How to insert a SIM card in a Xiaomi phone: instructions for all models

Why installing a SIM card in Xiaomi is important

A SIM card is not just a plastic chip, but a key to mobile connectivity, the internet, and even some of your Xiaomiโ€™s security features. Installation can lead to network failure, damage to contacts, or even slot breakdown, especially for modern Redmi, POCO, and Xiaomiโ€™s flagship 13/14 series, where slots are becoming more compact and fragile.

In this article, we will discuss not only the basic installation procedure, but also nuances that are not written in the official instructions, such as why some SIM cards are not defined in dual-sim phones, how to avoid tray jamming, and what to do if the slot is jammed, and you will learn how the procedures differ for models with a hybrid slot (where the second slot is combined with a memory card) and for devices with eSIM.

If you're first encountering the Xiaomi brand or switching from the iPhone/Samsung, note that there are some features here. For example, in most Xiaomi smartphones, the SIM card tray is pushed only with a clip - you can't pull it out with a finger, unlike some competitors. And in the POCO F5 or Redmi Note 12 models, the slot is not on the side, but on the top, which can be confusing.

What SIM cards are suitable for Xiaomi: nano-SIM, eSIM and adapters

Most of the modern Xiaomi smartphones (released after the 2018 Only nano-SIM is supported, the smallest SIM format 12.3 ร— 8.8 If you have an old micro-SIM or mini-SIM, you'll have to trim it or replace it in the cabin of the operator. โ†’ Nano-SIMs are not recommended โ€“ they can get stuck in the slot or damage contacts.

Some flagship models (Xiaomi 13 Ultra, Xiaomi 14 Pro) also support eSIM, a virtual SIM card that can be activated without a physical chip. However, in Russia, this feature is not yet available for all operators.

  • ๐Ÿ“ฑ Nano-SIM (12.3 ร— 8.8 mm โ€“ standard for all Xiaomi 2018 If your SIM card is larger, it needs to be clipped or replaced.
  • ๐Ÿ”„ Hybrid slot โ€“ In many Redmi models, the second slot is combined with a microSD, which means that you can use either two SIM cards or one SIM card. + memory-card.
  • ๐Ÿ“ถ eSIM โ€“ available in flagships (Xiaomi) 13/14, POCO F5 Pro), but requires operator support.
  • โš ๏ธ Adapters - can lead to a SIM card being stuck or poor contact.

โš ๏ธ Note: If you use Xiaomi with a hybrid slot (like the Redmi Note 11), remember: when you install a microSD card, the second SIM card slot becomes unavailable. + storage.

Xiaomi modelSlot typeSupport for eSIMMax, the volume of microSD
Xiaomi 14 ProDouble nano-SIMYes.โ€”
Redmi Note 12 Pro+Hybrid (nano-SIM + nano-SIM/microSD)No.1 TB
POCO X5 ProDouble nano-SIMNo.1 TB
Xiaomi 13 LiteHybridYes (limited)1 TB
๐Ÿ“Š What SIM card do you use in Xiaomi?
Regular nano-SIM
eSIM
Two nano-SIMs
SIM card + microSD

Where is the SIM card slot in Xiaomi: location by model

Depending on the Xiaomi model, the SIM card slot can be in three places:

  1. On the right is the most common location (e.g. Redmi Note 10, POCO X3).
  2. The top is typical of some POCO models (e.g. POCO F5) and older flagships (Xiaomi Mi 9).
  3. On the left, it is rare, but it is found in separate series (for example, Xiaomi Mi Mix).

To determine exactly where the slot is in your model, look around the phone body. Look for a small hole (about 1 mm in diameter) is a jack for the clip-extractor. If you are not sure, use the official guide or watch a video review of your model on YouTube.

How to find a slot if you can not see it?
In some models (such as the Xiaomi Mi 11 Ultra), the slot is hidden under a protective cover or rubber seal. Carefully tuck the cover with a plastic card so as not to damage the case.

If you canโ€™t find the slot, check out:

  • ๐Ÿ” Phone box โ€“ there may be a scheme with the location of the slot.
  • ๐Ÿ“„ Xiaomi official website โ€“ in the โ€œSpecificationsโ€ section of your model.
  • ๐ŸŽฅ Video disassembly - on YouTube there are videos for disassembling almost all models.

โš ๏ธ Note: In some Xiaomi models (such as the Black Shark), the SIM card slot can be hidden under a removable back cover. Do not try to open it without special tools - this can damage the case or detach the glue.

Step-by-step: how to insert a SIM card in Xiaomi

Now, to the most important thing, install the SIM card directly, follow this instruction to avoid errors.

