If you own a smartphone, TV or other Xiaomi device, you’ve probably encountered a mysterious Service Feedback process in your active app list or battery settings. This system service often raises questions: it suddenly appears in the top notification bar, it suspiciously consumes battery power, it blocks access to certain functions. On the Internet, you can find dozens of conflicting tips — from “urgently turn off!” to “it’s a virus, delete!”. In fact, Service Feedback is a legitimate component of MIUI firmware, but its behavior depends on the system version, device model and even regional settings.
In this article, we will look at what Xiaomi Service Feedback is, why the company needs it, how it affects the gadget and what to do if the service behaves suspiciously. You will learn whether it can be safely turned off, how to reduce battery consumption associated with it, and why some users experience errors when trying to stop the process. We will also analyze how Service Feedback interacts with other Xiaomi services (for example, Mi Cloud or Security) and what to do if the service begins to consume traffic in the background. At the end, you will find an FAQ with answers to the most common questions and step-by-step instructions for different versions of MIUI.
What is Service Feedback in Xiaomi: Official Destination
According to Xiaomi, Service Feedback (sometimes referred to as com.miui.feedback or FeedbackService) is a system component responsible for collecting user feedback and automatically diagnosing the device.
- 📊 Anonymous usage statistics: The service records how you interact with your device (which apps you run, which settings you change) so that Xiaomi can optimize your experience. MIUI real-world scenarios.
- 🐞 Error Reports: If an application or system fails, Service Feedback automatically sends the error log to Xiaomi servers (if you have given permission to do so).
- 🔄 New features testing: for participants in the beta program, the service collects data on the stability of experimental features.
- 📱 Diagnostics of hardware problems: for example, if the sensors of the device are not working correctly, the service may suggest taking a test or sending data in support.
It's important to understand that Service Feedback is not spyware, but a legitimate firmware enhancement tool, but it's not always transparent to the user, which is a source of suspicion. For example, in some versions of MIUI, the service can run for no apparent reason, consume up to 5-10% of the battery per day, or even block access to the developer's settings.
How Service Feedback is linked to other Xiaomi services
Service Feedback doesn't work in isolation -- it's integrated with several key MIUI components.
| Service | Interaction with Service Feedback | Effects of disconnection |
|---|---|---|
| Mi Cloud | Syncs feedback data with your Xiaomi account if the Send Diagnostics option is enabled. | Logs are no longer sent to servers, but local data collection continues. |
| Security (Security) | Checks the integrity of the Service Feedback files and blocks its modification. | It can cause errors when you try to disable the service via ADB. |
| Analytics (Analytics) | Transfers the collected data to Service Feedback for further sending. | The volume of telemetry collected decreases, but does not stop completely. |
| Finder (Device Search) | Uses Service Feedback data to determine location when a gadget is lost. | The accuracy of finding a device through the Mi Cloud may deteriorate. |
If you choose to disable Service Feedback, consider that this may affect the performance of associated services, for example, without it, notifications of critical system errors will cease to come, and the Quick Ball function may not work stable, while completely removing the service through root access or modified firmware can lead to the blocking of your Mi Account account for violating the terms of use.
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Before disabling Service Feedback, check if you are participating in the MIUI beta test, in which case the service is necessary for the experimental functions to work properly.
Why Service Feedback is consuming battery and traffic
Many users complain that Service Feedback consumes up to 15-20% of their charge per day or consumes hundreds of megabytes of mobile traffic.
- 🔋 Background Synchronization: The service can send data to Xiaomi servers every few hours, even if you are not using the device.
- 📡 Cache errors: Sometimes temporary service files inflate to hundreds of megabytes, causing the processor to work idle.
- 🔄 Cyclical restarts: in some versions MIUI (for example, MIUI 12.5 and MIUI 13) the service crashes and automatically restarts, which eats up resources.
- 📦 Conflict with other applications: Antiviruses or optimizers (such as Clean Master) can interfere with the service, causing it to be overactive.
To check how much resources the Service Feedback consumes, go to: Settings → Battery → Battery use (or settings) → Annexes → Application management → Service Feedback: If a service is at the top of the list, it's a clear sign of a problem.
