Why IMEI Warranty Checking Is the Only Reliable Way
Buy Xiaomi Redmi Note 13 Pro+ from hand or in an unofficial store and doubt the originality? Or just want to know how many months of warranty is left on your POCO F5? IMEI check is the only method that gives accurate information directly from the manufacturer. Unlike checks or boxes that are easy to forge, the IMEI number is rigidly tied to the iron part of the smartphone and duplicated in the database Xiaomi.
Since 2022, the company has tightened control over service centers, requiring even repairs under warranty to check the IMEI against the official base, which means that if your Xiaomi 14 Ultra is listed as βgrayβ (brought informally), repairs may be refused β even if the warranty period has not expired. In this article, we will examine all the current methods of verification, including hidden nuances that are not written about on the forums.
Where to get IMEI on Xiaomi: 4 proven methods
Before you check the warranty, you need to find the IMEI itself. Xiaomi can duplicate it in several places - use at least two sources to avoid errors. For example, on fake IMEI devices on the box and in the phone settings often do not match.
- π± Through phone settings: go to Settings β The phone. β General information β Status IMEI. Two-simulated models (e.g. Redmi 12) 5G) There will be two numbers, check both.
- π¦ On the box: look for a barcode sticker with a 15-digit number. On new models (2023-2026.) IMEI It can be hidden under a protective layer - carefully put it under the nail.
- π Under the battery: relevant for older models with removable battery (for example, Redmi) 4A). The sticker is usually located on the back panel under the accum.
- π¬ Through USSD-code: enter in the phone keyboard *#06# - a window will appear with IMEI. It works even on locked devices.
π‘
If the IMEI on the box and the phone settings don't match, you're 100% fake or a device with a replacement motherboard, and then the warranty is automatically voided.
Note: on devices with dual SIM-cards (for example, Xiaomi) 13T Pro will be two IMEI β IMEI1 and IMEI2. To check the warranty, one number is enough, but if the smartphone was under repair, the service center could replace the communication module, and IMEI In this case, use the number that appears in the settings *#06#.
Method 1: Xiaomi official website (most reliable)
The manufacturer provides a tool to verify warranty through its website, which works for all models released after 2018, including POCO, Black Shark and Redmi.
- Go to the checkout page: https://www.mi.com/global/verify (for global versions) or https://www.mi.com/verify (for Chinese versions).
- Enter IMEI, serial number (located in the same place as IMEI) and captcha.
- Press Verify and wait for the result. The system will show the status of the warranty, the activation date and the region of sale.
If your Xiaomi was bought in China but is used in Russia, the site may show an error "This device is not intended for your region." This does not mean no warranty - just the device is intended for another market. β3 (via Mi Account).
Check the correctness of the input (15 digits without spaces)
Try another browser (we recommend Chrome or Firefox)
Use a VPN with Hong Kong or Singapore
Check if the antivirus is blocking the connection to mi.com-->
| A message on the website | What does it mean? | Action |
|---|---|---|
| Warranty valid until DD/MM/YYYY | The guarantee is valid until the specified date. | Save the screenshot - it will be useful in the service center |
| No warranty information | IMEI not found in the database or warranty expired | Check the IMEI again or contact support |
| Device not activated | Phone not activated (new, unpacked) | Turn on your smartphone and connect to your Mi Account |
| Region mismatch | Device for another market (for example, Chinese in Russia) | Try the Mi Account method or contact the service |
Method 2: Mi Account application (for activated devices)
If your Xiaomi is already linked to your Mi Account, you can check the warranty directly in the mobile app, which is convenient because it does not require manual IMEI input β the data is pulled up automatically, but it only works for devices purchased in official stores or from authorized sellers.
- Download the Mi Account app from Google Play or the App Store.
- Sign in with the same account that your phone is linked to.
- Go to the Devices section β [Your model] β Warranty.
- The system will show the date of the warranty and its expiration, and you can see the history of repairs (if any).
If the app does not have a "Guarantee" tab, it means that your device is not listed in the official Xiaomi database, a common reason is buying from dealers who "gray" phones are refashioned under global versions.
What if the Mi Account does not show a guarantee?
Method 3: Checking through Xiaomi Service Centers (for complex cases)
If the online methods don't work, you have to contact the official service center, and this is true for:
- π¦ Devices purchased abroad (e.g. Xiaomi 13 Ultra from Dubai).
- π§ Phones after unofficial repair (display replacement, battery replacement).
- π« Devices with error "IMEI Not found on the site.
How to check:
- Find the nearest service center on the map: https://www.mi.com/global/service/location/.
- Call the phone and see if they can check the IMEI warranty remotely (many centers provide such a service).
- If you need a personal visit, bring with you:
Yes, because of the region's inconsistency|Yeah, because of the fake. IMEI|Yeah, for another reason.|No, they always had a warranty repair.|I haven't yet.-->
Attention! Service centers in Russia from 2022 can refuse warranty repair of devices that have not been officially delivered to the country (for example, the Chinese version of the Redmi K60). However, under the law on consumer protection, you have the right to repair if the phone was bought from an official dealer.
Method 4: Checking through third-party services (with caution!)
There are third-party sites that supposedly check the IMEI warranty for any brands, including Xiaomi, such as imei.info or sndeep.info. We do not recommend using them for three reasons:
- Unreliable data: These services scour official sources but often provide outdated data (for example, for phones from 2020-2021).
- IMEI risk: Some sites collect IMEI databases for fraudulent schemes (cloning devices, unlocking stolen phones).
- Paid "checks": After a free report, you will be offered to pay for "expanded information" - this is a divorce.
Solution: ask the store to provide the official import documents, and if they refuse, ask for a refund.