Where to find Xiaomi Cloud in your phone: a complete guide to setting up MI Cloud

Xiaomi Cloud Cloud Storage (or MI Cloud is a key service for owners of smartphones Xiaomi, Redmi and POCO, It's a system that allows you to sync contacts, photos, notes, and even system settings between devices, but many users are faced with the problem of where exactly in the phone menu this section is hidden? MIUI Or when you first get acquainted with the Xiaomi ecosystem.

In this article, we will not only show you all the possible ways to access MI Cloud (including hidden ways for different versions of MIUI), but also how to properly configure sync, avoid backup errors and recover data from the cloud, and also reveal undocumented Xiaomi Cloud features that are not covered by official support.

1. Standard Way: Where to Search for Xiaomi Cloud in Phone Settings

The most obvious route is through the main settings menu, but its location may vary depending on the MIUI version (12, 13, 14 or HyperOS) and the smartphone model.

Open the Settings app (the gear icon on your desktop or in the app menu).

• 📱 MIUI 12/13/14: Go to Settings. → Accounts. → Mi Account. → Xiaomi Cloud.
• 🔄 HyperOS (2026):**> Go to Settings. → Memory. → Backup → Xiaomi Cloud (or Settings) → Accounts. → Mi Account. → Cloud).

On some models (such as the POCO X5 Pro or Redmi Note 12), the path can be shortened: Settings → Mi Account → Cloud. If you are not logged in to Mi Account, the system will prompt you to sign in or create one – without this, access to the cloud will be blocked.

2. Alternative ways to open Xiaomi Cloud (if the standard one doesn't work)

Sometimes, the Xiaomi Cloud section may be “disappeared” from the menu due to system crashes, custom firmware, or regional restrictions. Here are 4 workarounds:

• 🌐 Browser: Go to i.mi.com and log in to your Mi Account, and all cloud features are available here, including backups.
• 📲 Using the “Mi Cloud” app: if it is not on the desktop, find the official Mi Cloud app on Google Play (developer – Xiaomi Inc.).
• 🔗 Through quick settings: swipe from top to bottom to open the notification bar, and find the Mi Account icon (if any.
• 🛠️ Using the engineering menu (for advanced): enter the code ##4636## in the phone dialer, select Phone Information → Show the test menu → Mi Account.

If none of these methods worked, check:

• 🔄 Is the firmware updated to the latest version (in Settings) → The phone. → Updating the system).
• 📵 Is your account blocked (for example, due to suspicious activity).
• 🌍 Telephone region: in some countries (e.g. India) MI Clouds can be limited.

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If you use custom firmware (like LineageOS or Pixel Experience), Xiaomi Cloud features may be disabled, in which case restore the official MIUI via Fastboot or Recovery.

3. How to set up data synchronization in Xiaomi Cloud

Once you have found the Xiaomi Cloud partition, it is important to set up sync correctly to avoid data loss or traffic overrun.

1. Sign in to your Mi Account (if you haven’t done it before) and use the same account as other Xiaomi devices to keep your data synced between them.
2. Select data types for synchronization: 📞 Contacts 📅 Calendar and notes 📷 Gallery (photo and video) 🔖 Browser bookmarks ⚙️ System settings (wallpaper, sounds, Wi-Fi networks) 🎮 Game data (for supported applications)

Set up automatic synchronization:

Autosynchronization

Only on Wi-Fi.

Check the storage capacity:

5GB

200GB

Note that synchronizing a gallery can take up a lot of space to save the cloud:

• 🖼️ Download only thumbnails (in gallery settings).
• 🗑️ Remove unnecessary files from the cloud via i.mi.com.
• 🔄 Use Google Photos to back up your photo (it doesn’t take up space in the photo) MI Cloud).

4. backup and restore data through Xiaomi Cloud

One of the most useful features of Xiaomi Cloud is the ability to create a full backup of your phone and restore it to a new device, which saves you when you reset your settings, change your smartphone, or after a failed update.