How to check Service Feedback traffic?
In most cases, high resource consumption is due to a firmware error or incorrect account settings, for example, if you are signed in to Mi Account on multiple devices, the service may duplicate the sending of data.
How to Disable or Limit Service Feedback
You can't completely remove Service Feedback without root rights, but there are ways to reduce its activity. Here are step-by-step instructions for different scenarios:
Disable mobile data for the service|Clear the cache and data|Check for updates MIUI|Make a backup copy of the settings-->
Method 1: Disconnect via settings (without root)
- Go to Settings → Applications → Application Management.
- Find Service Feedback (may be called Feedback or Feedback).
- Click Stop (if the button is active) and select Disable.
- In the Permissions section, disable Internet access, Locations and Warehouse.
Method 2: ADB Restriction (for Advanced)
If the standard shutdown does not help, you can use ADB commands:
adb shell pm disable-user --user 0 com.miui.feedback
adb shell pm revoke com.miui.feedback android.permission.INTERNET⚠️ Note: After these commands are executed, some functions MIUI (For example, sending error reports will stop working, and you may have problems updating the system.
Method 3: Remove via TWRP (routed devices only)
If you have custom recaps installed, you can remove APK services:
- Download to TWRP.
- Go to Advanced → File Manager.
- Delete files: /system/priv-app/Feedback/Feedback.apk and /system/priv-app/Feedback/Feedback.odex (if any).
- Reset the device.
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Disabling Service Feedback via ADB or TWRP can cause errors when updating MIUI. In this case, you will need to reset to factory settings.
Frequent errors and problems with Service Feedback
Users often face the following issues related to Service Feedback:
- 🚫 «Failure to stop the process": appears when you try to disable the service through settings. ADB or disable permissions.
- 🔄 Automatic restart: the service turns on itself after the restart. Only the removal through the reboot helps. TWRP.
- 📵 Blocking Wi-Fi or mobile data: sometimes Service Feedback conflicts with ConnectivityService.
- 🔴 Persistent notifications: The service may show a notification, "Send a report..." This means that it is stuck in the process of synchronization.
One of the most frustrating mistakes is cyclical rebooting of the device after Service Feedback is removed, which happens if the service was critical to the current version of MIUI, in which case the only way out is to flash the device again through Fastboot.
What if the phone does not turn on after removing the Service Feedback?
Service Feedback in different versions of MIUI: what has changed
Service Feedback behavior is highly dependent on the firmware version, and the table below shows the key changes:
| MIUI version | Behavior Service Feedback | Can I turn it off? |
|---|---|---|
| MIUI 10-11 | It works in the background, it rarely consumes resources, and the main task is to collect statistics. | Yes, through settings or ADB. |
| MIUI 12-12.5 | It's more personalized, it's more likely to be in conflict with Google Play Services. | Yes, but there may be errors with notifications. |
| MIUI 13-14 | Integrated with Mi Cloud, more error reporting, high battery consumption. | Partly (disabling permissions helps poorly). |
| HyperOS (2026) | It is divided into two modules: Feedback (feedback) and Diagnostics (diagnostics). | You can only turn off the diagnostics. |
With HyperOS (the new Xiaomi firmware that replaced MIUI in 2026), Service Feedback has become more modular, and users can now manage their own statistics and hardware problems, but even here, you can’t get rid of the service completely, it’s essential for Xiaomi Community and other social functions.
Alternative ways to manage feedback
If you are concerned about privacy or resource consumption, but do not want to completely disable Service Feedback, there are trade-offs:
- 🔒 Disable sending diagnosis: Go to Settings → The phone. → Reviews and analytics and deactivate the option “Automatic reporting».
- 📊 Limit background activity: In the battery settings, select Service Feedback mode Restricted Activity».
- 🌐 Block traffic through a firewall: Applications like NetGuard or AFWall+ They can block access to the Internet.
- 🔄 Use alternative firmware: In custom builds (such as LineageOS or Pixel Experience), Service Feedback is not available.
⚠️ Warning: Blocking Service Feedback traffic through a firewall may cause some system notifications (such as available updates) to stop coming, and may interfere with Find Device).