Why does the Xiaomi Redmi 6 screen stop working when the phone is still working?
The situation when the Xiaomi Redmi 6 smartphone gives signs of life (vibrates, makes sounds, connects to the computer), but the screen remains black or does not respond to touch, is familiar to many owners of budget devices. The reasons can lie in software failures and hardware malfunctions. It is important to understand that if the phone turns on (as evidenced by sound signals or charging indication), but the display does not display the image, the problem is most often associated with one of four components: the display plume, the graphics chip, firmware or the screen module itself.
In this article, we will analyze all possible scenarios, from banal (a dead battery or a dead system) to serious (damage to the motherboard). P22, It's also a way to get around locking the screen without display if the phone is working, but you can't unlock it.
Step 1: Diagnose the problem β identify the type of malfunction
Before you start repairing, you need to know exactly what is not working.The Redmi 6 screen can:
- π³ Not at all (black screen, no backlights).
- π± Glow, but do not display the image (backlighting is, but no picture).
- π Do not respond to touch (image is available, but sensor is dead).
- π Blink or flicker (artifacts, stripes, spontaneous reboots).
For primary diagnosis, follow the following steps:
- Connect your phone to the charger, and if you see a charging indication (light bulb or battery icon), it's not the power problem.
- Call your phone from another device, and if you hear the call, but the screen is not responding, there's a malfunction in the display module or the plume.
- Connect Redmi 6 to your computer via USB. If the PC makes a connection sound, and MediaTek Preloader appears in Device Manager β the phone is alive, but the screen does not work.
If the phone vibrates when you press the buttons (volume, power), but the screen remains black, the most likely reasons are:
| Symptoms. | Probable cause | Elimination |
|---|---|---|
| Black screen, but phone vibrates / sounds are | Display plume disconnected | Disassembly and connection of the plume |
| There is lighting, but the image is missing. | Damaged graphics chip or firmware | Flashing or replacing the chip |
| Screen flickering, stripes, artifacts | Failure of the matrix or controller | Screen replacement |
| Sensor is not working, image is | The touchscreen or its plume is damaged. | Replacement of touchscreen or plume |
Step 2: Software Solutions (if the phone responds to buttons)
If the Xiaomi Redmi 6 is showing signs of life (vibration, sounds) but the screen is not turning on, try software recovery methods. They will help in 30-40% of cases, especially if the problem is caused by a firmware failure or a system freeze.
Method 1: Forced resetting
Press the Power button for 15-20 seconds. If the phone restarts (you will hear the boot sound) MIUI), It could be temporary. If it's not, move on to the next step.
Method 2: Entering Recovery Mode
Turn off the phone (if it is on, press the power supply). + Turn up the volume by 10 seconds:
- Squeeze the power. + Increase volume by 5-7 seconds.
- If the screen doesnβt turn on, but the phone vibrates, youβre in Recovery.
- Connect your phone to your PC and use it. ADB for management (commands below).
adb devices
adb shell
reboot system nowMethod 3: Reset to factory settings
If the phone is loaded into Recovery (even without display), reset:
- In Recovery, select Wipe Data (navigation with volume buttons, confirmation - power button).
- Once reset, the phone will reboot. If the screen is still not working, the problem is hardware.
Backup data (if the phone is determined by the PC)
Charge the battery by at least 50%
Disable your Google account (if Factory Reset Protection is enabled)
Prepare firmware for recovery (in case of brick)-->
β οΈ Note: If after reset, the phone requires you to enter a Mi Account account, but the screen does not work, you will need an official Xiaomi service center to unlock.
Step 3: Hardware methods (disassembly and inspection of plumes)
If the software didn't work, you'll have to take the phone apart. Xiaomi Redmi 6 has a removable battery and a modular display, which makes it easier to diagnose.
- π§ Plastic blade or mediator.
- β‘ Phillips screwdriver #00.
- π Tweezers (to disconnect plumes).
- π± Replacement of the display module (if you are planning a replacement).
Step-by-step:
- Turn off the phone and remove the tray for SIM-map.
- Heat the back cover with a hair dryer (60β70Β°C) for 2-3 minutes to soften the glue.
- Carefully tuck the lid with a plastic spatula, starting at the bottom edge.
- Unscrew 8 screws that fix the metal plate.
- Disconnect the battery plume, then the display plume (it is located under metal protection).
After the disassembly:
- Check the integrity of the display plume β often it is rubbed or moves away from the connector.
- Examine the connector on the motherboard for oxidation or damage.
- Connect the plume back and check if the image appears.
How to check the plume without changing the screen?