  1. Turn off the phone.This is not necessary, but it is recommended to avoid accidental damage to the contacts during installation.Push and hold the power button, then select Turn off.
  2. Find a clip that's extractive. It comes with a paper clip that comes with the phone, which is also called the SIM card key, and if it's not there, you can use an unbended paper clip or needle, and don't use pins or toothpicks, because they can break inside the slot.
  3. Put the paper clip into the slot hole. Press until you click a little. The tray should extend 2-3 mm, now it can be pulled out with your fingers. Don't use excessive force: if the tray is not extended, check if you pressed the right hole (sometimes there is a microphone hole nearby).
  4. Put the SIM card in the tray. Notice the position of the chip -- there's usually a diagram on the tray where to insert which end of the SIM card. For dual-SIM phones, the top slot usually corresponds to SIM 1 (main SIM card).
  5. Put the tray back in. Slowly push it up to click. Make sure it sits straight -- if the tray is skewed, the SIM card may not be in contact.
  6. Turn on your phone and check the network. Wait for the network indicator to appear after you turn on (usually in the upper right corner). If there is no network, restart the phone or check if the SIM card is installed correctly.

โ˜‘๏ธ Check before installing the SIM card

Done: 0 / 4

If after installation the SIM card is not determined:

  • ๐Ÿ”„ Reboot the phone.
  • ๐Ÿ“ถ Check the coverage area โ€“ it may not be the phone that is the problem, but the operator.
  • ๐Ÿ› ๏ธ Clean the SIM card contacts with a soft cloth (do not use alcohol or liquids!).
  • ๐Ÿ”ง Try another slot (if the phone is two-sim phone).

๐Ÿ’ก

If the tray is stuck and doesn't extend, don't try to pull it out by force. Put the phone on a flat surface, press the tray slightly on the side, and try to press the paperclip again. If it doesn't work, contact the service center.

Frequent errors when installing a SIM card and how to avoid them

Even in a simple procedure like installing a SIM card, users often make mistakes, and here are the most common ones and ways to solve them:

Mistake.Reason.Decision
SIM card not definedMisplaced Chip Position, Dirty ContactsReinstall the SIM card, clear the contacts
The tray is not moving out.The hole clogged, the paperclip too thin.Use the original paper clip or contact the service
Phone does not see second SIM cardHybrid slot is occupied by memory cardSelect priority: either two SIM cards or one + microSD
SIM card stuck in slotUsed an adapter or SIM card of the wrong sizeDonโ€™t try to pull it out yourself โ€“ contact the service

One of the most frustrating things is when a SIM card tray gets stuck inside a phone, which can happen if:

  • ๐Ÿ”ง You used a non-original paper clip (such as a needle or toothpick) that broke inside.
  • ๐Ÿ“ The SIM card was the wrong size (e.g., a micro-SIM without an adapter).
  • ๐Ÿ’ฅ The tray was skewed during installation due to excessive effort.

If the tray is stuck:

  1. Donโ€™t try to pull it out with tweezers or pliers โ€“ this can damage your contacts.
  2. Try to gently press the tray from the side, simultaneously pressing the paperclip.
  3. If it doesn't work, don't take risks, go to Xiaomi's service center, and if you try it yourself, you can damage the motherboard.

โš ๏ธ Note: If after retrieving the SIM card you notice that the contacts on the tray or SIM card are scratched or bent, do not use this SIM card further.

Despite the general similarity, different Xiaomi models have their own nuances when installing SIM cards.

Xiaomi 13/14 Series

Flagship models (Xiaomi 13 Pro, Xiaomi 14 Ultra) support eSIM, but the physical slot is also present.

  • ๐Ÿ“ถ Dual nano-SIM without microSD support.
  • ๐Ÿ”’ The slot is located on the right, but the clip hole is smaller than in budget models - use only the original paper clip.
  • ๐Ÿ›ก๏ธ Pottery or metal case โ€“ be careful not to scratch it when removing the tray.

Redmi Note 12/11 Series

The most popular budget smartphones with a hybrid slot:

  • ๐Ÿ”„ Hybrid Slot: Two nano-SIMs or one nano-SIM + microSD.
  • ๐Ÿ“ The slot is located on the right, but in some versions (for example, Redmi Note 12 Pro).+) โ€” top-up.
  • โš ๏ธ When installing a microSD card, the second SIM card is automatically disabled.

