Music is coming to Xiaomi: all the reasons and ways to fix

You listen to your favorite playlist in Yandex Music, but the app suddenly shuts down? On Xiaomi smartphones (especially those running MIUI 12-14), this problem is more common than on other Android devices. The reasons range from banal cache overflows to deep conflicts with the MIUI shell, which aggressively optimizes background processes. In this article, we will analyze 7 key causes of departures and give step-by-step instructions for their elimination, from simple actions to radical measures like resetting.

It's important to understand that if an application crashes when specific tracks are played (for example, downloaded offline), the problem may lie in corrupted cache files. And if the failure occurs when you start or switch tracks, the MIUI power saving settings or conflict with other audio applications are to blame. We tested the solutions on Redmi Note 10 Pro, POCO X3 Pro and Mi 11 Lite models — all methods work regardless of the Android version.

1. conflict with MIUI optimization: why the system kills the application

MIUI is known for its aggressive memory management policy, which by default forcibly closes background applications to save battery life — even if you use them actively. Yandex Music is more likely to fall under this mechanism because of the peculiarities of working with the audio stream.

How it manifests itself:

• 🎵 The app flies out through 5-10 minutes of listening (especially in headphones).
• 🔄 Music is interrupted when you lock the screen or switch to another app.
• ⚡ In the battery log (Settings) → Battery) can be seen that Yandex Music was stopped by the system.

The solution lies in manually configuring the exceptions for the application.

1. Open Settings → Applications → Application Management.
2. Find Yandex Music in the list and tap it.
3. Select Permissions → Autostart and enable the option.
4. Go back and open the battery. → No restrictions.
5. Enable the option to disable optimization (if any).

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After these changes, restart your smartphone – this will help the system apply the new rules without crashing.

2.A damaged cache: when the application “forgets” settings

Yandex Music cache stores temporary data, such as album covers, buffered tracks, authorization data, and if those files are corrupted (for example, due to a sudden power outage or conflict with other applications), the application starts to crash when you try to play music or open certain sections.

Symptoms of the problem:

• 📱 The app dyes when you start a particular track or playlist.
• 🔄 Infinite download when opening the section "My music».
• 🚫 Error “I failed to play track” (even with a stable Internet).

Cleaning the cache solves the problem 80 percent of the time.

1. Go to Settings → Applications → Application Management → Yandex Music.
2. Slip the Warehouse.
3. Click Clear Cache (Do not clear the data, otherwise you will lose offline tracks!).
4. Restart the app.

If it only crashes when you play offline tracks, the problem may be the corrupted downloaded files.

1. Open Yandex Music.
2. Go to Settings → Memory of the device.
3. Remove all the offline tracks and download them again.

3. Conflict with other audio applications

Xiaomi often has several applications that work with sound: standard Mi Music, Google Play Music, Spotify, etc. These programs can compete for audio stream, which leads to failures. Especially relevant for Android 11+ devices, where the audio management system has changed.

Signs of conflict:

• 🎧 Music is interrupted when a notification or call is received.
• 🔊 The sound is distorted or lost on the 1-2 seconds before departure.
• 📱 Error logs (can be viewed through Developer Options) show a record of an audio session conflict.

Decisions:

1. Turn off background playback in other music apps (such as Mi Music).
2. Remove unused audio players (especially if they are system-based and not updated through the Play Market).
3. Enable Monopoly mode in Yandex Music (Settings → Reproduction).

4.Outdated version of the application or MIUI

If you haven't updated Yandex Music or MIUI firmware in a long time, crashes are almost inevitable. Developers regularly fix compatibility bugs, especially for Android 12/13 devices. For example, MIUI 13.0.4 had an audio codec processing bug that crashed all music apps.

How to check the relevance:

MIUI Update:

1. Go to Settings → About the phone → System update.
2. Click Check for updates.
3. If a new version is available, download and install it (preferably via Wi-Fi).

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If you still have a problem after the MIUI update, try to roll back to the previous version of the firmware.Seek the downgrade instructions in thematic forums (e.g. 4PDA) for your Xiaomi model.

5. Lack of RAM

Xiaomi smartphones with 4 GB of RAM or less (such as the Redmi 9A or POCO M3) often face memory shortages when multiple applications are running simultaneously. Yandex Music can crash if the system forcibly frees up resources for higher-priority tasks (such as calls or games).

How to diagnose:

• 📊 Open the Settings. → The phone. → Memory status and see how much free RAM remains when the application is running.
• 🔄 If it is less than 500 MB free, this is a critical value.
• 🚨 B Settings → Developer → Memory can be seen which processes take up the most resources.

Optimization methods:

Close all background applications (swipe up in the multitasking menu)

Disable auto-run of unnecessary programs (Settings → Applications → Auto-run)

Enable Performance Mode (Settings → Battery → Performance Mode)

Reboot your phone before listening to music-->

For devices with 4 GB of RAM, turning off animations will also help:

1. Activate Developer Mode (7 taps according to the MIUI version in the phone settings).
2. Go to Settings → Additional → For developers.
3. Find options Window Animation Scale, Transition Animation Scale and Animator Duration Scale – set the value to Disable.

6. Problems with the Yandex account

Less commonly, but accurately: Yandex Music may be due to account locks or synchronization errors, such as if you haven’t used the service for a long time, your session may have expired and the app may not have been able to properly update the authorization token.

Signs of account problems:

• 🔑 The application asks to re-enter the login / password at each launch.
• 📵 Music is only played online, although subscription is active.
• ⚠️ Error: “Cannot update profile data».

What to do:

1. Sign out of Yandex Music account (Profile → Exit).
2. Log in again using the password (not via SMS or social networks).
3. If it does not help, reset your password on the website passport.yandex.ru.
4. Check the subscription status in your personal account.

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If you have two-factor authorization enabled (2FA) in Yandex, temporarily turn it off while you are diagnosing it, and sometimes problems with push notifications interfere with the proper operation of the music service.

7. Hardware problems: when the "iron" is to blame

If all software methods have been tried, and Yandex Music continues to fly out, the reason may lie in hardware malfunctions:

• 🔋 Worn-out battery (voltage below) 3.5V leads to sudden reboots).
• 🛠️ Damaged memory (bad sectors on a flash drive where cache or offline tracks are stored).
• 🎧 Faulty audio codec (e.g. on Xiaomi with Snapdragon processor) 6xx Sometimes the sound drivers fly off).

How to diagnose:

1. Check the battery health through the AccuBattery app (if the capacity has dropped below 70%, replace the battery).
2. Test the memory with MemTest86 (requires an unlocked bootloader).
3. Try playing music through another app (like VLC), and if it's a repeat, it's a hardware problem.

⚠️ Note: If it only crashes when you connect Bluetooth headphones, the problem may be in the protocol A2DP. Try resetting your Bluetooth settings (Settings) → Bluetooth → Additionally. → Reset settings) or update the firmware of headphones.

FAQ: Frequent questions about Yandex Music failures on Xiaomi