Creation of backup copy:

1. Go to Settings → Xiaomi Cloud → Backup.
2. Click Create a backup and select the data to save (applications, settings, SMS, etc.).
3. Wait for the process to be completed (it can take anywhere from 10 minutes to several hours depending on the amount of data).

Recovery from backup:

1. Sign in to the same Mi Account on the new phone.
2. Go to Settings → Xiaomi Cloud → Recovery.
3. Select the latest backup and confirm the recovery.

Important! The backup doesn't include:

• 📁 Files on a memory card (SD-card).
• 🔐 Passwords from third-party applications (for example, banking applications).
• 🎵 Music and downloaded files (if not in standard folders).

5. Frequent Xiaomi Cloud Errors and How to Fix Them

Even a reliable service like Xiaomi Cloud has a failure.-5 errors and ways of solving them:

1. Sync failed: Check your internet connection (especially if you use it) VPN). Update the Mi Cloud app to Google Play. Clear the app's cache to Settings → Annexes → Application management → Mi Cloud → Warehouse → Clear the cache.
2. Lack of space in the cloud: Delete old backups to Settings → Xiaomi Cloud → Storage Management. Buy extra space (price from ~$1 for 50 GB/month). Move your photo to Google Photos (free to 15 GB).
3. Device doesn't show up in the recovery list: Make sure both devices use the same Mi Account. Check if Find Device is enabled in the cloud settings.

If the error is repeated, try resetting the cloud settings:

1. Go to Settings → Applications → Application Management → Mi Cloud.
2. Click Storage → Clear data (this won’t delete files from the cloud, only local settings).
3. Reboot your phone and log in again.

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If after resetting the settings, the phone asks for the old password from the Mi Account, and you do not remember it - do not enter at random! After 5 unsuccessful attempts, the account will be blocked for 24 hours. Use password recovery via email or SMS.

6. Hidden features of Xiaomi Cloud, which few people know

Xiaomi Cloud has a lot more to do than just sync contacts, here are 5 little-known features that will make it easier to use your smartphone:

• 🔄 Clipboard sync: Copyed text on one Xiaomi device can be pasted on another (included in Settings) → Additionally. → buffer).
• 📍 Remote device management: i.mi.com allows you to lock your phone, erase data or turn on the beep (useful if you lose your phone).
• 🎮 Synchronization of games: some games (for example, PUBG Mobile or Genshin Impact support continued progress in mobile MI Cloud.
• 📡 Backup IMEI: In some regions (for example, India) Xiaomi Cloud IMEI Devices that help with theft.
• 🔑 Two-factor authentication for Mi Account: Enable it in Settings → Mi Account. → Security to protect the cloud from hacking.

Another useful feature is family access, so you can give family members access to their photos or notes without giving them a password.

1. Go to Settings → Mi Account → Family Access.
2. Add a family member by email or phone number.
3. Choose which data to share (e.g., Gallery or Calendar only).

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If you often test custom firmware, create a separate Mi Account for experiments, which will save the main cloud from littering with test backups.

7: Security of Xiaomi Cloud: How to Protect Your Data

Keeping your personal data in the cloud is always risky, and here are 7 rules to help keep your information safe in the Xiaomi Cloud:

• 🔐 Use a complex password for Mi Account (at least 12 characters with numbers and special signs).
• 📱 Enable two-factor authentication (SMS or-app).
• 🌐 Do not log in to your public Wi-Fi account (risk of data interception).
• 🔄 Change your password regularly (every 3-6 months).
• 📁 Do not store scans of documents (passport, credit cards) in the cloud – use encrypted archives.
• 🚫 Turn off auto-sign in your account settings if other people are using your phone.
• 🔍 Check the active sessions in Settings → Mi Account. → Security → Devices and remove suspicious ones.

If you suspect that your account has been hacked:

1. Change your password immediately via account.xiaomi.com.
2. Revoke access of all devices in the section Security → Devices.
3. Check if unknown email or phone numbers have been added to your account settings.
4. Contact Xiaomi support via the chat on the official website.

FAQ: Answers to Frequent Questions About Xiaomi Cloud