How to remove a call record on Xiaomi: 5 proven ways

Records of phone conversations on Xiaomi smartphones are automatically saved in the system if the call recording function is activated. This is convenient for recording important conversations, but over time, a lot of unnecessary audio files accumulate that occupy the device’s memory. Moreover, some users face a situation where the call recording is not deleted through the standard menu – the file remains in hidden folders or is duplicated in the Mi Cloud storage.

In this article, we will analyze all possible ways to delete call records on Xiaomi, Redmi and other sites. POCO — From basic actions in the Phone app to manually cleaning system folders and resetting settings, we will focus on problems where the record does not disappear after deleting or is restored after rebooting. MIUI 12/13/14 hyperos (2026 year).

Why are the phone records not deleted in the standard way?

On Xiaomi smartphones, call records can be stored in several places at the same time:

• 📱 Local memory -- folder. MIUI/sound_recorder/call_rec or Recordings/Call.
• ☁️ Mi Cloud – syncs automatically if backup option is enabled.
• 🔄 Phone app cache – temporary files that are not always cleared when you delete a record.
• 📁 Hidden system folders, for example, /data/com.android.providers.media (access only with root rights).

If you deleted a recording through the Phone app, but it reappeared after you rebooted or synced, the problem lies in one of these sources, MIUI 14 by default duplicates the records to the cloud, even if the user has disabled this feature in the settings. POCO F5 Redmi Note 12 caches audio files for quick access, which prevents them from being completely deleted.

⚠️ Attention: On devices with HyperOS (2026 The path to records has changed – now they are stored in the Internal Storage/Android/media/com.miui.voicerecord. The standard Records app doesn’t always show these files.

Before you start using radical methods (reset or root), try disabling sync with Mi Cloud and clearing the cache of the Phone app, which solves the problem 70% of the time.

Method 1: Remove via the Phone application (basic method)

The easiest way is to use the built-in record manager in the standard Phone app, which works on all Xiaomi devices, but may not work if the recording is duplicated in the cloud or cache.

1. Open the phone application (pipe icon).
2. Go to the tab "Journal" (watch icon).
3. Find the right call with a tag. 🎤 Recorded and tapped on it.
4. In the window that opens, click on the basket icon (or “Delete Record”).
5. Confirm the action by selecting “Delete”.

If the record has not disappeared after these actions, check:

• 🔍 folder Recordings/Call File Manager (for example, Mi File Manager).
• ☁️ Section "Records" in Mi Cloud (the application "Cloud» → «Call records»).

Disable synchronization with Mi Cloud|Clear the cache of the "Phone" application»|Check the Recordings folder manually|Reboot your smartphone-->

On some models (e.g. Xiaomi) 13 Pro) after deleting the record through the Phone application, the file remains in the folder MIUI/sound_recorder. In this case, delete it manually through the file manager.

Method 2: Cleaning through Voice Recorder

V MIUI And HyperOS, the call records are duplicated in the Records app (or Voice Recorder), and even if you deleted the file through Phone, it can stay here to erase the record completely:

1. Open the Records app (mic icon).
2. Go to Call Records (or Call Recordings)
3. Select the desired file and click on the basket icon.
4. Confirm the deletion by selecting Delete Forever (not just Delete, otherwise the file will be in the Recycle Bin).

If the "Call Records" section is missing:

• 🔧 Go to Settings. → Annexes → Application management → Records.
• 📂 Press "Storage» → «Clear the data" (this will delete all records, including personal dictaphones).

⚠️ Attention: POCO X5 redmi K60 The Records app can be called Recorder and hide system records. To see them, click on the three dots in the upper right corner and select Show Hidden Records».

If after cleaning the records appear again, turn off the automatic recording of calls:

1. Open the phone» → «⋮» (three-point) → «Settings».
2. Select "Call Record."
3. Turn off the "Automatic Recording" option.

Method 3: Manual Deletion through File Manager

If the records do not disappear after standard deletion, they can be manually erased through the file manager.

1. Open Mi File Manager (or any other manager, such as Solid Explorer).
2. Go to the internal memory (internal storage).
3. Open the folder: MIUI 12/13: MIUI/sound_recorder/call_rec. For HyperOS: Android/media/com.miui.voicerecord. For POCO/Redmi: Recordings/Call.

