Faced with the fact that the gallery on Xiaomi suddenly closes, flies out or stops opening photos? the problem is familiar to many owners of Redmi smartphones, POCO and Mi - regardless of model and version MIUI. In some cases, the app dyes when you scroll through the photo, in others it does not start at all, showing the error "Gallery stopped", the reasons can be due to software failures and hardware limitations of the device.
In this article, we will discuss 7 main reasons why a gallery is flying on Xiaomi, from banal cache overflow to conflicts with updates. MIUI. For each reason, weβll give you step-by-step solutions, including hidden settings that are rarely mentioned in standard instructions. And if youβve tried resetting or cleaning the cache without a result, check out the section on alternative galleries and hardware limitations of budget models.
Note: 90% of problems are solved without flashing, but 10% of cases are due to physical damage to the memory or controller. If your Xiaomi fell into the water or was repaired, first check it for hardware failures (more about this in the last section).
1.Crowded gallery cache is the most common reason for departures
Cache galleries on Xiaomi are temporary files that speed up the download of thumbnails and previews, and over time they accumulate, fragment, and may conflict with the new version of the app.
- πΈ Take more than 50 photos a day
- π₯ They're filming in 4K or FHD
- π Often edit photos in third-party applications
- π Thousands of photos are stored in one folder.
System system MIUI It automatically cleans the cache, but it's not always successful. If the gallery crashes when you open specific photos or folders, first of all, clean the cache manually:
- Open Settings β Applications β Application Management.
- Find the Gallery app (or Google Photos if you use it).
- Slip the vault. β Clear the cache.
- Reboot your smartphone.
βοΈ What to do if cleaning the cache does not help
If the gallery still crashes after cleaning the cache, try to delete the application data (in the same Warehouse menu). β Clear the data.Caution: This will reset all gallery settings, including hidden folders and albums.
Why does the gallery cache fill up so quickly?
2. Conflict with updates MIUI or Google Photos
Xiaomi regularly releases updates for the standard gallery, but not all of them are sufficiently tested. MIUI 14 was a massive issue with departures at the opening HEIC-Photo (default format on iPhone) and in MIUI 13 Gallery Crashed While Trying to Edit Video.
How to check if the update is to blame:
- Go to Google Play. β My apps. β gallery.
- Look at the date of the last update. If you start flying after that, roll back.
- Click on three dots in the corner. β Remove updates.
If you use Google Photos, the problem may be in conflict with Google Play.
- π Update Google Play Services manually.
- π« Turn off autosynchronization for 10 minutes (in Google Photos settings).
- π₯ Install beta version of Google Photos (if stable fails).
β οΈ Warning: If the gallery stops opening after the update rolls back, remove it completely and install it again from Google Play or APKMirror. POCO standard gallery can be part of the firmware - in this case, only resetting the settings will help.
Lack of RAM 3 (RAM)
Xiaomi budget models (e.g. Redmi) 9A, POCO C31) They often have a lack of RAM when they're working with a gallery, and the app tries to download hundreds of thumbnails at once, and the system kills the process, and you see the crash:
- π View folders from 500+ photo.
- π¬ Playing the video in the gallery.
- π Simultaneous operation of background applications (messengers, games).
How to check if the RAM is to blame:
- Open Settings β About the phone β Memory status.
- Look at how much memory is available. If it's less than 500MB, it's a problem with RAM.
- Launch the gallery and watch the memory usage schedule in Settings β Developer β Process statistics (if developer mode is enabled).
Decisions:
- π§Ή Close all background applications before opening the gallery.
- π Turn on Light Mode in the battery settings (reduces the load on RAM).
- π± Use alternative galleries like Simple Gallery or Aves β they are optimized for weak devices.
- π§ Turn off animations in Developer Settings (reduces system load).
| Xiaomi model | The volume of RAM | Gallery departure risk | Recommendation |
|---|---|---|---|
| Redmi 9A, POCO C31 | 2-3 GB | βββββ (high-pitched) | Use Simple Gallery to Use |
| Redmi Note 10, POCO X3 | 4-6 GB | βββ (middle-class) | Clean the cache once a week |
| Xiaomi 12, POCO F4 | 8+GB | β (low-key) | Update MIUI regularly |
4. Damaged files or incompatible formats
gallery MIUI It can fly out when you try to open corrupt files or formats that it doesn't support:
- πΌοΈ HEIC/HEIF (iPhone photo).
- π₯ Video in the video AV1 or ProRes.
- π Files with broken metadata (for example, after incorrect editing).
- π Hidden system files (e.g.,.nomedia with errors).
