Xiaomi phone does not turn off and does not respond to the on button – 7 working ways to solve

Your Xiaomi smartphone suddenly stopped responding to the power button, the screen doesn't go out, and the device doesn't turn off even after a long time holding the key? This problem is familiar to many owners of Redmi, POCO and other brands. The reasons can vary from software failure to hardware malfunctions. In most cases, the situation can be fixed on your own without resorting to the services of a service center.

In this article, we'll look at all the possible methods of forced shutdown, from the safest to the most radical measures, how to proceed when the phone is stuck on the Mi logo, does not respond to charging or overheats, and what errors can aggravate the problem.

Why does Xiaomi phone not turn off and react to the button?

Before we get into action, it's important to understand what caused the malfunction, and 80 percent of the time, it's a software failure, but sometimes it's a hardware problem.

• 🔄 System freeze is the most common cause, due to firmware errors, application conflict, or a lack of RAM, such as after an update. MIUI or a hard-playing setup.
• 🔋 Battery discharge or overheating: If the battery is discharged to 0% or, conversely, overheated (for example, during charging), the phone may not respond to the buttons.
• 💥 Hardware failure: damage to the power button, motherboard, or plume, often after falling or getting moisture.
• 📱 Lock the bootloader. On some models (for example, Xiaomi Mi). A1/A2 with a clean Android One) after a failed firmware device can "hang" at the boot stage.

Separately, there are models with removable and non-removable batteries. On the old Redmi 3S/4A or Mi Max, you could just take out the battery, but in modern smartphones (for example, Redmi Note 12 Pro+ or Xiaomi 13T), this is not possible. They will require other methods.

⚠️ Attention: If the Xiaomi phone not only doesn’t turn off, but also gets very hot (especially in the processor area), immediately stop all manipulation.This may indicate a short circuit - further actions will only aggravate the situation.

Method 1: Forced Reset (Soft Reset)

The safest way is to reboot software that doesn’t affect the data on the phone, and is suitable for most Xiaomi models, including the Redmi Note 10/11, POCO X3/X4, Mi 11/12 and others.

Instructions:

1. Hold the power button and the volume button at the same time.
2. Hold them for 10-15 seconds until the screen goes out and the phone starts vibrating (reset signal).
3. After the Mi logo appears, release the buttons - the device should boot normally.

If this doesn't work, try the power button + volume reduction combination, and on some models (like the POCO F3) it works better.

Make sure the battery is sufficiently charged (connect charging for 5-10 minutes)

Try another button combination (power + both volume buttons)

Check if the power button is stuck (move it carefully)

Wait 1-2 minutes and try again.-->

Method 2: Removal of the battery (only for older models)

If you have a Xiaomi with a removable battery (like a Redmi 3S, Redmi 4X, Mi Max or Mi Note 2), you can physically turn off the power, which is guaranteed to work, but requires caution.

Step-by-step:

1. Remove the back of the phone. Most models have it on the latches, so you can put it in a plastic card or a mediator.
2. Carefully remove the battery by pulling a special pen film (if any).
3. Wait 30 seconds, then insert the battery back and collect the phone.
4. Connect the charger and try to turn the device on.

If the battery is still not turned on after the battery is removed, check the contacts of the battery for oxidation or contamination.

⚠️ Note: On models with a non-removable battery (for example, Redmi Note 9 Pro, Xiaomi 12 Lite), you can not try to remove it yourself - this will lead to damage to the plume or battery rupture.

Method 3: Connecting to charging and forced shutdown

Sometimes, Xiaomi phone does not respond to buttons due to a full battery discharge or a failure of the power controller, in which case, connecting to the charger and then forced reboot will help.

How to do this:

1. Connect your phone to the original charger (or a quality Quick Charge-enabled counterpart).
2. Wait 5-10 minutes – even if the screen shows no signs of charging, the battery may recharge a bit.
3. Hold the power button for 20 to 30 seconds, and on some models (such as the POCO M3), this causes a forced shutdown.
4. If the screen catches fire, then perform Soft Reset (method 1) immediately.

