Your permission for Xiaomi Cloud has been revoked – how to restore access to the Xiaomi cloud

The message “Your permission for Xiaomi Cloud has been withdrawn” can appear on any Xiaomi, Redmi or POCO device, from a smartphone to a smartwatch, blocking contacts, photos, notes and other data from syncing with cloud storage, making it impossible to back up or access files from other devices, ranging from authentication failures to suspicious account activity, but in 90% of cases, the problem can be solved on its own without contacting support.

In this article, we will discuss all the working ways to restore access to Xiaomi Cloud, including hidden settings, circumventing regional restrictions and actions when blocking on suspicion of fraud. Particular attention will be paid to the new security rules of 2026, which cause many users to lose access after changing their device or updating MIUI. If you see a notification about the withdrawal of permission, do not panic: following our instructions, you will return control of the cloud in 10 to 30 minutes.

Why Xiaomi Cloud is withdrawing permissions: 5 main reasons

Xiaomi Cloud automatically revokes permissions if detects potential security threats or breaches of terms of use.

• 🔄 Change of device or SIM-Linking an account to a new phone or operator may cause a temporary lock (especially if the device is from another region).
• 🌍 Accounts created in one region (e.g. China) but used in another (Europe/Russia) are often blocked due to conflicting policies.
• 🛡️ Suspicious activity: multiple failed attempts to enter, use of VPN or IP-Addresses can cause blocking.
• 📱 Update MIUI or reset settings after major updates (e.g., before the MIUI 15) the system requires re-authentication in the cloud.
• ⏳ If you haven’t used the cloud for more than 6 months, Xiaomi can deactivate the default access.

Important: If you haven't changed your device or updated your firmware, but you've withdrawn your permission anyway, check your account for hacking. Fraudsters often access the cloud through phishing sites that mimic the Mi Account login page.

Method 1: Re-authorization in Mi Account (the fastest method)

In 70% of cases, the problem is solved by simply re-entering the Mi Account, which works if the lock is caused by a sync failure or session expiration.

1. Open Settings → Xiaomi account on your device.
2. Click on the profile avatar at the top of the screen.
3. Select Logout and confirm the action.
4. Go back to the same email address or phone number as before.
5. After you sign in, go to Settings → Xiaomi Cloud and enable synchronization for the desired data.

If you see an error when you try to sign in, “Account blocked” or “Ineligible region”, go to Method 3 (bypassing regional restrictions).

Make sure the device is connected to the internet.|Check the correctness of the password entry|Turn it off. VPN (if used)|Update the “Mi Account” app on Google Play-->

⚠️ Note: If you have used two-factor authentication (2FA), If you lose access to your phone number or Google Authenticator, you can only restore your account through Xiaomi support, then skip this method and go to Method 5.

Method 2: Reset Xiaomi Cloud (to fix software failures)

If re-entry didn't work, the problem could be in corrupted cache data or cloud settings, and resetting:

1. Go to Settings → Applications → Application Management.
2. Find the Xiaomi Cloud (or “Xiaomi Cloud”) list and open it.
3. Click Warehouse → Clear the cache and Clear the data.
4. Go back to Settings → Xiaomi Cloud and turn on sync again.

Once reset, you may need to re-confirm permissions to access contacts, photos, and other data, and if this method doesn’t work, try restarting your device before re-authorizing.

Method 3: Bypassing regional restrictions (if the account is from another region)

Xiaomi divides cloud services by region: Chinese accounts (account.xiaomi.com) are not compatible with global accounts (account.huami.com or mi.com), and vice versa. If you see an error saying “Your account is not supported in this region”, follow this instruction:

To change the region of the account:

1. Go to i.mi.com and log in.
2. Open Profile → Account settings → Region.
3. Select the desired region (e.g., “Russia” instead of “China”) and confirm the change.
4. Wait 24 hours – the system does not update the region binding instantly.

⚠️ Warning: Change of region may result in loss of access to previously synchronized data if it was stored on servers in the old region.

Method 4: Recovery via Mi PC Suite (for blocked accounts)

If your account is blocked due to suspicious activity but you are confident of its security, try to restore access through the official Mi PC Suite software, which works even if you have errors such as “Account is temporarily blocked” or “Too many attempts to log in”.

Download Mi PC Suite from the official website pcsuite.mi.com and follow the steps:

1. Connect the device to the PC through USB-cable (turn on debugging by USB developer-setting).
2. Run the Mi PC Suite and wait for the device to be recognized.
3. Go to the Account section and click Recover Access.
4. Enter your linked email or phone number, then follow the instructions on the screen.

If the Mi PC Suite does not recognize the device:

• 🔌 Check the cable and port USB (Try another cable or port).
• 📱 Make sure that the phone is enabled File Transfer (MTP) notice-curtain.
• 🖥️ Update Mi drivers PC Suite via Windows Device Manager.

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If the Mi PC Suite doesn't help, try using the Mi Unlock Tool (only to unlock the bootloader). download it from en.miui.com/unlock and follow the official instructions.

Method 5: Calling for Xiaomi Support (If Nothing Works)

If all the previous methods have failed, you just need to contact support, and this is true for cases like:

• 🔒 Complete account blocking on suspicion of fraud.
• 📧 Loss of access email/phone-linked.
• 🌐 Errors such as “Account does not exist” or “Impossible ID».

To expedite the application process:

1. Prepare proof of account ownership: Checks for purchase of Xiaomi devices in your name, screenshots of correspondence with support (if previously contacted), IMEI devices (find in Settings → About phone → General information).
2. Write in support in English or Chinese (answer comes faster): Email: support@xiaomi.com (Global support for Russia: ru_support@xiaomi.com. Feedback form: mi.com/support.

The average response time is 3-7 days, and if your account is critical (e.g., linked to a smart home), make sure that you prioritize your account processing.

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When contacting for support, always specify the device IMEI and the exact wording of the error, which will speed up the identification of the problem by 40%.

How to Avoid Revocation of Permits in the Future: 7 Safety Rules

To avoid any more Xiaomi Cloud lockdowns, follow these guidelines:

• 🔐 Use a complex password (at least 12 characters with numbers and special signs) and enable 2FA account settings.
• 📍 Do not change your account region unnecessarily – this could result in data loss.
• 📵 Avoid public Wi-Fi when logging into Mi Account (Risk of Data Interception).
• 🔄 Update regularly MIUI — New versions fix vulnerabilities that lead to locks.
• 📱 Do not use unofficial firmware (for example, custom firmware). ROM base AOSP), If you need access to the cloud.
• 🚫 Do not log into the account on other devices – this can provoke a blocking on suspicion of theft.
• 📅 At least once every 2 months, log into the cloud so that the system does not deactivate your account after inactivity.

If you travel frequently or use a VPN, set up trusted devices in your Mi Account beforehand. Go to Security Settings → Trusted Devices and add any gadgets you plan to log into the cloud.

FAQ: Frequent questions about revoking Xiaomi Cloud permission