You open Instagram, Telegram or a game on your Xiaomi Redmi, but after a few seconds the app suddenly shuts down? Or the smartphone itself returns to the home screen, as if you pressed the Home button? This problem is familiar to many owners of devices based on MIUI, the Xiaomi brand shell.
Unlike iPhones or pure Android, where these errors are less common, Redmi often aggressively manages background processes. Sometimes this saves battery power, but sometimes causes applications to spontaneously close, do not save progress or even not start. In this article, we will discuss all the current ways to solve the problem for models of 2020-2026, including hidden MIUI settings that are not obvious to most users.
1. Check free RAM
The most common reason for the drop-off of applications on Xiaomi Redmi is a lack of RAM (RAM). MIUI automatically closes the background processes if there are too many, but sometimes does it too aggressively to check the current download:
- Open the settings โ About the phone โ Memory.
- See the schedule of RAM use in the section "Memory use".
- If it is less than 500-700 MB free, the system will begin to force the application to close.
On models Redmi Note 10/11/12 with 4-6 GB of RAM, the problem manifests itself more often than on flagships with 8+ GB.
- ๐ Close unnecessary apps manually through the latest task menu (swipe up and hold).
- ๐ซ Turn off autoboot for underutilized programs in Settings โ Annexes โ Auto-start.
- ๐ฑ Reboot your smartphone โ this clears the cache and frees up memory.
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If you have Redmi with 4GB of RAM, avoid using heavy apps at the same time (like games + Chrome with 10+ tabs).
2. Clear the cache of applications and systems
Cache cache can cause malfunctioning applications. On Xiaomi Redmi, the cache is divided into two types:
- Cache of an individual application is temporary files that accumulate when used.
- System cache is the data that MIUI uses to speed up work.
How to clean:
Open Settings โ Applications โ Application Management
Select a problem application (for example, VKontakte) โ Storage โ Clear cache
For system cache: Settings โ Storage โ Cache data โ Clean
Restart your phone after cleaning.-->
If the app still crashes after cleaning the cache, try resetting it (the same Storage menu has the option to Reset).
What to do if the "Clear Cache" button is inactive?
3. disable battery optimization for problem applications
MIUI by default limits the background activity of applications to save charge.This often causes instant messengers (WhatsApp, Telegram) or games to spontaneously close.
- Go to Settings โ Applications โ Application Management.
- Select the app that crashes (like YouTube).
- Press Battery Limitations โ No restrictions.
- Activate the Auto Start option (if it is disabled).
For Redmi on Android 12/13 (MIUI 14+), the path may be different:
Settings โ Battery and Performance โ Application Selection โ [application name] โ Without restrictionsAfter the changes, restart your phone. If the problem persists, check the performance settings:
- ๐ Settings โ Battery โ Battery mode โ Productivity (instead of โbalanced").
- ๐ Some firmware has a hidden option Settings โ Special facilities โ Optimization MIUI โ Disable (not available on all models).
Social media (VK, Instagram)
Messengers (Telegram, WhatsApp)
Games (PUBG, Genshin Impact)
Banking applications (Sberbank, Tinkoff)
Other-->
4. Update MIUI and applications to the latest version
Application failures are often associated with outdated firmware or software versions. Xiaomi regularly releases updates to correct optimization errors.
- Open Settings โ About the phone โ Update MIUI.
- If you have an update, download it and install it.
- After the update, restart the phone.
Also update the applications themselves:
- ๐ฑ Google Play: Open a Store โ Profile โ Application management โ Update everything.
- ๐ If the application is downloaded from APK (Not from Play Market, download the latest version from the official website.
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Redmi with global firmware (e.g. Redmi Note 11 Global) updates come later than the Chinese versions. EU-Firmware (but this requires unlocking the bootloader).
If the problem persists after the update, check the appโs compatibility with your Android version. For example, some games require Android 12+, but Redmi 9A (Android 10) wonโt work.
