a little technical knowledge, but often help in difficult cases.

Method 1: Engineering menu (for smartphones)

1. Open the Phone app and dial ##4636##.
2. Go to the phone information section.
3. Scroll down to the Warranty or Warranty block.

This may show the warranty expiration date or “In Warranty”/“Out of Warranty” status.

Method 2: ADB command (for advanced users)

If the engineering menu does not show data, try to execute the command via ADB:

adb shell dumpsys warranty

This command will display warranty information if it is stored in firmware. It does not work on all models (tested on Xiaomi). 12T and POCO X5 Pro).

⚠️ Attention! Use! ADB And the engineering menu can drop the warranty counter on some models, and if you're not sure what you're doing, you'd better use the official methods.

5. Verification of warranty for smart watches, headphones and other equipment

Not only Xiaomi smartphones are warranty-free, but smartwatches (Mi Band, Redmi Watch), headphones (Xiaomi Buds), routers (Mi Router) and even electric scooters (Mi Electric Scooter) are also warranty-worthy, but verification for them has nuances.

For smart watches and fitness bracelets:

• 📱 Use the Mi Fitness or Zepp Life app (for new models).
• 🔍 Serial number is usually indicated on the back of the case (you will have to remove the strap).
• 📅 Warranty for Mi Band – 6 months, Redmi Watch – 12 months.

For headphones and TWS:

• 🎧 The serial number can be found on the sticker inside the case or on the headphones themselves.
• 🔋 Xiaomi Buds warranty is 12 months, but does not apply to the battery (wear and tear is considered natural).

For routers and smart homes:

• 📡 The serial number is indicated on the bottom panel of the device.
• 🔌 Warranty for Mi Router – 24 months, but does not cover damage from voltage surges.

For all these devices, the main way to check is through the official Xiaomi service, but instead of using the official Xiaomi service. IMEI You need to enter the serial number.

💡

Xiaomi smartwatches and headphones are often sold without boxes. Without a serial number, you can't check the warranty - ask the seller for a photo of the stickers from the device!

6.What to do if the guarantee is not determined or expired

Sometimes Xiaomi's system doesn't find the device or shows "Guarantee expired" status, even though it should be valid by the date of purchase.

If you are sure that the warranty should work, but the system does not see it:

1. Contact Xiaomi support via the official website (select "Russia" or "Global").
2. Provide scans of the check, photo IMEI and serial number.
3. If you bought in an official store (for example, Mi Store or Messenger), contact there with a claim.

⚠️ Xiaomi may refuse warranty if it is not guaranteed:

• 🔧 The device has traces of autopsy or repair not in the service center.
• 💧 It got moisture (even if the phone did not sink - quite high humidity).
• 🔥 Overheating or mechanical damage (cracks, dents).

7. Xiaomi International Warranty: Myths and Reality

Many people think that Xiaomi's warranty is worldwide, but it's not, and the company's binding warranty is to the first activation region.

• 🇪🇺 Phones purchased in Germany can be repaired under warranty in any EU country.
• 🇷🇺 But the same phone will not be repaired under warranty in Russia, if it is not intended for our market.
• 🇨🇳 Devices from China (local market versions) have no international warranty at all.

How to find out the region of your device:

1. Look at the box sticker, and it shows Region Code (e.g., the box, RU for Russia, EU Europe).
2. Check the firmware language in your phone settings: if there is no Russian on the list, it is not the official version for the CIS.
3. Google the model. + "region" - on forums (e.g, 4PDA) It is often discussed for which markets the equipment is intended for.

If you are planning a trip and want to take advantage of the guarantee abroad:

• 📄 Bring a check and a warranty card (some countries require them even for electronic registration).
• 🌐 Check the addresses of Xiaomi service centers in the host country.
• 💬 Write in support of Xiaomi in advance – they will tell you whether repairs are possible under your warranty.

8. Alternative services of guarantee verification

If Xiaomi’s official website is down or you don’t trust its data, you can use third-party services that aren’t always accurate, but sometimes help identify fakes or gray devices.

Top.-3 service-tested:

1. SNDdeep.info - checks out IMEI Producer base, production date and model.
2. IMEI.info – defines the country of origin and originality IMEI.
3. CheckCoverage (yes, it’s an Apple service, but it’s also sometimes recognized by Xiaomi) is a way to check serial numbers.

⚠️ Attention, third-party services may:

• 🕵️‍♂️ Err on dates (especially for new models).
• 🔒 Keeping your data safe (IMEI, Serials – Do not enter them on dubious sites.
• 🚫 Xiaomi warranty not to be seen – they only check technical data.

It’s better to use them as an additional source, not a primary one, for example, if Xiaomi is showing a warranty until 2026, and SNDdeep.info claims that the phone is released in 2020, this is a reason to be wary.

💡

The only 100% reliable way to verify warranty is official Xiaomi service. All other methods give only approximate data.

FAQ: Frequent questions about Xiaomi warranty