Why Xiaomi Cloud is a big question for you
If you own a Xiaomi, Redmi or POCO smartphone, youβve probably noticed the mysterious Xiaomi Cloud service (or com.miui.cloudservice in settings) on your app list. Many users donβt understand why itβs needed, whether it can be removed, or whether itβs spying on data. In this article, weβll look at whatβs behind it, what it actually does, and how to use it properly in 2026.
Note right away: Xiaomi Cloud is not just βanother unnecessary app,β but a key element of the MIUI ecosystem. Without it, backups, contact syncs, search for lost phones, and even some features of a smart home wonβt work, but many of its features remain obscure or hidden from the user.
What is Xiaomi Cloud and why you need it on a smartphone
Xiaomi Cloud (or Xiaomi Cloud in Russian) is Xiaomiβs official cloud storage and data synchronization service, integrated into MIUI firmware and automatically installed on all of the brandβs devices, including smartphones, tablets, smartwatches and even TVs, with the main goal of ensuring the smooth operation of key ecosystem functions.
Hereβs what Xiaomi Cloud does on your device:
- π± Backup β saves copies of messages, photos, settings, and apps to the cloud.
- π Data synchronization β Contacts, notes, calendar and browser bookmarks are automatically updated on all your Xiaomi devices.
- π Device search β helps you find lost or stolen smartphone (similar to Find My Device from Google).
- π Smart Home Integration β Manages the settings of Mi Home and Scenario devices.
- π Security β Stores backups of passwords from Wi-Fi and other network settings.
It is important to understand that Xiaomi Cloud is not just a βdisk in the cloudβ like Google Drive or Yandex Disk, it is a system service that is deeply integrated into MIUI. For example, without it, the feature of Transfer files between Xiaomi devices over Wi-Fi Direct, as well as synchronizing themes and wallpapers will not work.
How Xiaomi Cloud Works: Technical Details and Limitations
From a technical point of view, Xiaomi Cloud consists of two parts:
- Local client β application com.miui.cloudservice, which works in the background and is responsible for synchronizing data with Xiaomi servers.
- Cloud infrastructure β the companyβs servers located in China, Singapore, India and Russia (for some regions).
All data is transmitted over a secure HTTPS protocol, but there are several important nuances:
- π Regional restrictions: Users from Russia and Europe connect to servers in Singapore or Hong Kong by default.
- π¦ Storage limits: Free rates only give 5 GB (versus 15 GB for Google.
- π Encryption: Data is encrypted when transferred, but Xiaomi stores encryption keys on its servers, which theoretically allows the company to access your files (unlike end-to-end encryption in iCloud or Proton Drive).
The speed of the service depends on your location, for example, users in Europe often complain about slow downloads of backups due to remote servers, while in China and India, Xiaomi Cloud works almost instantly.
π‘
If synchronization is slow, try manually selecting the server region in the Xiaomi account settings. Go to Settings β Xiaomi Account β Cloud β Region and select the server closest to you (for example, Singapore for Russia).
What data is synchronized by Xiaomi Cloud and how to disable it
By default, Xiaomi Cloud syncs almost all of your smartphoneβs system data, which is convenient but not always secure β especially if youβre using a single device for work and personal use.
| Type of data | What exactly is synchronizing? | Can I turn it off? |
|---|---|---|
| π Contacts | All contacts from the phone book, including numbers, email and notes | Yes. |
| π Notes | Notes from the Notes app (including drawings and voice recordings) | Yes. |
| π Calendar | Events and reminders from Calendar and Google Calendar (if connected) | Yes. |
| π· gallery | Photos and videos (only if Autoload option is enabled) | Yes. |
| π Wi-Fi passwords | Saved networks and passwords to them | No (only disabled by logging out of your account) |
| βοΈ System settings | Themes, wallpaper, app shortcuts, lock screen settings | Partially. |
To disable the synchronization of unnecessary data, go to:
- Settings β Xiaomi Account β Mi Cloud
- Select a category (such as Contacts or Gallery).
- Move the slider to the off position.
β οΈ Warning: Disabling Wi-Fi password synchronization will cause you to reset your phone or flash it again, which has no separate switch and is managed at the account level.
Do not synchronize the gallery (photo/video)|Disable backups SMS|Remove old backup copies|Check permissions for third-party applications-->
Xiaomi Cloud features that few people know about
Most users use Xiaomi Cloud only to back up contacts or search for a phone, but the service has a few hidden features that can be useful:
- π Search for backup content: You can search not only files, but also text inside messages or notes. For example, search Mi Cloud for the phrase "passport number" and the system will find all backups where it is mentioned.
- π² Remote device management: Using the web version of i.mi.com, you can not only find the phone, but also lock it, erase data or turn on the sound signal (even if the phone is silent).
- π Recovery to a new device: When you first turn on a Xiaomi smartphone, the system will offer to restore data from Xiaomi Cloud.This works faster than transferring through Google Account, especially for Chinese firmware.
- π Usage statistics: There is a Warehouse section in the cloud settings where you can see exactly what data is taking up space (for example, 3 GB out of 5 can be occupied by old backups).