5. Check for conflicts with other programs
Sometimes apps are dropped due to conflicts with:
- ๐ก๏ธ Antiviruses (e.g. Avast, Dr.Web).
- ๐ VPN-clients (NordVPN, 1.1.1.1).
- ๐ค Automatic Clicking Programs (AutoClicker, MacroDroid).
- ๐ฎ Emulators (BlueStacks, LDPlayer โ if you use them on your phone).
To identify the "culprit":
- Put your phone in safe mode (hold the power button โ โSafe Modeโ).
- Try running a problem app.
- If it works stably, one of the installed applications is to blame.
- Get out of Safe Mode and uninstall programs one at a time, checking the result.
On Redmi root rights, conflicts can be caused by Magisk modules (such as Xposed or EdXposed).
- Open Magisk Manager.
- Turn off all modules one by one.
- Reboot your phone after each shutdown.
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If the Google Play Store or Google Play Services crashes, try removing updates for them in Settings โ Apps โ Google Play Services โ Three Dots โ Remove Updates.
6. Reset the settings to factory (extreme method)
If nothing works, it's a complete reset, and it'll delete all the data from the phone, so first, you can:
- ๐ฒ Make a backup copy through Settings โ Additionally. โ Backup and reset โ Local backup.
- ๐ Save passwords (for example, through Google Password Manager).
- ๐ Transfer photos and videos to PC or cloud.
How to Reset Xiaomi Redmi:
- Open Settings โ About the phone โ Reset settings.
- Select to erase all data (reset to factory).
- Confirm the action (it may be necessary to enter a password from Mi-account).
- Wait until it is completed (it will take 5-10 minutes).
After discharge:
- ๐ Do not restore data from backup immediately โ first check if the problem application is working.
- ๐ฅ Set up programs one at a time, watching for stability.
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Some Redmi models (such as the Note 8 Pro) may require re-assignment of the Mi Account after a reset, otherwise some features (such as themes) will not work.
7 Iron Problems: When It's Not the Software's Fault
If failures occur even after a reset, the cause may be in the hardware:
| Symptoms. | Possible cause | Decision |
|---|---|---|
| Apps fly out when your phone is heated | Overheating of the processor (Snapdragon or Mediatek) | Clean your phone of dust, replace the heat paste (at the service center) |
| Departures when connected to Wi-Fi/mobile | Communication module malfunction | Check it out. SIM-map, reset network settings (Settings) โ SIM-maps and mobile networks โ Resetting network settings) |
| Applications close when battery power is low (<15%) | Battery wear and tear | Replace the battery (on Redmi over 2 years old, this is a common problem) |
| Departures when using a camera or games | Failure of RAM | Run a memory test through MemTest86 (requires unlocking the bootloader) |
Redmi models with Mediatek processors (e.g. Redmi 9/10/12C) are more likely to have iron problems than Snapdragon. If the phone is warranty, contact Xiaomi service center. Self-repair will deprive you of warranty!
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To check the battery status, type in the dialer code ##4636## โ "Battery Information" If the status "Bad" or capacity is less than 80% of the factory, it is time to change the battery.
8. Alternative solutions for experienced users
If you know Android at an above-average level, try:
- ๐ง Shut down. MIUI Optimization (required) ADB): adb shell settings put global miui_optimization_disabled 1 This team turns off aggressive optimization MIUI, It can reduce battery life.
- ๐ฆ Install a custom core (e.g. FrancoKernel for Snapdragon).
- ๐ You can flip the phone over. AOSP (LineageOS or Pixel Experience).
These methods will require:
- Unlock the bootloader (fastboot oem unlock).
- Install TWRP Recovery.
- Backup NANDroid.
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Before you run your firmware, check the compatibility of custom firmware with your Redmi model on the XDA-Developers or 4PDA forum. The wrong firmware can "brick" the phone!
If you are not sure about your skills, you should consult a specialist. Mistakes with ADB or TWRP can lead to complete data loss or phone failure.