POCO F5/X5 Series

Game and semi-flagship models with a focus on performance:

  • ๐ŸŽฎ V POCO F5 The slot is located on top, which is unusual for Xiaomi.
  • ๐Ÿ“ถ Support 5G requires the correct setting of the SIM card (in network settings, select the mode) 5G/4G/3G/2G).
  • ๐Ÿ”‹ In some models, the tray sits tight - don't be afraid, this is normal.

๐Ÿ’ก

In hybrid slot models (such as the Redmi Note 12), the first SIM card (SIM 1) takes priority. If you are interested in calling both numbers, install the main SIM card in the upper slot.

What to do if the SIM card does not work after installation

If you have installed the SIM card correctly, but the phone canโ€™t see it, follow this algorithm:

  1. Reboot your phone. Sometimes the system doesn't immediately recognize the new SIM card. Turn it off and turn it on.
  2. Check your network settings. Go to Settings. โ†’ SIM-maps and mobile networks and make sure the SIM card is activated. If you have the option of Network Choice, try to choose the operator manually.
  3. Clean the contacts. Gently wipe the SIM card and tray contacts with dry soft cloth (do not use alcohol or wet wipes!).
  4. Check the SIM card on another phone. If the SIM card doesn't work on another device, the problem may be in the operator (for example, the SIM card is locked).
  5. Update software. Sometimes firmware bugs interfere with the proper operation of SIM cards. Check the updates in Settings โ†’ About phone โ†’ System update.
  6. Reset your network settings. Go to Settings. โ†’ SIM-maps and mobile networks โ†’ Resetting network settings: This will remove stored Wi-Fi networks and mobile settings, but often helps with SIM card issues.

If nothing helps, the problem may be:

  • ๐Ÿ”Œ A damaged slot, such as after a phone crash.
  • ๐Ÿ“ฑ A faulty SIM card, especially if it is old or damaged.
  • ๐Ÿ› ๏ธ Software failure โ€“ may require reflashing.

โš ๏ธ Note: If your Xiaomi stopped seeing the SIM card after falling or getting moisture, do not try to disassemble it yourself.Water or mechanical damage could damage the antenna module or slot contacts.

FAQ: Frequent questions about SIM cards in Xiaomi

Can I use a micro-SIM in Xiaomi without an adapter?
No, all modern Xiaomi models (since 2018) support only nano-SIM. If you insert a micro-SIM without an adapter, it will either not fit or will get stuck in the slot.
How to activate eSIM in Xiaomi 13/14?
To activate eSIM: Make sure your operator supports eSIM (in Russia it is MTS, Beeline and MegaFon, but not all tariffs). QR-the code or activation code from the operator. Go to Settings โ†’ SIM-maps and mobile networks โ†’ Add eSIM. Scan it. QR-If you don't have the option to Add eSIM, update your firmware or check if your model supports eSIM (not all Xiaomi 13 modifications have this feature).
What to do if the SIM card tray breaks down?
If the tray is broken (for example, a piece of plastic broke off or a mechanism jammed), there are two options: Replace the tray. Buy an original tray for your model (for example, on AliExpress or in a service center) and replace it yourself. It is not difficult, but requires accuracy. Contacting the service. If the tray is stuck inside or contacts are broken, it is better to take the phone to the official Xiaomi service. Self-triggered attempts to remove the tray can damage the motherboard. The cost of replacing the tray in the service usually does not exceed 500-1000 rubles, but if contacts are damaged, repair can cost more.
Can you use two SIM cards and a memory card at the same time in Xiaomi?
Not if your model has a hybrid slot (e.g. Redmi Note 12, POCO X5). In these phones, the second slot is combined with a microSD connector, so you have to choose: Two SIM cards (SIM 1 + SIM 2), One SIM card + memory card (SIM 1 + microSD). If you need both two SIM cards and additional memory, consider models with a separate microSD slot (e.g. Redmi 10C) or use cloud storage (Mi Cloud, Google Drive).
Why Xiaomi doesnโ€™t see a second SIM card?
There are several reasons why a second SIM card may not be identified: ๐Ÿ”Œ The hybrid slot is occupied by a memory card. Make sure there is no microSD in the slot. ๐Ÿ“ถ Incorrect network settings. Go to Settings โ†’ SIM-Maps and mobile networks and check if the second SIM card is activated. ๐Ÿ”„ Operator conflict: Some operators (e.g. Tele2) may block the second SIM card from roaming. ๐Ÿ› ๏ธ Hardware problem: If the slot is damaged, the second SIM card may not be in contact. Try swapping the SIM cards in places: if the first SIM card works in both slots and the second one works in neither, the problem is in the SIM card, not in the phone.