If the screen is still not working after connecting the plume, but the phone is turned on (sounds are heard), it is likely:
- π Graphics chip damage (Mali-G52 Helio P22).
- π₯ Burnout of the display supply chains (often after falling or getting moisture).
- π± Malfunction of the matrix itself (cracks, internal damage).
Step 4: Replace the screen Xiaomi Redmi 6 with your own hands
If the diagnostics showed that the problem is in the display module, it can be replaced yourself. The cost of a new screen for Redmi 6 is from 1,500 to 3,000 rubles (depending on quality). MB-EK061 or its qualitative analogues (for example, from Tianma).
Replacement tools:
- π§ Screwdriver Set (Phillips #00, Y00).
- π₯ Hair dryer or thermo-air station (to unplug the screen).
- π§² Magnetic mat (so as not to lose the screws).
- π Plastic shoulder blades and suction cups.
Step-by-step:
- Remove the back cover (as described in the previous section).
- Unscrew all screws holding the metal plate.
- Disconnect the battery plumes, display, cameras and Home buttons (if any).
- Heat the screen with a hair dryer around the perimeter (temperature 70-80)Β°C) for 3-5 minutes.
- Carefully apply a plastic blade to the display, starting at the bottom edge. Be careful, there are plumes underneath the screen!
- Remove the glue residue from the frame and install a new display module.
- Connect the plumes in reverse order and collect the phone.
π‘
Before you stick on the new screen, wipe the phone's frame with alcohol - this will remove the remnants of the old glue and improve grip. Use bilateral tape 3M 467 or 468 for fixation.
β οΈ Warning: When replacing the screen with Redmi 6, do not use metal tools to tamper with - this can damage the plumes or the matrix itself. If the screen is glued too much, repeat the heat with a hairdryer.
Step 5: What to do if the screen is working but the sensor is not responding?
If the image on the Redmi 6 screen is displayed but the sensor is not responsive to touch, the problem may be:
- π Touchscreen plume (passes away or damaged).
- π± The touchscreen itself (cracks, internal tears).
- π Software failure (less often but possible).
Diagnosis:
- Connect the phone to your PC and check if it's defined as MediaTek Preloader. If so, the sensor is malfunctioning at the hardware level.
- Try to control your phone with your mouse. OTG-If the cursor moves, but the touch doesn't work, the problem is the touchscreen.
- Run the sensor test in the engineering menu (enter code ##4636## β Hardware Testing β Touch Screen).
Decisions:
- π§ Reconnect the touchscreen plume (disassembly required).
- π± Replace the touchscreen (cost - from 800 rubles).
- π Refuse the phone (if the software fails).
π‘
On Xiaomi Redmi 6, the touchscreen and display are a single module. If the sensor doesn't work and the image is there, you'll have to change the entire screen unit, since the touchscreen is not sold separately.
Step 6: Alternative ways to control your phone without a screen
If the Redmi 6 screen isnβt working but the phone is on, you can control it with alternative methods:
Method 1: Connecting to a PC via ADB
Install Minimal. ADB and Fastboot to your computer, connect your phone and enter commands:
adb devices
adb shell input text "1234" // Pin code input
adb shell input keyevent 3 // Simulated pressing the home button
adb shell input tap 500 500 // touch in coordinates (500, 500)Method 2: Controlling through OTG-mouse
Buy it. OTG-adapter (stands) ~200 rubles and plug in USB-The cursor will appear on the screen (even if you can't see it), and you can:
- Unlock the phone.
- Make a backup of the data.
- Install firmware update.
Method 3: Voice control
If the phone has Google Assistant enabled, say βOK, Googleβ and give voice commands (for example, βOpen settingsβ or βSwitch off the phoneβ).
Step 7: When to contact the service center?
Self-repair Xiaomi Redmi 6 is justified if the problem is in the plume, screen or firmware, however, in some cases, you can not do without a service center:
- π₯ Damaged motherboard (burned graphics chip, burned power chains).
- π§ Phone falls into water (contact oxidation requires professional cleaning).
- π Mi Account lock activated (unlockable without the desktop screen).
Cost of repair in the service:
| Type of repair | Cost (ruble) | Timeline |
|---|---|---|
| Replacement of the display module | 2 000 β 3 500 | 1-2 hours |
| Repair/replacement of the plume | 800 β 1 500 | 1 hour |
| Flashing through EDL | 1 000 β 2 000 | 2-3 hours |
| Maternity board repair | 3 000 β 6 000 | 2-5 days |
β οΈ Note: If Redmi 6 was purchased officially (through Mi Store or authorized sellers), repair warranty is only possible in case of mechanical damage (falls, impacts.