How to find the problem file:
- Sort the photo in the gallery by date of addition.
- Try to open the latest downloaded files β often the crash happens on them.
- If a gallery dyes when you open a particular folder, the problem is in one of its files.
Decisions:
- ποΈ Delete suspicious files via Explorer (not through the gallery!).
- π Convert HEIC into JPG using applications like HEIC to JPG Converter.
- π οΈ Use it. ADB For scanning corrupted files: adb shell am broadcast -a android.intent.action.MEDIA_SCANNER_SCAN_FILE -d file:///sdcard/DCIM/problem_file.jpg
β οΈ Note: If a gallery crashes when you open any photo, the problem is not with the files, but with the application or system.
5. Work failures MIUI Android
Sometimes gallery departures are a symptom of deeper firmware issues.
- π Failed update MIUI (particularly OTA).
- π± Conflict with the custom recaveri (TWRP).
- π οΈ Damage to system files after manual intervention.
How to diagnose:
- Check if other apps (such as Camera or Files) are crashing.
- Launch your phone in Safe Mode (click the power button) β Safe Mode. If it's a gallery, it's the fault of third-party software.
- Look at the error logs through ADB: adb logcat | grep -i "gallery\|media"
Decisions:
- π§ Reset the settings of the gallery app (see Section 1).
- π₯ Reinstall. MIUI via Fastboot (without data loss, by selecting save user data).
- π Reverse to the previous version MIUI, If the flight started after the update.
π‘
If you use custom firmware (like Pixel Experience), try installing a Google gallery instead of a standard one. It works more consistently on informal builds.
6.Store problems: flash drive, SD-card
If the gallery is flying out when viewing a photo from SD-card or after transferring files, the problem may be:
- πΎ Damaged file system of memory card.
- π Unstable connection (e.g., oxidized contacts).
- π Overflowing internal memory (less than 1 GB free).
Diagnosis:
- Extract. SD-Check if the gallery works without it.
- Connect your phone to your PC and check the card for errors via chkdsk (Windows) or Disk Utility (Mac).
- Check out the free space in Settings β Warehouse.
Decisions:
- π Format. SD-map FAT32 or exFAT (pre-copying the data!).
- π Transfer a photo to your internal memory or cloud.
- π οΈ If the phone does not see the card, wipe the contacts with alcohol or replace the card.
β οΈ Note: Some Xiaomi models (e.g. Redmi Note 8 Pro) have a bug with the SD-If you have a 256 GB or 512 GB card, try using a smaller card.
7 Hardware problems: memory controller or battery
If none of these methods worked, the cause may be iron:
- π Worn-out battery causing sudden power outages (galleries fly out when loaded).
- πΎ Damaged internal memory controller (often after falls or overheating).
- π Oxidized slot contacts SD-map.
How to check:
- Install the app AIDA64 Check the status of the battery (Battery section) β If the capacity is less than 70% of the nominal value, replace the battery.
- Run a memory test through ADB: adb shell dumpsys meminfo Pay attention to the lines with errors E/ or F/.
- See if the phone overheats when working with the gallery (use it). CPU Monitor).
Decisions:
- π Replace the battery at the service center (Redmi costs from 1,500) β½).
- πΎ If internal memory is damaged, contact the service to sell the chip (expensive, but sometimes cheaper than a new phone).
- π§ If the problem is contacts - try to clean them yourself with isopropyl alcohol (carefully!).
π‘
If the gallery only crashes when you connect to the charger, the problem is definitely the battery or the power controller. Don't delay repairs: this can lead to a complete failure of the phone.
Alternative galleries for Xiaomi: what to install instead of the standard
If the standard gallery MIUI It keeps flying, try alternatives. They often work more stable, especially on weak devices:
| Annex | Pluses | Cons | Reference |
|---|---|---|---|
| Google Photo | Automatic backup, facial recognition | It requires a lot of RAM, collects data | Google Play |
| Simple Gallery | Lightweight, no ads, supports.nomedia | No cloud synchronization | Google Play |
| Aves | Minimalist design, quick work | Paid version for all functions | Google Play |
| QuickPic | Support for gestures, flexible settings | Not updated since 2018 | APKMirror |
How to transfer data from a standard gallery:
- Copy all the photos into a folder. DCIM/Camera through the conductor.
- Install an alternative gallery and give it access to the vault.
- In the new gallery settings, select Scan all folders.
Important: If you use Google Photos, disable the option βStorage Optimizationβ in its settings β it can automatically delete the original photos from your phone, leaving only thumbnails.