.amr

.mp3

basket

If the folder is not in the visible list, turn on the display of hidden files:

• In Mi File Manager: Click on «⋮» → «Settings» → «Show hidden files».
• In Solid Explorer: Go to Settings» → «Hidden files».

💡

If the record is not deleted due to access rights, try connecting the smartphone to the PC through USB (in file transfer mode) and delete the file through Windows Explorer.

Method 4: Remove via Mi Cloud (if records are synchronized)

Many users forget that Xiaomi syncs call records to the Mi Cloud by default, and even if you delete a file locally, it can recover the next time you connect to the Internet, to delete records from the cloud:

1. Open the Mi Cloud app (or go to i.mi.com).
2. Sign in under the same account as on your smartphone.
3. Go to the "Records" or "Call Recordings" section.
4. Select unnecessary files and click “Delete”.
5. Confirm the action and wait for the synchronization to be completed.

To prevent the reappearance of records:

• 🔄 Open "Settings» → «Accounts and synchronization» → «Mi Cloud».
• 🚫 Turn off synchronization for the item "Call Records».
• 🗑️ Clear the Mi Cloud app cache in settings (Settings) → Annexes → Mi Cloud → Warehouse → Clear the cache).

⚠️ Note: On some firmware (for example, MIUI 14 Global) The recording sync option is hidden. To turn it off, go to Settings. → Additionally. → Confidentiality → Synchronize data and uncheck the box from the “Call Records».

If the records continue to recover after the sync is disabled, check the backup settings in Mi Cloud. Automatic backups may be enabled that return deleted files.

Method 5: Reset the settings of the Phone application (radical method)

If none of these methods worked, the problem could be a failure of the Phone app, in which case it would help to reset its settings to factory settings, Warning: this would delete all call and recording history, and reset individual settings (such as a blacklist).

1. Go to Settings → Applications → Application Management.
2. Find the Phone app (or com.android.dialer) and tap it.
3. Select "Storage."
4. Click on “Clear Data” and confirm the action.
5. Reboot your smartphone.

After discharge:

• 🔧 Call records will be deleted without recovery.
• 📱 The Phone app will return to factory settings (including call recording).
• ☁️ Mi Cloud syncs will be suspended until re-authorization.

This method should only be used as a last resort, as it erases the entire history of calls. If it is important to save contacts, pre-export them to the.vcf file through Contacts. → ⋮ → Imports/Exports.

Additional tips: how to prevent automatic recording

To avoid problems with accumulating unnecessary records in the future, configure call recording options:

• 🚫 Turn off automatic recording: Open the phone» → «⋮» → «Settings» → «Call recording. Select "Never" in Automatic Recording».
• 🔕 Disable recording for specific contacts: Open contact in the Phone app «⋮» → «Call recording» → «Never».
• ☁️ Turn off Record Backup: Go to Settings → Accounts and synchronization → Mi Cloud. Uncheck the "Call Records" box».

Restrict access to the microphone:

1. B Settings → Confidentiality → Application authorizations → Microphone.
2. Disable access for applications that do not need it.

Xiaomi's HyperOS (2026) introduced a feature called Smart Recording, which analyzes conversations and saves only "important" snippets to turn it off:

1. Go to Settings → Special features → Smart features.
2. Find the Call Record section and turn off the Content Analysis option.

💡

Check the folder regularly Recordings/Call and clean it of old files – this will free up space and prevent the accumulation of duplicates.

Frequent Mistakes and How to Avoid Them

When deleting call records, users often face typical problems:

Another common mistake is to delete only the gallery, and call records are not always displayed in the standard gallery, but they can take up space in memory, so you can find all the audio files.

1. Open Mi File Manager.
2. Enter.amr or search for.mp3.
3. Delete all unnecessary files with a tag call_rec name.

⚠️ Note: On some models (e.g. Xiaomi) 12T) Call records are encrypted and stored in a folder /data/com.android.providers.media. It is impossible to delete them without root rights - in this case, only resetting the settings will help.

FAQ: Answers to popular questions