One of the most useful hidden features is the automatic upload of photos in their original quality. By default, Xiaomi Cloud compresses images, but this can be changed:
- Open the gallery β Settings β Cloud synchronization.
- Select the download quality β Original.
- Make sure you have enough space in the cloud (the original photos take up 3-5 times more space).
β οΈ Note: If you enable the uploading of photos in original quality, free 5 The GB in the cloud will run out very quickly, 100 Photos from Xiaomi's camera 13 Ultra (50 MPs may take up to 2-3 GB.
How to recover deleted files from Xiaomi Cloud?
Security and privacy: whether to trust Xiaomi Cloud
The main question that worries users is: can Xiaomi Cloud trust its data? The answer is ambiguous: on the one hand, Xiaomi claims to comply with security standards, and servers are certified to ISO 27001.
- π¨π³ Chinese jurisdiction: Xiaomi servers fall under Chinaβs cybersecurity law, which obliges companies to provide data to authorities on request, and could theoretically apply to users from other countries.
- π No end-to-end encryption: Unlike iCloud or Proton Drive, Xiaomi has access to your data encryption keys.
- π Metadata Collection: Even if you disable file sync, Xiaomi Cloud can collect information about your devices (model, IMEI, firmware).
If you are concerned about privacy, here are some recommendations:
- Donβt store sensitive data (document scans, passwords, financial information) in Xiaomi Cloud, and itβs better to use specialized services like Keeper or Cryptomator.
- Use two-factor authentication for your Xiaomi account, which will protect your data even if your password is compromised.
- Clean old backups regularly, which may contain outdated but still sensitive data.
- Check permissions for third-party applications that request access to Xiaomi Cloud (such as some launchers or file managers).
For maximum security, you can completely abandon Xiaomi Cloud and use alternatives:
- π± Backup: Google Drive or Syncthing (for local backup).
- π Find My Device by Google.
- π· Sync Photos: Google Photos or Amazon Photos (free unlimited storage for photos).
π‘
Xiaomi Cloud is convenient for integration with the Xiaomi ecosystem, but not suitable for storing sensitive data. For critical files, use end-to-end encryption services (for example, Proton Drive or Tresorit).
How to Remove Xiaomi Cloud (and Whether to Do It)
Many users want to get rid of Xiaomi Cloud to save battery life or for security reasons, but you can't completely remove it, it's a system application, but there are a few ways to limit it:
Method 1: Disconnect synchronization (soft version)
- Go to Settings β Xiaomi Account β Mi Cloud.
- Turn off all switches (contacts, gallery, notes, etc.).
- Go back to Settings β Applications β Application Management.
- Find Mi Cloud (or com.miui.cloudservice) and click Stop.
Method 2: Remove updates (for power users)
If you have root access or unlocked bootloader, you can roll back Xiaomi Cloud to the factory version:
adb shell pm uninstall -k --user 0 com.miui.cloudserviceThis command won't remove the app completely, but it will make it inactive. Note: after that, some MIUI features will stop working, such as finding a phone through i.mi.com.
Method 3: Using alternative firmware
If you're willing to take drastic measures, you can install custom firmware like LineageOS or Pixel Experience, where Xiaomi Cloud is not available by default, but this requires unlocking the bootloader and may take you out of warranty.
β οΈ Note: A complete shutdown of Xiaomi Cloud can lead to the following problems: Search for a phone through i.mi.com will not work. Themes and wallpapers between Xiaomi devices will stop synchronizing. Some smart home features (such as Mi Home) may not work properly. If you don't use the Xiaomi ecosystem, these restrictions aren't critical, but if you have multiple devices of the brand (smartphone, watch, router), it's best to keep the service active.
Frequent problems with Xiaomi Cloud and how to solve them
Even system applications have crashes, and here are the most common problems with Xiaomi Cloud and how to solve them:
| Problem. | Possible cause | Decision |
|---|---|---|
| Contacts are not synchronized | Conflict with Google Account or Cache Error | Turn off syncing Google Contacts, clear the Mi Cloud cache in the application settings, reboot the phone. |
| There's not enough space in the cloud. | Old backups or photos in original quality | Remove unnecessary backups in Settings β Mi Cloud β Storage or buy extra space. |
| The search for the device is not working | Access to geodata or Google services is disabled | Check if Google Play Services and Geodata are included in your settings. |
| Slow synchronization | Remote server or traffic restriction | Change the server region in your account settings or connect to Wi-Fi. |
| Error: "I failed to connect to the cloud" | Problems on Xiaomi servers or blocking by the provider | Check the status of the servers at status.mi.com or use a VPN. |
If none of these methods worked, try the following algorithm:
Reboot phone |Update Mi Cloud app in Play Market |Empty cache and app data |Exit Xiaomi account and log in again |Reset network settings-->
If the problem persists, it may be related to regional restrictions, such as users in Russia sometimes encountering errors due to sanctions restrictions, in which case changing the region of Xiaomiβs account to India or Singapore (via account.xiaomi.com profile settings) will help.