The situation when the screen Xiaomi Redmi is broken, but the device continues to work, is one of the most stressful for the owner. touch scanner may not respond to touch, and the image may be completely absent or be covered with cracks. However, in most cases, the internal memory of the smartphone is intact, and photos, documents or correspondence can be saved.
Recovery depends on the device model, the version of the MIUI operating system, and the type of matrix damage. There are several proven methods that allow you to access files even without visual contact with the interface. It is important to act quickly and consistently so that you do not permanently damage the data.
Before you start complex manipulations, you need to assess the nature of the breakdown. If the phone responds to sound, vibration or charging, the chances of success are high. In this article, we will look at ways from simply connecting a mouse to professional recovery software.
Diagnostics of the device state before retrieval
The first step is to determine exactly which part of the display module has failed. In Xiaomi smartphones, it often happens that only the protective glass is broken, and the matrix and sensor work correctly, in which case the screen can show an image but not respond to presses, or vice versa, glow white when the touch scanner is working.
Try calling a device from another number. If the call passes and you hear the beeps or feel the vibration, it means the system is working. Also check if USB debugging is enabled, a feature critical for advanced recovery methods, but it is disabled by default for security reasons.
⚠️ Warning: If your phone is too hot or makes extraneous noises, don't connect it to your computer. First let the device cool down to avoid short circuits on the board.
To connect external devices, you will need a special adapter known as OTG-It allows you to connect a normal computer peripheral to your smartphone, and without that accessory, you can't control a phone with a broken touch scanner.
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If the screen is completely black, turn on TalkBack in the accessibility settings (if it was activated earlier) – the phone will voice actions that will help you navigate blindly.
Use of the OTG-adapter and computer mouse
The cheapest and most effective way to access files is to connect. USB-mouse-over OTG. Xiaomi Redmi smartphones support this feature out of the box, allowing the mouse cursor to appear on the screen even when the touch scanner is not working.
After connecting the mouse, you will see a cursor that you can unlock the phone (enter a pattern lock or a graphical key). PIN-Next, just copy important files to the cloud or to a connected flash drive, which is ideal if the matrix is intact but the sensor is not working.
- 🖱️ Connect. OTG-cable.
- 💻 Insert a regular computer cable USB-mouse.
- 🔓 Use the left mouse button to unlock the screen.
- ☁️ Open the browser or Files app to transfer data.
If the screen is black but the phone is responsive, this method also works, but requires random clicking into the desired areas.
☑️ Checking connection readiness
Recovery with Mi PC Suite and ADB
For more advanced users who previously had debugging enabled USB, You can control your phone through a computer. PC Suite often allows you to back up, but it may not support new models (ADB).
With the command line, you can upload photos, contacts and messages directly to the folder on your PC. This requires installing Xiaomi USB Driver drivers and the SDK Tools platform. Commands are entered in the terminal and allow you to interact with the file system of the device.
adb pull /sdcard/DCIM/Camera/ C:/Backup/Photos/This command will copy all the photos from the standard camera folder to the Backup folder on disk C. If USB debugging was not activated before the screen broke, this method, alas, will not work for Android security reasons.
| Method | Conditions required | Efficiency | Difficulty |
|---|---|---|---|
| OTG + Mouse | Working matrix, OTG-cable | Tall. | Low. |
| Mi Cloud | Mi Account, synchronization enabled | Medium | Low. |
| ADB Commands | Included debugging over USB | Tall. | Tall. |
| Recovery of PO | Specialized software | Low. | Medium |
Why can't the computer see the phone?
Synchronization and cloud services Xiaomi
Many users forget that their data can already be stored in the cloud. MIUI ecosystem has a built-in synchronization function with Mi Cloud. You can check for backups through your browser on your computer by logging into your Mi Account.
On i.mi.com, you can have contacts, messages, notes, voice recordings, and even a gallery if you have the option enabled, which is the easiest way to do that without having to physically connect the device. Just log in.
Also worth checking is sync with Google services. Photos are often automatically uploaded to Google Photos, and contacts are saved to Gmail. Go to photos.google.com or contacts.google.com under your acca-un to make sure you have the data.
- 🌐 Go to i.mi.com or cloud.google.com.
- 🔑 Enter the username and password from your Mi or Google account.
- 📂 Check the Gallery, Contacts and Notes sections».
- 💾 Download the necessary files to the computer.
⚠️ Warning: If you don't remember the password from your Mi Account, it may take a few days to restore access.Do not try to reset your phone until you make sure that sync has been enabled.
Use of the “Second Space” function and emulators
In some cases, if the touch scanner is partially functional (reacts in certain areas), you can try to run a remote control app that was installed in advance. However, if the phone is clean, this option is eliminated. TV or Cast functions.
If you have a Smart TV or an Android TV on the same Wi-Fi network, try streaming your phone screen to your TV. In the Settings menu → Connection and Sharing → Tranulation (the path may differ) you can duplicate the image, and you can control it if the touchscreen is responsive, or just see what's going on.
For models with video output support via USB-C (rarely for budget Redmi, but possible for flagship series), you can connect the phone to the monitor via an HDMI adapter. This will turn the smartphone into a computer like a computer where the mouse (through the hub) can control the interface.
Professional Recovery and Replacement of the Display
If the software methods didn't work, and the data is critical, there's a temporary replacement option, and service centers can go in and plug in the work screen on weight without completely disassembling and gluing it so you can copy the information.
It's a paid service, but it guarantees access to data if the motherboard is intact. It's dangerous to disassemble a phone with a damaged battery on your own, because you can break through the battery and cause a fire. You'd better leave it to the experts.
Once the data is extracted, it is recommended to set up automatic synchronization immediately to avoid such problems in the future, and regular backups are the only reliable protection against loss of information.
- 🛠️ Contact the authorized Xiaomi service center.
- 🔌 Ask to connect the test display to access the menu.
- 💾 Copy data on PC or in the cloud.
- 🔄 Set up automatic synchronization for the future.
⚠️ Note: When you connect a new display to the service, make sure the wizard doesn't do a full reset (Wipe Data) if your goal is to save data.
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The most reliable way to save data from a broken Xiaomi is a combination OTG-Control and cloud synchronization mice for storage.