If the phone starts vibrating or shows a charging indicator but doesn’t turn on, try holding the power button until the Recovery Mode appears, which is a signal that the device is “alive” and ready for further action.

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If the phone doesn't show signs of life even after you're connected to a charger, try using another cable or power supply. USB-port or substandard accessory.

Method 4: Entering Recovery Mode and Resetting

If previous methods didn’t work, and the phone reacts to the charger connection (vibrates, shows the logo), you can try resetting the settings through Recovery Mode, which will delete all the data, but bring the phone back to life.

Instructions for entering Recovery:

1. Turn off your phone (if it’s not already turned off) with Soft Reset.
2. Hold the power button and the volume button at the same time.
3. Hold them until the Mi logo and recovery menu appear (usually 10-15 seconds).

In the Recovery menu, use volume buttons for navigation and power buttons for selection.

• 🔄 Wipe Data → Wipe All Data – Complete reset (deletes all data!).
• 📱 Reboot → Reboot to System – Reboot after reset.

If the phone still doesn’t turn on after reset, try to reflash it through Fastboot (method 5).

Method 5: Fastboot Firmware (for power users)

If the Xiaomi phone doesn’t turn on even after a reset, but reacts to a connection to a computer (defined as Qualcomm HS-USB QDLoader 9008 or the like), you can try reflashing it through Fastboot mode.This method requires skills with ADB and Fastboot, as well as the original firmware for your model.

What you need:

• 🖥️ Computer with installed Xiaomi drivers and Mi Flash Tool.
• 🔌 Original. USB-cable (better from the set).
• 📁 Firmware in.tgz or.zip format for your model (download from the official Xiaomi website).

Step-by-step:

1. Download and install the firmware for your model.
2. Connect your phone to your computer by holding down the volume button (to log in to Fastboot).
3. Launch the Mi Flash Tool, select the downloaded firmware and press Refresh – the program must determine the device.
4. Press Flash and wait until the process is complete (usually 5-10 minutes).

After firmware, the phone should automatically restart. If this does not happen, perform Soft Reset (method 1).

⚠️ Note: Fastboot firmware deletes all data and can result in the blocking of Mi Account if the phone was linked to the account. Without a login and password, it will be difficult to unlock it!

Method 6: Hardware reset (for advanced users)

If all software methods are exhausted and the Xiaomi phone still doesn’t turn off and respond to buttons, the problem may be in the hardware, in which case the power reset via test points on the motherboard will help.

This method is only suitable for users with experience in electronics repair! wrong actions can permanently put the phone out of order.

How it works:

• 🔧 On the motherboard Xiaomi has special contacts (test points), the closure of which forcibly disconnects the power.
• 📍 They are positioned by model, for example, on the Redmi Note 8 Pro they are next to the battery connector, and on the Xiaomi Mi 9 they are under the metal screen.
• ⚡ To reset, you need to briefly close these points with tweezers or a screwdriver (for 1-2 seconds).

Once the phone is closed, it has to shut down completely, and then you can try turning it on in the normal way.

⚠️ Warning: This method requires a complete disassembly of the phone and risks damaging the fee. If you are not sure of your skills, it is better to contact the service center.

Method 7: Contacting a Service Center

If none of these methods worked, and the Xiaomi phone still doesn’t turn off and respond to buttons, it’s likely that the problem is hardware in nature, in which case self-repair can only make things worse.

When to contact the service:

• 💧 The phone fell into the water or was exposed to moisture (even if everything was dry on the outside).
• 🔥 The device overheats, smells of smoke or on the board visible traces of burning.
• 🔨 The power button is physically damaged (does not press, dangles, creaks, etc).
• 📵 The phone is not detected by the computer and does not respond to charging.

The cost of repairs in official service centers Xiaomi:

Before visiting the service, be sure to back up the data if the phone is switched on at all, and in most cases, after repair, the information will be lost.

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If the phone is warranty, don't try to repair it yourself! opening the case or firmware through Fastboot will void warranty obligations.

FAQ: Frequent questions about the power button on Xiaomi